Reviews of Modena by Fraser Nanjing
Building A4, West District, Second Phase of The City, 399 Middle Jiangdong Road, Jian Ye, 210000 Nanjing, China
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Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewModern and lot of space
The western portion of the breakfast is a bit limited
Dear Thierry, Thank you for your review! We're glad you appreciated the modern design and spaciousness of our hotel. We apologize that the western breakfast options didn't meet your expectations. We'll be sure to take your feedback into consideration as we evaluate and improve our breakfast offerings. We hope to have the opportunity to welcome you back in the future!
Dear Thierry, Thank you for your review! We're glad you appreciated the modern design and spaciousness of our hotel. We apologize that the western breakfast options didn't meet your expectations. We'll be sure to take your feedb… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNice big apartment; clean and comfortable. Has frig and washing machine. Washing gel provided.
A little bit far away from the station.
Dear Dominic, Thank you for taking the time to share your review! We’re thrilled to hear you enjoyed the apartment’s spaciousness, cleanliness, and amenities. We appreciate your note about the distance from the station as well; we’ll certainly keep this in mind as we guide future guests. Despite the location, we’re glad you found comfort during your stay! It was a pleasure hosting you, and we’d love to welcome you back anytime. Safe travels until then!
Dear Dominic, Thank you for taking the time to share your review! We’re thrilled to hear you enjoyed the apartment’s spaciousness, cleanliness, and amenities. We appreciate your note about the distance from the station as well; we’ll certai… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewModern and new facilities
Too far from subway station (15 min walk)
Dear Piboon, Thank you for your kind review! We’re delighted you enjoyed our modern facilities and found everything to your liking. Providing a comfortable and up-to-date space for our guests is very important to us. We truly appreciate your feedback about the distance from the subway station. While we’re unable to change the location, we’re happy to assist future guests with transportation tips to make their stay more convenient. It was a pleasure hosting you, and we hope to welcome you back on your next visit!
Dear Piboon, Thank you for your kind review! We’re delighted you enjoyed our modern facilities and found everything to your liking. Providing a comfortable and up-to-date space for our guests is very important to us. We truly appreciate you… Show more
Reviewed: 8 March 2025 · Stayed in January 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewModern, good quality, comfortable beds, good location for where I needed to be. Good breakfast with a lot of variety.
There was no coffee in the room, which is something I have never seen before. It wasn’t very clean in places like the bathroom, there was a stale smell. Maybe it was recent water damage, but I noticed it as soon as I went into the room. Overall, this issue seemed minor as everything else was good.
Dear Cathal, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our modern facilities, comfortable beds, and the variety offered at breakfast. We sincerely apologize for the cleanliness issues you encountered and any unpleasant odors in your room. Your comments are invaluable, and we will address these concerns with our housekeeping team to ensure they are resolved.Regarding the coffee in the room, we appreciate your feedback and will consider it as we continuously strive to improve our guest experience. We hope to welcome you back in the future and provide you with an even better stay.
Dear Cathal, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our modern facilities, comfortable beds, and the variety offered at breakfast. We sincerely apologize for the cleanline… Show more
Reviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewThe ambience, the location
Nothing
Dear Guest, thank you so much for your wonderful review! We are so happy to know that you had a wonderful stay with us. Our hotel is located in the central area of Nanjing's Hexi CBD. After more than a decade of rapid development, Hexi has become a modern urban landmark, facing the Nanjing International Expo Center and Financial City Phase I. It is adjacent to numerous attractions and shopping centers, making it an ideal choice not only for business travelers but also for families on vacation. We look forward to your next visit and wish you a pleasant stay!
Dear Guest, thank you so much for your wonderful review! We are so happy to know that you had a wonderful stay with us. Our hotel is located in the central area of Nanjing's Hexi CBD. After more than a decade of rapid development, Hexi… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewThe staff were amazing 👍 , the rooms were cleaned and smelling fresh everyday, enjoyed the breakfast buffet👌 We received the best service by far .
Dear Bongani, thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience with us. Our team takes great pride in providing excellent service, and it's wonderful to know that you appreciated the cleanliness of your room and our breakfast buffet. We look forward to welcoming you back for another amazing stay!
Dear Bongani, thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience with us. Our team takes great pride in providing excellent service, and it's wonderful to know that you appreciated the… Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewHandy place and near to Nanjing Expo Center.
Dear Mahdi: Thank you for your feedback! We're glad to hear you found our location convenient. We are located in the core area of Hexi CBD, facing the Nanjing International Expo Center and the Financial City I, adjacent to numerous attractions and shopping centers. It is the best choice for your business trips and leisure travel. We look forward to your next visit and wish you a pleasant life!
