Reviews of Ruilan Grandyard Hotel
No. 46, Jiefang South Road, Ruijin Road Street, Qin Huai, 210001 Nanjing, China
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was great! Very comfortable, lots of space. Great value for money.
It's not very close to a metro stop.
Dear guest, we are very glad to learn that you felt comfortable and satisfied with this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel sincerely look forward to your visit again! Wish you a pleasant journey!
Dear guest, we are very glad to learn that you felt comfortable and satisfied with this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe room was large and clean. The cleaner did a great job and refreshed all the consumables each day. The breakfast buffet had good variety.
Not applicable
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel sincerely look forward to your visit again! Wish you a pleasant journey!
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel si… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe staff, especially the cleaners, were very nice. There were washing and dry machines, the bed was comfortable, and the room very clean
The breakfast was the same each morning, and the music in the cafeteria was annoying - on a endless loop. Smoking is allowed near the elevator, which is awful, and the elevator buttons are individual to each elevator.
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel sincerely look forward to your visit again! Wish you a pleasant journey!
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel si… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewgreat spot in the city! The staff is cordial and helpful, even when they don't speak English. The room was large, the beds were comfortable, and the bathroom was nice.
The room could have been a little bit cleaner. We couldn't get the mini fridge to work.
Dear guest, hello! Our mission is to provide every guest with consistently high-quality and diversified services to meet your requirements and expectations. With your support, we believe that we will continuously enhance the service concept and quality of our hotel to ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your next visit! Regarding the refrigerator issue, it's actually a cold storage box. Just connect it to the power supply and it will work. Or you can contact our staff for help with the operation.
Dear guest, hello! Our mission is to provide every guest with consistently high-quality and diversified services to meet your requirements and expectations. With your support, we believe that we will continuously enhance the service concept… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation with so many little businesses where you can get authentic food, not the foreigners adjusted food. The shower is absolutely wonderful, felt almost like a spa! Big rooms. Towels are changed daily. Clean. Staff was very willing to help.
The name of the hotel doesn't appear in DiDi the way it's written on Booking, so it's confusing and took me some time to figure it out. But I did in the end, do it's not that big a problem
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look forward to providing you with an accommodation experience that exceeds your expectations once again in the days to come. Thank you again for your support and love. We look forward to your next visit!
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look f… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewExcellent location, helpful staff, comfy bed, great shower, elegant decor, yummy food.
The mini fridge in the room was not plugged in, and didn’t seem to have an electrical outlet close enough to plug the fridge in. The nearest visible outlet was too high up for the plug. If there was an outlet, accessing it would have required moving furniture.
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel sincerely look forward to your visit again! Wish you a pleasant journey!
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel si… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewCheap with breakfast and laundry amid shops and restaurant.
Need to take bus or cab to places of attraction
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel sincerely look forward to your visit again! Wish you a pleasant journey!
Dear guest, we are very glad to learn about your experience during this stay. Your recognition is an important support and encouragement to us! We will redouble our efforts and live up to your praise and trust. All the staff of our hotel si… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewrooms big and good looking
coffee machine making bitter bad taste , and bakery of too low quality
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look forward to providing you with an accommodation experience that exceeds your expectations once again in the days to come. Thank you again for your support and love. We look forward to your next visit!
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look f… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious, tastefully decorated, and as advertised. The bed and seating were comfortable, and the shower was awesome. Even though I forgot to request nonsmoking and the room had an ashtray, there was no odour. The buffet breakfast had a good selection and tasty food. The staff were very helpful. The location was also very good in terms of restaurants, shops, and so forth.
There really wasn’t anything to dislike. There was some construction noise nearby during the day, but there was nothing after sunset.
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look forward to providing you with an accommodation experience that exceeds your expectations once again in the days to come. Thank you again for your support and love. We look forward to your next visit!
Thank you very much for choosing our hotel and taking the time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of our service quality. We look f… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewIt is located in a nice area, quite a few supermarkets and restaurants around.
The room smelled of smoke and there was an ashtray and matches in the room. When we discussed with the staff, they changed it and upgraded us to a suite which was much larger and nicer, still smelled of smoke but was passable.
Thank you very much for staying at our hotel. Regarding your suggestions, such as the smell of smoke, we will strengthen management and ventilate the room. Of course, the seventh floor of the hotel is a non-smoking floor. We welcome you to stay again next time. thank you.
Thank you very much for staying at our hotel. Regarding your suggestions, such as the smell of smoke, we will strengthen management and ventilate the room. Of course, the seventh floor of the hotel is a non-smoking floor. We welcome you to … Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewRoom was a decent size. Bed was comfortable. Excellent location, close to many restaurants, pharmacy, coffee and bakery shops.
