Reviews of Luyue Hotel Movie Hotel Huaqiangbei Convention and Exhibition Center Branch
Mercure Luyue Hotel, No. 94 Nanyuan Road (Science Museum C), Futian, 518000 Shenzhen, China
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in March 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery polite and helpful staff. Thank you
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewPerfect
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in March 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe hotel looks newly renovated, and the facilities are quite modern as well. I really like the voice AI feature—it’s very convenient
I don’t recommend it to people who can’t sleep with noise or have sleep problems. I could hear car horns from the busy street, especially at night. There were also loud TV sounds from other rooms, along with doors slamming and conversations in the hallway. On top of that, there were constant noises from upstairs, like chairs being dragged. The noise went on pretty much all night and only stopped early in the morning. I was so exhausted and unable to fall asleep that I had to call another hotel to see if they had any rooms available
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewVery helpful staff, clean and good value for money. Very convenient location. Balcony is very nice but needs some sun protection during morning.
Little noisy outside street, but expected at city center.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewVery clean. The staffs were excellent 🙌🏽, they cannot speak English but with AI everything when we’ll. I appreciated it to do an early checking at around 07h00 with no extra charges. Metro stations very close and a lot to see around the area. The food in the area was nice, lots of choices. Very busy area if you are looking for something peaceful.
Very busy area. Customs can smoke in the room, I am a non smoker
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewLiked being close to all the action
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in February 2025
Verified reviewReviewed: 8 March 2025 · Stayed in February 2025
Verified reviewI did not have breakfast
the facility is not good. Toilet was blocked! had to call staff in to unblock my toilet at night after use. When I checked in at night, the reception was full of cigaret smoke that came from the snooker play room that connected to the reception
Dear guest, we are extremely sorry for this terrible stay experience. The toilet blockage is a serious failure in our maintenance work. After the staff dealt with it that night, we have arranged a comprehensive inspection and will strengthen daily inspections to ensure that such situations will not happen again. Regarding the cigarette smell at the front desk, we will immediately communicate with the snooker game room and install effective air purification equipment and isolation measures. We sincerely hope to have the opportunity to make up for this mistake. You will definitely have a brand - new experience during your next stay.
Dear guest, we are extremely sorry for this terrible stay experience. The toilet blockage is a serious failure in our maintenance work. After the staff dealt with it that night, we have arranged a comprehensive inspection and will strengthe… Show more
Reviewed: 5 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewEverything
Nothing to be honest