Reviews of Inner Mongolia Grand Hotel

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast—your praise for it means a lot to our team.However, we sincerely apologize for the issues you encountered in the bathroom, including cleanliness, broken tiles, and the lack of soap. This falls short of our standards, and we take your comments very seriously. We’ll immediately address these problems with our housekeeping and maintenance teams to ensure improvements are made.We hope you’ll give us another chance to provide a better experience in the future. Thank you again for your honesty.

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast—your praise for it means a lot to our team.However, we sincerely apologize for the issues you encountered in the bathroom, including cleanlin… Show more

Thank you so much for sharing your detailed and wonderful review of your stay at the Inner Mongolia Grand Hotel! We’re thrilled to hear that you had such a positive experience overall.It’s fantastic to know you appreciated our excellent location near Dongdan Metro Station and found Wangfujing Avenue easily accessible on foot—your insight about the walk is helpful for future guests. We’re also delighted that our standard room exceeded your expectations with its spaciousness, cleanliness, and lovely city view, and that you found the beds comfortable and linens fresh.Your kind words about our recently renovated, modern ambiance and the friendly, professional staff mean a great deal to our team—we strive to make every guest feel welcome and well-cared for.We do apologize for the Wi-Fi issue you encountered, even though your daughter had no trouble. It’s certainly not the experience we want, and we’ll look into this to ensure smoother connectivity for all guests.Thank you again for your generous feedback—comparing us to a five-star in terms of comfort and cleanliness is the highest compliment! We’d be honored to welcome you back on your next visit to the city.

Thank you so much for sharing your detailed and wonderful review of your stay at the Inner Mongolia Grand Hotel! We’re thrilled to hear that you had such a positive experience overall.It’s fantastic to know you appreciated our excellent loc… Show more

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us.It’s fantastic to know that our prime location—with easy access to the subway and within walking distance to Wangfujing Street—added convenience to your trip. We also appreciate your kind words about our beautiful lobby and the clean, spacious room with a nice bathroom.Your willingness to stay with us again on your next trip to Beijing means a lot to our team. We can’t wait to welcome you back and provide another excellent experience.

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us.It’s fantastic to know that our prime location—with easy access to the subway and within walking distance to Wangfujing Street—added con… Show more

Thank you for your great feedback! We're delighted to hear that you appreciated our convenient location, especially its proximity to Dongcheng Train Station—we know easy access to transportation is key for a smooth trip.Your recognition means a lot to us, and we’ll keep striving to make every stay as convenient and pleasant as possible. We’d love to welcome you back again soon!

Thank you for your great feedback! We're delighted to hear that you appreciated our convenient location, especially its proximity to Dongcheng Train Station—we know easy access to transportation is key for a smooth trip.Your recognition… Show more

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great stay with us—our team takes so much pride in providing excellent service, and we're glad the comfortable bed made your nights restful, plus that you enjoyed the breakfast. It would be a absolute pleasure to welcome you back again soon. Have a fantastic day!

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great stay with us—our team takes so much pride in providing excellent service, and we're glad the comfortable bed made your nights restful, plus t… Show more

Thank you for your wonderful feedback! We're thrilled to hear that our service exceeded your expectations, and the room upgrade brought you a pleasant surprise. Providing spacious accommodations and a satisfying dining experience at our restaurant is what we strive for, so your recognition means a lot to us.It's our pleasure to make your stay memorable, and we can't wait to welcome you back for another comfortable visit. Have a fantastic day!

Thank you for your wonderful feedback! We're thrilled to hear that our service exceeded your expectations, and the room upgrade brought you a pleasant surprise. Providing spacious accommodations and a satisfying dining experience at our… Show more

Thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed our clean facilities, great location—with easy access to the metro and T Square—and found it overall convenient. We sincerely apologize for the frustration caused by the language barrier at the concierge desk. This is certainly not the experience we want for our guests, and we’re taking immediate steps to improve our team’s English proficiency to better assist with bookings and inquiries. We hope you’ll give us another chance to provide a seamless stay in the future. Have a wonderful day!

Thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed our clean facilities, great location—with easy access to the metro and T Square—and found it overall convenient. We sincerely apologize for the frustr… Show more

Thank you for your wonderful review! We’re thrilled to hear you enjoyed our spacious rooms, super comfortable beds, and great location—these are aspects we work hard to perfect for our guests. We appreciate your note about the language barrier. We’re actively working on improving our team’s English proficiency to make communication smoother for international guests. In the meantime, we’re glad you found translation tools helpful. We hope to welcome you back soon for an even better stay! Have a fantastic day!

Thank you for your wonderful review! We’re thrilled to hear you enjoyed our spacious rooms, super comfortable beds, and great location—these are aspects we work hard to perfect for our guests. We appreciate your note about the language barr… Show more

Thank you so much for your strong recommendation—this means the world to us! We’re absolutely thrilled to hear that your experience was so positive, and we truly appreciate you sharing your support with others. It would be our pleasure to welcome you back again soon. Wishing you all the best!

