Reviews of Orange Tree International Hotel Zhujiang New Town Huacheng Sqaure Branch - Free Shuttle Bus to Canton Fair Complex During Canton Fair Period
Building A1, Shangdongmeiyou, No. 48, Hunter Avenue, Tianhe District, Tian He, 510610 Guangzhou, China
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewGood room, big size. Room clean very good.
Hotel has not restaurant. Breakfast on a plastic bag, and very bad. Only one receptionist speak English. All other staff no English at all.
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewI enjoyed my stay I had no problem accessing the shops, transport was very much available if and when I wanted it, Security was at the highest standard, I would definitely refer friends to stay there
Food and breakfast, there is a lot of hotels around this hotel so you can make choice of what you want. Service, customer care, staff who are working there are so eager to help whenever I needed support
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 7 June 2024 · Stayed in May 2024
Verified reviewI recently stayed at the International Orange Tree Hotel in China during my business trip to attend the Canton Fair, expecting a comfortable and convenient experience based on the hotel's advertising. However, my stay was extremely disappointing and far below acceptable standards. Upon arrival, I was immediately struck by the poor cleanliness and maintenance of the hotel. The bathrooms were filthy, with mold visibly growing in several places. The shower floor had holes from which ants and other insects would crawl out, creating an unsettling and unhygienic environment. To make matters worse, the molding above the shower head was flaking off. The advertised "free breakfast" was a joke—a single egg and two buns that I found hanging on my door handle do not constitute a satisfying or nutritious room service meal. This paltry offering fell far short of my expectations and was quite different from what was expected. The corridors outside the rooms were equally unpleasant. The flooring was stained with various spills, and a pervasive, foul odor made walking to and from my room a daily ordeal. This lack of basic cleanliness and hygiene is unacceptable for any hotel, let alone one that claims to cater to business travelers. As a businessman who frequently travels to China for the Canton Fair, I rely on accurate advertising and basic hospitality standards to ensure a productive trip. The International Orange Tree Hotel failed spectacularly on both counts. I strongly advise fellow travelers to avoid this hotel and seek accommodations elsewhere. This experience was profoundly disappointing and disruptive to my business trip.
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewroom clean
breakfast without coffee, no choice. little bit far from the metro.
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewIt was a good location
The room was very dirty
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 25 May 2024 · Stayed in April 2024
Verified reviewFraud in Transaction 😡
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 19 May 2024 · Stayed in April 2024
Verified reviewThe staff were pretty accommodating and tried hard to help. Noone spoke English but they were happy to use translation apps. Rooms were comfortable and WiFi worked well. Would book again.
The entrance to the hotel is on the side of the main road and not obvious. The breakfast option was always some type of bread, an egg and milk, delivered to your door.
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewLocation
No resturant , no gym, only chines breakfast given by plastic bag, apt not a hotel, no one speaks english
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 7 May 2024 · Stayed in May 2024
Verified reviewReviewed: 4 May 2024 · Stayed in May 2024
Verified reviewStaff, location, cleanliness
Breakfast was not good.
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewAC is good.
We stayed for 5 nights, they did not change the bed sheets until the third day as we requested to change the sheets. According to booking the hotel allow late check out , they did not allow it and they wanted to charge 50 rmb for every hour. Breakfast is not included as shown in the hotel pictures as breakfast buffet or restaurant. Its a egg, milk and bread provided in a plastic bag by the room door. No restroom or lounges in the reception area. The price is overrated.
Dear customers ! Thank you for your support of our hotel, thank you for your valuable advice, I have timely response to the relevant departments, we will timely correction. We always believe that a good reputation must be recommended from the customer's most sincere satisfaction, and we are also honored to provide you with the best service. Hope you can choose our hotel again, we will give you a different experience! Orange Tree International Apartment (Huacheng Huacheng Huacheng Plaza store, Zhujiang New Town, Guangzhou) is located near Canton Tower, adjacent to Liede Bridge, Zhujiang River, Guangzhou International Convention and Exhibition Center, Guangzhou Huacheng Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. There are Guangzhou morning tea, Cantonese food, Chaozhou food, coffee, chess and cards, foot massage and SAP downstairs. It is also a good place for leisure and living. Orange Tree International Apartment (Guangzhou Zhujiang New City Huacheng Plaza Store) is a travel and business trip to the preferred place, we look forward to your visit again!
Dear customers ! Thank you for your support of our hotel, thank you for your valuable advice, I have timely response to the relevant departments, we will timely correction. We always believe that a good reputation must be recommended from t… Show more
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewIt was the worst property I have ever stayed in my life time
Ask what was that I liked
Dear customers Hello! Thank you for your support of our hotel, thank you for your valuable advice, I have timely response to the relevant departments, we will timely correction. We always believe that a good reputation must be recommended from the customer's most sincere satisfaction, and we are also honored to provide you with the best service. Hope you can choose our hotel again, we will give you a different experience! Orange Tree International Apartment (Huacheng Huacheng Huacheng Plaza store, Zhujiang New Town, Guangzhou) is located near Canton Tower, adjacent to Liede Bridge, Zhujiang River, Guangzhou International Convention and Exhibition Center, Guangzhou Huacheng Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. There are Guangzhou morning tea, Cantonese food, Chaozhou food, coffee, chess and cards, foot massage and SAP downstairs. It is also a good place for leisure and living. Orange Tree International Apartment (Guangzhou Zhujiang New City Huacheng Plaza Store) is a travel and business trip to the preferred place, we look forward to your visit again!
Dear customers Hello! Thank you for your support of our hotel, thank you for your valuable advice, I have timely response to the relevant departments, we will timely correction. We always believe that a good reputation must be recommended f… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewlocation excellent even walked it twice from canton fair to hotel Free bus only takes 20 mins with no traffic shops bars eating all within 5 mins of hotel i would stay again but i would make sure i sorted my own breakfast out 1 girl person spoke a bit of English who did everthing from reception going on the bus to canton fair back and forward even waiting at the end of the day with board where to find bus EXCELLENT
the only problems was 1 --- breakfast left in a bag on the door handle of the room between 7.30 and 8.00 2 ---- 1 egg 1 bread 1 hot milk or coffee 3 ---- no restaurant 4----- went back to collect my bags and no toilet in reception area there is 1 outside the hotel classed as public toilets
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding departments to actively improve. We are also honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again!
Dear customer, Welcom to our Orange Tree International Apartment !Thank you for your support of our hotel. We are deeply sorry for the bad experience you had during this stay! We will take your feedback seriously and urge the corresponding … Show more
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 24 October 2023 · Stayed in October 2023
Verified reviewStaffs are very cooperative and friendly. Value for Money. No good restaurants around that's the weak point. Walkable distance to Metro line
Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again
Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest qu… Show more
Reviewed: 24 October 2023 · Stayed in October 2023
Verified reviewNoise
Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. Hope you can choose our hotel again, we will bring you a different experience! Orange Tree International Apartment (Huachenghui Plaza Store, the Pearl River New Town, Guangzhou) is located near the Guangzhou Tower, adjacent to Liede Bridge, near the the Pearl River, Pazhou Convention and Exhibition Center, Huachenghui Plaza, Haixinsha, Guangzhou Library, Guangzhou Opera House, Guangzhou Museum, Guangzhou Sports Center, Tianhe City Shopping Center. Orange Tree International Apartment (Huachenghui Plaza, the Pearl River New Town, Guangzhou) is the first choice for tourism and business travel. We look forward to your coming again
Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest qu… Show more