Reviews of Hotel Indigo Shanghai On The Bund by IHG

Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. We are very glad to hear that you are satisfied with the overall design of the room and the shower facilities, and we are also honored that you could enjoy the beautiful view outside the window. We sincerely look forward to welcoming you again in the near future. Wish you a happy life!

Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. We are very glad to hear that you are satisfied with the overall design of the room and the shower facilities, and we are also honored that you cou… Show more

Dear Guest, thank you for choosing to stay at our hotel and for leaving us your valuable feedback on this experience. We are very pleased to learn that you liked the decoration style of your room and the hotel's excellent location. We sincerely look forward to welcoming you again in the near future and providing you with an even more perfect accommodation and leisure experience.

Dear Guest, thank you for choosing to stay at our hotel and for leaving us your valuable feedback on this experience. We are very pleased to learn that you liked the decoration style of your room and the hotel's excellent location. We s… Show more

Dear guest, thank you for choosing to stay at our hotel and for your recognition of our decoration style. Regarding the scores you mentioned regarding employee services, facilities, cleanliness and geographical location, etc., we have carefully recorded them and fed them back to the relevant departments for targeted optimization. We attach great importance to your feedback on the cost-effectiveness. We will reevaluate the match between the service process and the value, striving to provide guests with a more cost-effective experience. We look forward to seeing our practical improvements on your next visit. Wish you a pleasant journey.

Dear guest, thank you for choosing to stay at our hotel and for your recognition of our decoration style. Regarding the scores you mentioned regarding employee services, facilities, cleanliness and geographical location, etc., we have caref… Show more

Dear guest, thank you for choosing to stay at our hotel and sharing your experience. We are very glad that the charming scenery of the Bund has brought you wonderful memories. Regarding the valuable suggestions you mentioned, we have recorded them immediately and fed them back to the engineering department for optimization and adjustment. We are always committed to providing guests with a more perfect stay experience. We look forward to your next visit feeling our progress and enjoying a more comfortable stay in the brilliant night view. Wish you a pleasant journey!

Dear guest, thank you for choosing to stay at our hotel and sharing your experience. We are very glad that the charming scenery of the Bund has brought you wonderful memories. Regarding the valuable suggestions you mentioned, we have record… Show more

Dear guest, thank you for choosing to stay at our hotel for a long time. We take your opinions on the room space and service experience very seriously and have reported them to the management for special rectification. Thank you for your recognition of our interior design, which will be the driving force for our continuous improvement. We sincerely apologize for any inconvenience caused by this stay experience. If you need any assistance, please feel free to contact our customer service team at any time. Wish you a happy life!

Dear guest, thank you for choosing to stay at our hotel for a long time. We take your opinions on the room space and service experience very seriously and have reported them to the management for special rectification. Thank you for your re… Show more

Dear guest, hello! We are very grateful for your love of the location of HuALUET Shanghai No. 12 Hengshan Road. Your approval is the driving force for our progress! Thank you very much for your suggestions. Regarding the limited options for rooftop bars, we have already contacted the relevant departments for an upgrade. Your opinions are of great significance to us. We will listen carefully to your voice, strive to improve, and provide you with better services. Thank you again for your understanding and support.

Dear guest, hello! We are very grateful for your love of the location of HuALUET Shanghai No. 12 Hengshan Road. Your approval is the driving force for our progress! Thank you very much for your suggestions. Regarding the limited options for… Show more

Dear guest, thank you for choosing to stay at our hotel and taking the time to share your valuable feedback! We are very glad to learn that you had a pleasant time here and particularly appreciated the comfortable guest rooms, magnificent views and dining experiences. Your recognition is a great encouragement to our team. We look forward to your next visit. We will create a perfect stay experience for you with more perfect service!

Dear guest, thank you for choosing to stay at our hotel and taking the time to share your valuable feedback! We are very glad to learn that you had a pleasant time here and particularly appreciated the comfortable guest rooms, magnificent v… Show more

Dear guest, thank you for choosing to stay at our hotel and for taking the time to share your valuable opinions. We are deeply sorry for your experience in the reception hall, which did not meet your expectations. Your feedback has made us realize that there is still room for improvement. We have conveyed your opinions to the relevant departments and will enhance staff training to ensure that we can provide all guests with a warmer and more professional service experience in the future. Your feedback is of vital importance to us. We sincerely hope to have the opportunity to serve you again and show you our progress and sincerity. Have a pleasant journey!

Dear guest, thank you for choosing to stay at our hotel and for taking the time to share your valuable opinions. We are deeply sorry for your experience in the reception hall, which did not meet your expectations. Your feedback has made us … Show more

Dear guest, thank you for your high praise of the location and view of our bar! We are very glad that you like the atmosphere and environment here. We sincerely apologize for not receiving a timely reply to the special request you mentioned. We attach great importance to the feedback and demands of every guest. To ensure that similar situations do not occur again, we will further optimize the customer service process and strengthen internal communication management. Thank you again for your valuable suggestions. We look forward to your next visit! Wish you a happy life!

Dear guest, thank you for your high praise of the location and view of our bar! We are very glad that you like the atmosphere and environment here. We sincerely apologize for not receiving a timely reply to the special request you mentioned… Show more

Dear guest, thank you for choosing to stay at our hotel and taking the precious time to share your stay experience! We are very glad that you like our views, bathrooms and rooftop bar - these are all features we are proud of and we feel extremely honored to add wonderful memories to your journey! Regarding the swimming pool experience you mentioned, we highly value your feedback. The swimming pool area is indeed equipped with safety officers to ensure the safety of all guests, but we also understand that this may affect your relaxation experience. We will further optimize our services to create a more comfortable and private leisure environment while ensuring safety. We look forward to your next visit. Let us have the opportunity to offer you a more perfect stay experience! Wish you a happy life and a smooth journey!

Dear guest, thank you for choosing to stay at our hotel and taking the precious time to share your stay experience! We are very glad that you like our views, bathrooms and rooftop bar - these are all features we are proud of and we feel ext… Show more