Reviews of HOME++ Xi'an
No. 8, Shang'ai Road, Xincheng District, Xincheng, 710000 Xi'an, China

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewThe hotel is clean, comfy and the staff went on huge lenghts to accommodate us, even helping us order food or call taxis.
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewNice and warm girls, Lovely kittens and dog
Poor facility
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewThe homestay suited my needs. Lots of eateries around. Walking distance to Railway station. Booked the Terra Cotta Warriors tour thru them. They arranged a very earlymorning Airport drop off.
Nothing.
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewOur late arrival and early departure weren't a problem for the hotel - they were able to accommodate our needs. The rooms are basic, no frills, but comfortable, and we slept well. The location is pretty good, as we were able to get a metro directly from the train station
The cleanliness could definitely be improved - there were stains on some of the walls and even the door of our room.
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewLocation, staff, WiFi, we were allowed to store our luggage after check out
Awful smoking smell, the facilities are old a bit
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewNice accommodation around 10 mins walk from the closest metro station, room was clean and well-equipped, staff was nice and spoke some English, there's an option to buy some drinks etc on the spot but it's also close to main street and some food smaller alleys. We got a nice veggie breakfast. There's also a possibility to leave your luggage if you want to go to Terracota Army and then move on later in the day to a different city. All in all very pleasant place.
it was very difficult to find at first as neither google maps not apple maps show the correct location of this place. If you arrive by metro and want to walk ask the hotel to give you directions as the most popular map apps will lead you wrongly. We were helped by a volunteer on the street who helps lost foreigners like us, she called the hotel and then walked with us there. But once you know where it is it's super easy to find.
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReally welcoming staff, they understand a bit of English, so communication was good. Location was okeyish, 10 min by walk from the metro station.
No lift, but they help us with the luggage. Air condition was non working properly and making strange noise during the night. Clean needs to be improved a lot. Next to the bed, there was a light that can’t be turned off and keep blinking.
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewVery comfortable and good price, we had a good breakfast and a very complete tour to the terra cottage warriors offered by the hotel.
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewGood locations close to the city walls. Cheap stay in Xi’an. Staff were friendly also!
A bit run down.
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewDamp issues in the room and bathroom. Slight musty smell.
Reviewed: 21 August 2024 · Stayed in July 2024
Verified reviewKind staff and good position
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewHelpful staff
No lift
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewNice and quiet, the guy that checked me in was lovely and helpful! The bed was very comfortable!
The map on booking.com doesn’t match the actual location so beware of that, message and ask for more of what they are near and you’ll get right there.
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewRoom was clean. Cleaning Staff was friendly. Hotel accept foreigners. Quiet neighbourhood. Convenient location. Easy access to food.
No lift. Front office staff not always around. Could be due to lunch break. Too many pets ie adorable cats n dogs.
Reviewed: 6 August 2024 · Stayed in August 2024
Verified review