Dear Mahdi: Thank you for your feedback! We're glad to hear you found our location convenient. We are located in the core area of Hexi CBD, facing the Nanjing International Expo Center and the Financial City I, adjacent to numerous attr… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewOverall it was awesome.
Dear guest, Thank you for giving our hotel such a high rating. We are honored to receive your appreciation. Our brand Modena is under Frasers Hospitality Singapore, designed by overseas designers to create an ideal place for eco-friendly and healthy living. Thank you again and we look forward to your return visit soon.
Dear guest, Thank you for giving our hotel such a high rating. We are honored to receive your appreciation. Our brand Modena is under Frasers Hospitality Singapore, designed by overseas designers to create an ideal place for eco-friendly an… Show more
Reviewed: 28 May 2024 · Stayed in April 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewSpacious confortable ,clean room with nice view. Wide selection for a complete breakfast and nice breakfast area.
Dear Guest: Hello! Thank you for staying with us at Modena by Fraser Nanjing, and for taking the time and effort to let us know how you felt. We are so happy to know that you had a wonderful stay with us. Modena by Fraser Nanjing soft-opened on November 8th and we will have our Grand Opening on December 8th. As a new property, we know there are many challenges ahead, but we are committed keep pushing forward, to create memorable and “home-like" sweet experiences for all our guests. Thank you for staying with us and we cannot wait to have you back with us again.
Dear Guest: Hello! Thank you for staying with us at Modena by Fraser Nanjing, and for taking the time and effort to let us know how you felt. We are so happy to know that you had a wonderful stay with us. Modena by Fraser Nanjing soft-opene… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewThe modern contemporary ambience of the room made the stay very comfortable. The washing machine was clean and in good condition that allowed us to do our laundry at our convenience. The sitting area gave us an opportunity to unwind after a long day. The staff were helpful and friendly.
Strangely, there was no place to hang our towels and clothing in the toilet, except the extra space on the basin top. It would be helpful if the front desk staff can communicate better in spoken English.
Dear Guest: Hello! Thank you for staying with us at Modena by Fraser Nanjing, and for taking the effort to let us know how you felt. Your feedback is very important to us. Firstly, regarding the issue that you mentioned about the lack of hooks for hanging clothes and towels in the bathroom, there are two hooks on the wall near the shower room in each bathroom. Next time you check in, you can inform us in advance, we can send you a folding clothes rack for your convenience in drying clothes. Secondly, we will improve our spoken English in the future for receiving foreign guests. Thank you again for sharing, and wish you a happy life!
Dear Guest: Hello! Thank you for staying with us at Modena by Fraser Nanjing, and for taking the effort to let us know how you felt. Your feedback is very important to us. Firstly, regarding the issue that you mentioned about the lack of ho… Show more
Reviewed: 22 November 2023 · Stayed in November 2023
Verified reviewReviewed: 22 November 2023 · Stayed in September 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewBreakfast was a good spread. Robots to deliver you items at your room! Courteous staff. Mr. Danny, Manager, was very helpful and courteous. Check in and check out was seamless.
More English speaking staff at reception will be helpful.
Dear Dhiren: Hello! Thank you for your appreciation and suggestions for our hotel. As a service apartment, we always put service first and would like to do our best to meet your needs. We will train FO staff in speaking English in the future. As for breakfast, our restaurant provides a wide variety of breakfast selections daily, all carefully prepared by a team of excellent chefs to pleasure your taste buds and to ensure a beautiful start to your day. Thank you again for sharing, and wish you a happy life!
Dear Dhiren: Hello! Thank you for your appreciation and suggestions for our hotel. As a service apartment, we always put service first and would like to do our best to meet your needs. We will train FO staff in speaking English in the futur… Show more
Reviewed: 16 September 2023 · Stayed in September 2023
Verified reviewGreat Hotel, friendly staff. Breakfast was a wide spread treat. Near Nanjing Convention Center. Nice restaurants around. Nice beds and pillow with spacious room. Would recommend staying here.
Delivery packages at the entry. A paint smell in the lifts. Aircon takes a little time to cool
Dear Dhiren: Hello! Thank you for taking the time to write your review on your recent stay at Modena by Fraser Nanjing. We are located in the core area of CBD, adjacent to many shopping malls and next to a walking street, which can meet your daily life needs. Your remarks about the beds and pillow are also noted. Sleep is vital for a healthy body. We also offer a pillow menu with six different sleep pillows to choose from, should you desire to try them out on your next stay. Regarding the three comments you mentioned, we have fed back to the relevant departments and will make improvements in the near future. Thanks again on your feedbacks and we look forward to your return visit soon.
Dear Dhiren: Hello! Thank you for taking the time to write your review on your recent stay at Modena by Fraser Nanjing. We are located in the core area of CBD, adjacent to many shopping malls and next to a walking street, which can meet you… Show more