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  5. Reviews of Mai Xinge Boutique Hotel - Shanghai International Tourism Resort Chuansha Subway Station

Reviews of Mai Xinge Boutique Hotel - Shanghai International Tourism Resort Chuansha Subway Station

No.399,South Chuanhuan Road, Pudong, 201299 Shanghai, China

#46 of 452 hotels in Shanghai

Guests' Choice

Review score

Based on 64 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    9.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 June 2025

    10
    Great convenience for Pudong Airport. Good service from friendly staff.
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night

    The walk from the metro station was a little further than expected (10-15min) and there was not much room on the footpath in places due to the many scooters parked there. Suggest it may be worth getting a taxi from the metro station.

    Very convenient to stay here the night before our morning flight. Free airport shuttle was easy to book with the staff during check in and made it super easy and stress-free to get to Pudong airport. A breakfast buffet was included in our stay and though we didn't have much time to enjoy it, everything we tried was nice and it again made our morning easier. The staff had limited English but communicated through translation apps when needed and were very friendly and helpful. There is a small supermarket across the road and a few restaurants around.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Good hotel, horrible language barrier making inconvenience
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The good thing is that they provide free transfer from the airport to the hotel. But the bad thing is how they arrange it. First of all, all stuff speak ZERO English, which makes the communication with them extremely hard. Here is my story: a day before the departure to Shanghai I tried to know how to find their transfer and what time, instead of saying straightly what exit I need and maybe attaching photos, they asked me about my flight number and amount of luggage. I provided all information but didn’t get any details on where to find it. So I had to sort it out after arrival. Once again, they texted only Chinese and I guess translator was not so accurate. So after arrival I contacted them again to ask about transfer location. They asked me the same things about luggage but haven’t answered about transfer location, so I had to ask AGAIN. Turned out instead of “arrival” floor, I had to go up on “departure” floor. They gave me information with small prices and I always had to clarify it. “Okay I’m on “departure” floor, where do I head next? They ask me “ are you near exit 3 already?” Why would I be near exit 3 if you have never told me that I needed it? So I was running from exit 15 to exit 3 with two luggage to hurry up. Then I didn’t found anyone inside exit 3, they texted me that they are coming in one minute so I need to go out of the airport exit 3. I had no internet only WIFI (I guess they couldn’t guess it), wifi wasn’t working outside, so I had to wait for them on the exit they mentioned, I was there for nearly 10 minutes panicking that I don’t have internet and I don’t see the transfer.. I stood there and cried actually because everything was so inconvenient. Turned out they were waiting not near exit 3 road exactly, but on the further road parallel with me.. didn’t see them. Thankfully they sort out to check on me next exit 3 (the spot for meeting they told me)..

    I really liked the room, it was clean, there were all necessary things to use. My male friend even had welcome vegetables, I didn’t have it, even though it was my birthday. We found it funny, I still ate what they gave to him. Breakfast was very good too!

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The breakfast buffet was excellent.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenience pick up from airport and drop off to the airport free

    Stayed in March 2025

  • Reviewed: 26 March 2025

    10
    Yummy breakfast, helpful staff and convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great value! room was super comfortable! and it was so easy to contact the hotel for the airport shuttle. We went into the city and the hotel was close to transport, walking distance, which made it easy and smooth. Nice and close to the airport. the room was quiet and very comfortable. They let us check in early, which was amazing after a long plane trip!

    Stayed in February 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Amazing service and a comfortable place. Providing a shuttle bus to Disneyland and airport. Preparing takeaway breakfast for us when we need to leave early to the airport. The location is great as it's close to the subway station and local market. Highly recommended!!! You did a great job , Maixinge Boutique hotel team....

    Stayed in February 2025

  • Reviewed: 18 January 2025

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was nice, but a lot didn’t speak english. I had two seperate bookings. I liked the room but the second room was next to the elevator and therefore it was a little noisy. Only Chinese breakfast

    I liked this hotel. It has a nice shuttle service to and from the airport. The staff was very nice and helpful. Nice room, nice shower.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    10
    near to subway,staff so good ,clean
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    nothing

    staff was very kindly and help me

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very good location from airport. Airport shuttle was quickly organised once we landed and collected our luggage. Communication with hotel very good, they respond to messages straight away. We got the room earlier than check in time so we could rest after long flight. Definitely recommend.

    Stayed in December 2024

  • Reviewed: 3 January 2025

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Second time here love it

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Good and comfortable stay
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night

    Staff was very helpful and flexible. We could manage communication in English. Excellent shuttle service and we felt like in own country. Good breakfast too.

