Reviews of Lan Wan Hotel - One Free Cockt ail Per Room--Cha rgeable Airport Pick-up Service

Dear Guest,We’re absolutely thrilled to receive your feedback saying "It’s fantastic, really fantastic" and your recognition of our hotel being "extremely clean"! Your enthusiastic praise has deeply touched our entire team, and we’re filled with joy."Cleanliness" is a fundamental standard we always adhere to. Being able to let you truly feel this tidiness and comfort means the world to us. Your compliment is the greatest encouragement for our housekeeping team’s dedicated work, and it also gives us abundant motivation to keep refining our services and maintaining quality.We sincerely look forward to serving you again in the future, allowing you to experience this comfort and satisfaction once more and create more wonderful stay memories!

Dear Guest,We’re absolutely thrilled to receive your feedback saying "It’s fantastic, really fantastic" and your recognition of our hotel being "extremely clean"! Your enthusiastic praise has deeply touched our entire te… Show more

💕 Shamian Island 100 meters 💕】 【 Huangsha Subway Station 15 meters 】 【 Free earplugs/care kits/razors/band aids/dental floss/facial cleanser/nail clippers/mineral water/free laundry and drying services 】 【 Free aerobic fitness 】 【 Quick check-in and check-out 】 Dear valued guest, thank you for choosing our hotel and enjoying your experience. The hotel is located at No. 3 and 5, Huangsha Avenue. It only takes one minute to walk to Huangsha Metro Station. The surrounding facilities are complete, including catering, entertainment, shopping, etc. Our guest rooms are kept clean and tidy, and our management team is committed to cultivating employees to provide meticulous service, aiming to create a homely atmosphere for you. We will constantly summarize our experience, relentlessly pursue excellence, and look forward to your visit again.

💕 Shamian Island 100 meters 💕】 【 Huangsha Subway Station 15 meters 】 【 Free earplugs/care kits/razors/band aids/dental floss/facial cleanser/nail clippers/mineral water/free laundry and drying services 】 【 Fr… Show more

Dear guests, Thank you very much for taking the time to share your experience, your feedback is invaluable to us and helps us identify and improve our services. First of all, it is good to know that you are satisfied with the cleanliness of the room, which is the standard of service that we have always strived to uphold, and we are very happy to have your recognition. We apologize for the breakfast issue you mentioned. The breakfast is Chinese and Western style, which fails to meet your diverse needs, which is where we need to improve. We will feedback your feedback to the catering department, seriously consider adding Western meals or other categories, enrich the breakfast options, and strive to ensure that every guest can enjoy a satisfying breakfast. We are even more sorry and blame ourselves for the unclean and smelly lobby, which is obviously not in line with our service specifications. We have immediately arranged for a cleaning team to conduct comprehensive cleaning and ventilation of the lobby, and will strengthen daily inspections and cleaning frequency to ensure that the lobby environment is clean and the air is fresh. Once again, we sincerely apologize for the poor experience this time was brought. We really hope to have the opportunity to make up for this shortcoming, and if you come back next time, I believe we will definitely provide better services. Looking forward to your arrival again.

Dear guests, Thank you very much for taking the time to share your experience, your feedback is invaluable to us and helps us identify and improve our services. First of all, it is good to know that you are satisfied with the cleanliness … Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression on every guest's heart with genuine hospitality. We sincerely appreciate the feedback you provided regarding your stay at our hotel; your valuable suggestions and opinions will be an important reference for our continuous improvement and for continually providing excellent service to our guests. We look forward to your next visit and wish you success in your career and happiness in life.

Dear valued customer, first of all, we sincerely thank you for choosing Lanwan Hotel and sharing your experience. We are always committed to implementing our mission of prioritizing hotel service, aiming to leave an unforgettable impression… Show more

Thank you very much for taking the time to share your stay experience and giving recognition to our hotel! We are delighted to see that your room is clean and modern, and that the hotel is conveniently located near the subway station and the old city area. Convenient transportation and a location that is close to the city's culture are exactly what we hope to provide for our guests' travel convenience. It is our honor to be a comfortable stop for you to explore the old city area. We deeply apologize for the unpleasant sensory experience caused by the fishy smell around the hotel and the lobby entrance due to the proximity to the fish market. At present, we have communicated with relevant departments and plan to increase the ventilation frequency in the lobby and surrounding areas, and arrange daily scheduled cleaning and deodorization to minimize the impact of odors on the check-in experience. I am also glad that the clean environment in the room did not cause any inconvenience to you. Keeping the room comfortable and tidy is always one of our core tasks. Thank you again for your honest feedback. Your suggestions will help us continuously improve our service details. Looking forward to your visit again, and we will definitely welcome you with a more perfect environment!

Thank you very much for taking the time to share your stay experience and giving recognition to our hotel! We are delighted to see that your room is clean and modern, and that the hotel is conveniently located near the subway station and th… Show more

We sincerely appreciate your recognition of the hotel after seeing your detailed sharing of your stay experience! The comfortable rooms, excellent staff and superior geographical location you mentioned, especially the convenience of one minute walk to the Pearl River and subway stations, and easy access to many scenic spots, are the core advantages that we strive to create for our guests and can be an ideal choice for you to travel. All staff feel honored. We deeply apologize for the inconvenience caused to you regarding the issue you pointed out. In response to the odor and water stains in the neighboring fish market, we have contacted the property management to strengthen the frequency of surrounding cleaning and increase the operating time of the lobby ventilation equipment to minimize the impact of odors; We have recorded the feedback on the view of the 270 ° landscape room, and will further clarify the landscape details in the room introduction to help guests choose their room type more accurately. Your every feedback is our driving force for progress. Thank you again for your honesty and tolerance. Looking forward to the opportunity to serve you again in the future, and we will welcome your arrival with a more complete experience!

We sincerely appreciate your recognition of the hotel after seeing your detailed sharing of your stay experience! The comfortable rooms, excellent staff and superior geographical location you mentioned, especially the convenience of one min… Show more

Dear guests We are very sorry for the unpleasant experience you had during your stay due to the fishy smell, and we deeply regret the 1-point rating you gave us. We have attached great importance to and deeply reflected on the issue you mentioned, which is located in the middle of the fish warehouse and has a fishy smell everywhere. At present, we have urgently contacted the property and relevant management departments to coordinate and strengthen the daily cleaning and disinfection frequency of the surrounding areas, increase the operation time of ventilation equipment to minimize the spread of odors; On the other hand, we are also researching longer-term improvement plans and making every effort to promote environmental optimization. Your dissatisfaction has made us realize the serious shortcomings in our service, and this feedback is crucial for us. We apologize once again for the unpleasant experience we have caused you. We will take your opinions as the core goal of rectification. If you are willing to give us another chance to improve, we look forward to winning your recognition again with a new environment and service in the future.

Dear guests We are very sorry for the unpleasant experience you had during your stay due to the fishy smell, and we deeply regret the 1-point rating you gave us. We have attached great importance to and deeply reflected on the issue you men… Show more