Reviews of Mcsrh Hotel-Xi`an Xiaozhai
2nd & 3rd Floor, Area C, Chang'an 3, Caochangpo, Beilin District, Beilin, Xi'an, China
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Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewThe person at the reception didn't understand English, but was helpful with a translator
Thank you for your review. We highly value your feedback, and our staff are striving to learn and strengthen their professional skills. We look forward to your next visit and hope to have the opportunity to provide you with better service. Wish you all the best.
Thank you for your review. We highly value your feedback, and our staff are striving to learn and strengthen their professional skills. We look forward to your next visit and hope to have the opportunity to provide you with better service. … Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewThe bed was super comfortable and staff were so genuinely kind. I was having trouble using Alipay, but the front desk patiently help me set it up and even helped me transfer money.
Thank you for your feedback. Your satisfaction is our greatest honor. We look forward to your next visit and will provide you with a warm and comfortable experience again. Wish you all the best!
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewLocation is 10 minutes away from a metro station, in between the tourist attractions in the north and south of the city. It's very clean and cute/pop decorated hotel, nice room, amazing shower and very confy bed. Toilettries included. There is a laundry that you can use for free. For the price it offers an incredible value.
Nothing, I even liked the smell of the fresh towels. To say something, it would be great to have a small breakfast, but there are plenty of restaurants/shops around.
Thank you for your review. Your satisfaction is our greatest honor. We attach great importance to your opinions and look forward to your next visit. We hope to have the opportunity to provide you with better service. I wish you all the best.
Thank you for your review. Your satisfaction is our greatest honor. We attach great importance to your opinions and look forward to your next visit. We hope to have the opportunity to provide you with better service. I wish you all the best… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewI liked this place it very much.
There were some difficulties in a communication because the staff didn’t speak english at all and translations (by mobile phones from english to Chinese or vise verse) were often incorrect.
Thank you for your review. We highly value your feedback, and our staff are striving to learn and strengthen their professional skills. We look forward to your next visit and hope to have the opportunity to provide you with better service. Wish you all the best.
Thank you for your review. We highly value your feedback, and our staff are striving to learn and strengthen their professional skills. We look forward to your next visit and hope to have the opportunity to provide you with better service. … Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewEverything it was exelent
Steps in bathroom .. step in bedroom Because we are senior citizens
Thank you for your feedback. We are very sorry that we failed to satisfy you. We haven't done well enough in details and didn't arrange things better. We also attach great importance to your opinions. Look forward to your next visit and hope to have the opportunity to provide you with better service. Wish you all the best.
Thank you for your feedback. We are very sorry that we failed to satisfy you. We haven't done well enough in details and didn't arrange things better. We also attach great importance to your opinions. Look forward to your next visit… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewLiterally the best experience ever!! I highly recommend staying here because of so many reasons 😍the location is super convenient. 10 mins to a subway/ bus station. So many different places to eat, buy fruit and any other necessities you may need. But even if you fail to get sth to eat, you can do it here by preparing instant noodles in a lobby which is both a unique experience and a cheap bargain ( only 6 yuan). The interior is also amazing, we made great pictures with a neon XIAN sign there. The rooms are amazing. Everything about them is cool, the lights, the mirrors, the bathroom and even a projector with local Chinese platforms to watch shows and even sing karaoke. We tried to get the best of it and it was so much fun! There are also bathroom essentials, including a robe( which are renewed daily) so there is no need to pack any of it for your trip. In general c out of our 7-day trip, this stay was the most pleasant and enjoyable.
There is nothing we didn’t like. The staff was SUPER helpful and helped us resolve our payment issues. We can’t thank them enough.
Thank you for your feedback. Your satisfaction is our greatest honor. We look forward to your next visit and will provide you with a warm and comfortable experience again. Wish you all the best!