Reviews of Mcsrh Hotel-Hangzhou Xihu
No.8, North Baoyuan Road, West Lake District, Hangzhou,, Xihu, 310000 Hangzhou, China
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Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI liked the location, nice staffs
The A/C was not good
Thank you very much for your review of our hotel. We highly value your feedback and sincerely appreciate the valuable insights you have shared
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewNobody can say even 1 word in English
Thank you very much for your review of our hotel. We highly value your feedback and sincerely appreciate the valuable insights you have shared
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewThe location is fairly close to West Lake (Xihu) and a few bus lines, and you can easily rent a bike within a short walk — sometimes even right in front of the hotel. The staff were very friendly and helpful. We appreciated the free upgrade to one of our rooms and their assistance with connecting to Wi-Fi using their phone number. The hotel offers free laundry and drying
It’s not near any metro station, and there aren’t many restaurants or convenience stores nearby, which can be a bit inconvenient for longer stays. Additionally, the wifi requires a Chinese phone number to receive the login code — something that can be quite inconvenient for international travelers. Although the hotel offers free laundry and drying, but the machines are small and not very efficient. We had to wait quite a while for clothes to dry and weren’t sure when the cycle would end. The gym was also underwhelming — just a treadmill and a stationary bike, both located inside the laundry room. The room itself was quite small but clean. One thing we noticed was that the hallways often had leftover food packaging or trash placed outside the rooms, likely from guests who ordered delivery and left it out for staff to collect. While this might be part of their process, it doesn’t leave the best impression.
Thank you very much for your review of our hotel. We highly value your feedback and sincerely appreciate the valuable insights you have shared
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewRoom was clean spacious and beautiful
Slight downside not a very convenient location using public transport
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Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewComfortable room, great value for money
Location is a little far from main attractions
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Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewSpacious and clean room. Next to bus stop although a bit far from the metro station. Washing machine & dryer provided.
A bit far from the city centre but bus stop is just next to the hotel. Receptionists could not speak English at all but at least they were friendly and accommodating.
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Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewFriendly staff,happy to use translate,helpful. Very good value hotel 🏨 Very close to the beautiful west lake 👌 magical ✨️
Office girl charged me a commission fee for phoning a taxi to Hangzhou station.
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Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe delivery robot for food orders. Hard to get on meituan etc as a foreigner but worth it, just to see a delivery robot in action. Other than that the rooms are serviceable and you get what you pay for. No soundproofing but theres none in any hotel in China.
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Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewOld and outdated, very limited facilities. Not clean. Bed isn’t comfortable, sound proofing is very poor. Hallway carpet is very old and smelly. Overall atmosphere of the hotel is not pleasant.
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