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    Very good
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    we found absolutely nothing edible at breakfast.. staff speaks almost no English but use online translator

    Free shuttle bus from and to airport. welcome drink and souvenirs for kids. early check-in. Very clean and comfortable room.veautiful authentic park walking distance. metro walking distance. close to airport.very flexible conditions. staff very helpful. always available at wechat.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    9.0
    Good Value for Money if you need a Hotel close to Pudong Airport to Stay at
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing really.

    Airport shuttle is included, just remember to inform the hotel of which flight you will be arriving and leaving with (I didn't and they justifiably didn't know when to pick me up, but I managed to call them from the airport and we managed to have me picked to and dropped at the hotel although only some of the staff speaks English). Big room, with all the amenities you could need slippers, bathrobes, kettle, Water, Tea, coffee, toiletries) and more, they even had laundry service. The breakfast was very nice, they had a wide variety of options, both Chinese and Westren, although the Chinese breakfast options were the most delicious, the breakfast also included a variety of drinks e.g. juices, tea, coffee, milk... I noticed many people also were given the option to bring their breakfast with them to the airport if they did not have time to eat before leaving. And shuttle back to the airport was also included and scheduled upon your arrival. Many nice restaurants and convenience stores down the street, also banks where you can take out money if needed. Also, there was airconditioning which could be turned on and off at the hotel.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    Great service, great location and didnt break the bank.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel smelled of smoke in areas

    Easy communication through we chat app with staff regarding booking and the free airport shuttle. We landed and was through customs by 6am and shuttle was there to pick us up as soon as we came out. Decent size room and big shower! The free breakfast was SENSATIONAL! with both Western and chinese options and all tasted YUM. Location easy walk to many many shops and restaurants and not far to airport (15 to 25 ish minutes, depending on traffic). Overall, pleasant stay.

    Stayed in December 2024

  • Reviewed: 13 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Good service, good breakfast, very comfortable stay. Hotel provides free shuttle bus to the nearest metro station too. Will definitely stay here again in the future!

    Stayed in November 2024

  • Reviewed: 11 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast(i think they made a mistake from what they said we will get and what we’ve got)early check in

    Free shuttle bus Staff was friendly and helpful Comfortable

    Stayed in October 2024

  • Reviewed: 23 September 2024

    9.0
    quite close to airport, staff attitude good. free shuttle to airport.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    a bit further away from city center, doesn't have public transportation close by. the communication can mainly only been done through Wechat(Chinese communication app), better ask staff at the airport to call the hotel to send shuttle.

    free airport shuttle, free personal clean package. plenty of food options close by, close to airport.

    Stayed in August 2024

  • Reviewed: 23 September 2024

    10
    highly Exceeded my expectation
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    NA

    I liked everything about this place. It was super clean and comfy. It had everything you needed for a perfect. There was plenty of excellent facilities in the room. Very good quality towels, toothbrush and slippers for a hotel room. Super clean modern and new bathroom. I didn't know that I need to arrange for the shuttle before my arrival. So. when I arrived there, I asked a Sim card shop staff in the airport who kindly helped me and called hotel. Hotel reception sent their free shuttle in half an hour. I was really surprised with their level of commitment.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Overall is good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Good service, breakfast good and good location

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    I very happy stay I will go back again
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is very good

    Stayed in September 2024

  • Reviewed: 20 August 2024

    10
    Good choice
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    A bit further away from downtown (approx 1 hour by underound though no transfer is required), but the underground is only a 10 minute walk away.

    Great service, friendly staff, excellent breakfast.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and friendly stuff. Big clean rooms. Tasty breakfast. Located near the airport. Free shuttle bus

    Stayed in August 2024

  • Reviewed: 14 July 2024

    9.0
    Free shuttle!
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    It'll be perfect if the staff could speak basic English since it is a hotel that is close to international airport. They still provide you the best they can through translation site in their phone to communicate though.

    The hotel has a free shuttle to and from Pudong Airport and it's really on time. You need to book the shuttle during check in. Pretty close to Chuansha Metro Station. And if you are someone who needs to eat halal food, there is also halal resto that is very very close to the hotel. The breakfast was good, but it'll be better if they could provide cold milk for cereals. They provide 3 bathrobes, 2 for adults and 1 for kid. Same for slippers. The toothbrush and toothpaste is not provided in the room, but the staff will ask you when you check in whether you bring your own toothbrush or not, and if not, they will give you one. You can also take sewing kit, razor, hair tie, etc. at the receptionist. The delivery robot was cool!

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    airport shuttle bus is nice

    Stayed in June 2024

Showing 1 – 25

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