Thank you so much for your strong recommendation—this means the world to us! We’re absolutely thrilled to hear that your experience was so positive, and we truly appreciate you sharing your support with others. It would be our pleasure to w… Show more

Thank you so much for taking the time to share such a detailed review of your one-week stay at Inner Mongolia Grand Hotel—we truly appreciate your thoughtful feedback! We’re delighted to hear you enjoyed the impressive building, comfortable rooms with well-functioning air conditioning, and the great breakfast with plenty of options and helpful staff. It’s wonderful to know our reception and breakfast teams were able to assist you in English, and that the birthday surprise (cake and card) brought you joy—making our guests feel special is something we take great pride in. We also appreciate your note about the convenient location, with easy access to Dongdan and Chongwenmen subway stations, and even walking distance to Wangfujing Street and central tourist spots. Your feedback about the bathroom cleaning is invaluable to us. We take this seriously and will work closely with our housekeeping team to enhance standards in this area, ensuring a more meticulous experience for all guests. Thank you again for choosing our hotel—we’d be thrilled to welcome you back on your next visit. Wishing you all the best!

Thank you so much for taking the time to share such a detailed review of your one-week stay at Inner Mongolia Grand Hotel—we truly appreciate your thoughtful feedback! We’re delighted to hear you enjoyed the impressive building, comfortable… Show more

Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that our team was able to accommodate your early arrival and enhance your stay with a complimentary upgrade. Providing exceptional service and creating memorable moments for our guests is at the heart of what we do, and your kind words are the best motivation for us. We're delighted that you enjoyed your time here and are already considering a return visit. It would be our greatest pleasure to welcome you back again soon. Whether it's for business or leisure, we'll ensure your next stay is just as special, if not more. If there’s anything we can do to make your future bookings or stays even more enjoyable, please don’t hesitate to reach out. We look forward to seeing you again and exceeding your expectations once more!

Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that our team was able to accommodate your early arrival and enhance your stay with a complimentary upgrade. Providing e… Show more

Thank you for taking the time to share your feedback on your recent stay with us. We're truly delighted to hear that you appreciated the spaciousness of our rooms, the extensive breakfast buffet, and the convenient location near Tiananmen Square. These positive comments mean a great deal to us, as we strive to provide a comfortable and enjoyable experience for all our guests. We also sincerely appreciate your honesty regarding the condition of the furniture in your room. We understand that the aged appearance might have affected your overall impression, and we apologize for any inconvenience this may have caused. Your feedback has been noted, and we are actively exploring ways to refresh and update our room furnishings to enhance the aesthetic and comfort of our accommodations. Your review is incredibly valuable to us as it helps us identify areas for improvement. We hope that despite this aspect, you still had a pleasant stay overall, and we would be honored to welcome you back in the future. Should you choose to return, please do let us know, and we will do our utmost to ensure your next visit exceeds your expectations.

Thank you for taking the time to share your feedback on your recent stay with us. We're truly delighted to hear that you appreciated the spaciousness of our rooms, the extensive breakfast buffet, and the convenient location near Tiananm… Show more

Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely thrilled to hear that you enjoyed your stay with us. We're delighted that you found our location to be convenient, just a block away from the metro station, which makes exploring iconic attractions like the Forbidden City and the Temple of Heaven a breeze. Your kind words about the cleanliness of the hotel and the spaciousness of the room have made our day. We take great pride in maintaining high standards of cleanliness and ensuring our guests have ample space to relax and unwind. Moreover, we're so glad you enjoyed the evening performances by our talented singers in traditional Mongolian costumes. It's our way of adding a unique cultural touch to our guests' experiences, and we're happy it resonated with you. Your positive feedback is not only encouraging but also a testament to our team's hard work. We look forward to welcoming you back soon for another memorable stay. If there’s anything we can do to make your future visits even more enjoyable, please don’t hesitate to let us know.

Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely thrilled to hear that you enjoyed your stay with us. We're delighted that you found our location to be convenient, just a block awa… Show more

Thank you very much for choosing to stay at our hotel and taking the time to share your experience! We have noted your feedback about the lack of international TV channels. Currently, the hotel only has one English channel, and we sincerely apologize for the inconvenience caused. In the future, we will comprehensively evaluate the needs of guests to optimize the configuration of TV channels, enrich the variety, and enhance the stay experience for you and other guests. We look forward to your next visit, and we will strive to provide you with better service!

Thank you very much for choosing to stay at our hotel and taking the time to share your experience! We have noted your feedback about the lack of international TV channels. Currently, the hotel only has one English channel, and we sincerely… Show more

We truly appreciate your feedback regarding the location. We understand your expectation for an even better experience, and we sincerely apologize if it didn't fully meet your standards. We're constantly exploring ways to enhance all aspects of our hotel, including our location - related amenities and services. Your insight helps us identify areas for improvement, and we hope you'll give us another chance to exceed your expectations in the future.

We truly appreciate your feedback regarding the location. We understand your expectation for an even better experience, and we sincerely apologize if it didn't fully meet your standards. We're constantly exploring ways to enhance al… Show more