Reviews of Kaiserdom Hotel Baiyun Airport-24-hour Airport-Free shuttle bus
No.2 Shunxiang Road, Huadong Town, Huadu District, 510470 Huadu, China

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVALUE 4 money..nearby cheap restaurants..only minutes away from Baiyun airport
No complaints
Reviewed: 20 July 2025 · Stayed in April 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewThe hotel is misinforming new users because there is no free shuttle from the airport at all. Besides, it is not how we see it in the picture. Moreover, it is very far from the airport not as we see it on google map while booking out side of China.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewRoom cleanliness is wanting, especially the sinks, balconies and cutleries.
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe distance from airport and friendly staff
The permanent Toilet smells before we entered . And they took an hour to give us the room and in the end one of the room did not have wifi during our stay
Thank you for choosing to stay at our hotel and taking the time to share your valuable feedback. We attach great importance to the hygiene standards of our rooms, and your feedback is very important to us. We have immediately communicated with our cleaning team and taken measures to prevent similar issues from happening again. We deeply apologize for any inconvenience you may have encountered during your check-in and check-out process. We understand that your valuable time should not be wasted on waiting, and we apologize for any inconvenience this may have caused you. We deeply apologize for any inconvenience caused. Finally, we sincerely hope that you can visit our hotel again and experience our improved service. We will do our best to create a quiet and comfortable resting environment for you, so that every stay you make can feel the warmth and comfort of home. Thank you again for your feedback. Wishing you a happy life!
Thank you for choosing to stay at our hotel and taking the time to share your valuable feedback. We attach great importance to the hygiene standards of our rooms, and your feedback is very important to us. We have immediately communicated w… Show more
Reviewed: 14 February 2025 · Stayed in December 2024
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewHotel rent is flexible. That's why anyone can stay at the hotel. Expenditure costs so low. The only problem was breakfast, because we were Muslim. Maybe we stay at the hotel every month after the discussion of the breakfast problem.
Breakfast system. Because we were Muslim maybe fried rice egg bread cake popcorn peanut honey good for us. If the hotel management solves the problem we stay at the hotel every month 4 or 3 times.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in November 2024
Verified reviewNil
Nil
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewProximity to airport
Long wait at airport Need to pay taxi back to airport if after 19:00
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewI left early no breakfast
location
Reviewed: 11 November 2024 · Stayed in November 2024
Verified review