Reviews of Grand International Hotel
No. 468 Tianhe North Road, Tian He, 510635 Guangzhou, China
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Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBugs in the room, staff walked in to our rooms right before checkout as if to make sure that we checked out. Towels were dirty, air conditioning wasn't working properly in 2 rooms, and an extremely outdated hotel.
Dear guests: Thank you for staying at Grand International Hotel. The entertainment, dining, shopping and other supporting services around the hotel are all very complete. The hotel attaches great importance to your valuable suggestions and has already fed them back to the relevant departments for timely follow-up and improvement. The hotel will continuously enhance the refinement and training of detailed services, striving to provide every guest with better services. We sincerely look forward to your next visit to experience the changes and differences of the hotel every day!
Dear guests: Thank you for staying at Grand International Hotel. The entertainment, dining, shopping and other supporting services around the hotel are all very complete. The hotel attaches great importance to your valuable suggestions and … Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewEverything was brilliant. It was a good hotel and great staff.
Dear guests, sincere greetings from Grand International Hotel! Thank you for your detailed and fair comments as well as your final affirmation and appreciation of us. We are very glad that you shared your stay experience with us. This is the best motivation for us to provide you with better service. Grand International Hotel is located in the city center with convenient transportation, making shopping and dining very convenient. We look forward to your next visit to Grand International Hotel. We will provide you with even better service.
Dear guests, sincere greetings from Grand International Hotel! Thank you for your detailed and fair comments as well as your final affirmation and appreciation of us. We are very glad that you shared your stay experience with us. This is th… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewBuffet Breakfast, lots of options. Location was excellent. Train just outside the hotel. Bus services to Canton Fair and back. Lots of eateries and shopping market nearby.
I was charged for third person breakfast on 1st day although we had breakfast booked and paid for 3 people. This was resolved the next day however I wasn't refunded the amount. The receptionist did try to help me to sort the issue but no refund.
Dear guests: Thank you for staying at Grand International Hotel. The entertainment, dining, shopping and other supporting services around the hotel are all very complete. The hotel attaches great importance to your valuable suggestions and has already fed them back to the relevant departments for timely follow-up and improvement. The hotel will continuously enhance the refinement and training of detailed services, striving to provide every guest with better services. We sincerely look forward to your next visit to experience the changes and differences of the hotel every day!
Dear guests: Thank you for staying at Grand International Hotel. The entertainment, dining, shopping and other supporting services around the hotel are all very complete. The hotel attaches great importance to your valuable suggestions and… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewIs comfortable
Metro station too far from hotel
Dear guest: Thank you for your support of Grand International Hotel! We will continue to move forward with your encouragement, and strive to make the service more detailed and sincere, and sincerely look forward to your stay again!
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewBeds are comfortable.
Shower was difficult to turn on.
Dear guests, sincere greetings from Grand International Hotel! Thank you for your comments and support of our hotel. We are happy for you to share your stay with us and give us compliments, which is the best motivation for us to provide you with a better service. At the same time, your opinions are also vital to our improvement, and have been passed on to the relevant departments for better improvement. We look forward to your coming to Grand International Hotel again, we will provide you with better service.
Dear guests, sincere greetings from Grand International Hotel! Thank you for your comments and support of our hotel. We are happy for you to share your stay with us and give us compliments, which is the best motivation for us to provide you… Show more
Reviewed: 18 November 2024 · Stayed in October 2024
Verified reviewThe hotel does not provide a free airport shuttle service as is advertised. The room was very large but a little old and tired and in need of up-keep.
Dear guest:Thank you for staying at Grand International Hotel, the hotel surrounding entertainment, dining, shopping and other supporting services are very perfect. The hotel attaches great importance to your valuable opinions, and has feedbacks to relevant departments to follow up and improve in time. The hotel will continue to strengthen the improvement and training of detailed services, and strive to provide better service for every guest. We sincerely look forward to your coming again to feel the changes and differences of the hotel every day!
Dear guest:Thank you for staying at Grand International Hotel, the hotel surrounding entertainment, dining, shopping and other supporting services are very perfect. The hotel attaches great importance to your valuable opinions, and has feed… Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewHotel was Brill. Very considerate staff. Went extra mile to make our stay enjoyable.
Dear guest: Thank you for your support of Grand International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable and warm environment, to provide more satisfactory service, I hope you can continue to support!
Dear guest: Thank you for your support of Grand International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable and warm environment, to… Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewLocation is good n clean
They could improve breakfast a bit more western food than chinese
Dear guests:Welcome to Grand International Hotel! We are pleased to offer you a comfortable stay in our hotel, which is conveniently located near a variety of entertainment, dining, and shopping options. We appreciate your valuable feedback and have taken immediate action to address the issues you have raised. We will continue to improve our service by paying close attention to details and providing our staff with ongoing training. We look forward to your return and invite you to experience the changes and differences we offer every day.
Dear guests:Welcome to Grand International Hotel! We are pleased to offer you a comfortable stay in our hotel, which is conveniently located near a variety of entertainment, dining, and shopping options. We appreciate your valuable feedback… Show more
Reviewed: 13 October 2024 · Stayed in September 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 10 May 2024 · Stayed in March 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewReviewed: 26 February 2024 · Stayed in December 2023
Verified reviewReviewed: 1 January 2024 · Stayed in December 2023
Verified reviewClean
Toilet
Dear guest: Thank you for your support of Grand International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable and warm environment, to provide more satisfactory service, I hope you can continue to support!
Dear guest: Thank you for your support of Grand International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable and warm environment, to… Show more
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 20 December 2023 · Stayed in December 2023
Verified reviewThe staff
The MRT train station is a bit far