Breakfast starts at 7am but ends at 9:30am, which is too early. All other hotels we have stayed in, breakfast ends at 10:30am. Room cleaning was okay. Bed sheets were never changed during our entire stay of 8 nights. Cleaning staff were friendly though.
Dear guest, we are deeply sorry for this stay! We will redouble our efforts and live up to your praise and trust. All the staff of the hotel sincerely look forward to your next visit! Have a pleasant journey!
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewVery nice staff, great breakfast, large room.
Thank you for your meticulous comments. Your recognition is the driving force for our progress, but your satisfaction is only the starting point of our service. Continuously bringing you surprises is our goal. We are very glad to have brought you a pleasant journey. We are especially happy to add color to your trip! We hope you will have the chance to come again. We will welcome you back home with the same enthusiasm!
Thank you for your meticulous comments. Your recognition is the driving force for our progress, but your satisfaction is only the starting point of our service. Continuously bringing you surprises is our goal. We are very glad to have broug… Show more
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewGreat location, really good breakfast and lots of restaurants nearby. Walking distance to a lot of museums. Room was very large and comfortable and the shower especially was pretty nice. Staff was very nice and helpful, they dont speak a ton of English but their Mandarin is very clear. They also had a cute little robot deliver my takeout to me.
Wifi was pretty slow. Laundry was also in a connected building, getting there was kind of confusing and a little creepy at night but at least they had laundry on site.
Dear guest, hello. Thank you very much for staying at our hotel. Our mission is to provide every guest with high-quality and diversified services to meet your requirements and expectations. For external environmental noise, the hotel rooms are equipped with earplugs. You can ask the staff. Here, we sincerely look forward to your next visit.
Dear guest, hello. Thank you very much for staying at our hotel. Our mission is to provide every guest with high-quality and diversified services to meet your requirements and expectations. For external environmental noise, the hotel rooms … Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewVery good and clean rooms in a perfect location of Nanjing. Reception was so nice and helpful. I can only give them 10 out of 10. One person should not ruin my rate of this great hotel.
The man working in the kitchen was spitting in the sink and on the floor while preparing breakfast. This is a totally unacceptable behavior and very discisring. It no respect at all to the guests. I could not eat my breakfast as I lost my appertite. Several of guests looked at him but he totally ignored us. After traveling 25 days in China I never came across such unprofessionalism. We are all human beings. I totally understand if you are sick or feel bad. But there are two important things here. 1. If you are sick, do not work with food. 2. If you need to spit, at least go to the bathroom and do not do this infront of the guests eating. To put it simple. Behave civilized.
First of all, on behalf of the hotel, I would like to say to you, "I'm very sorry. I'm sorry. It's our oversight in management. We will strengthen the skills training for our staff in the future." At the same time, we also thank you for your recognition of other services of the hotel. We hope you will come again next time. Thank you!
First of all, on behalf of the hotel, I would like to say to you, "I'm very sorry. I'm sorry. It's our oversight in management. We will strengthen the skills training for our staff in the future." At the same time, we also thank you for you… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe hotel is in a great location, just a few metres from a metro station, which made getting around the city very convenient. My room was spacious and the bed extremely comfortable. Breakfast was served from 7 am – that was fine, though I would have appreciated a slightly earlier start. Most of the food options were Chinese-style, but there were also some Western choices available. I would definitely stay here again.
During my stay, there was a bit of confusion upon arrival, as there are two identical hotels right next to each other. I initially went to the wrong one and was redirected, but since they’re only a few metres apart, it wasn’t a major issue. It's also worth noting that the gym is located in the first building, so you need to switch buildings to access it. The only real downside for me was the loud noise from the street – even with the window closed, it woke me up every morning.
Dear guest, hello. Thank you very much for staying at our hotel. Our mission is to provide every guest with high-quality and diversified services to meet your requirements and expectations. For external environmental noise, the hotel rooms are equipped with earplugs. You can ask the staff. Here, we sincerely look forward to your next visit.
Dear guest, hello. Thank you very much for staying at our hotel. Our mission is to provide every guest with high-quality and diversified services to meet your requirements and expectations. For external environmental noise, the hotel rooms … Show more
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewHug room and quiet and breakfast.
Nothing
Thank you very much for choosing our hotel and taking the precious time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of the quality of our service. We look forward to once again providing you with an accommodation experience that exceeds your expectations in the days to come. Thank you again for your support and love. We look forward to your next visit!
Thank you very much for choosing our hotel and taking the precious time to give us such a high evaluation. Your satisfaction and recognition are not only a great encouragement to us, but also the highest affirmation of the quality of our se… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewExcellent value for money. Good location. Good breakfast.
No usb points for recharging.
Dear guest, hello! Thank you for choosing Nanjing Ruilan Courtyard Hotel! Our aim is to provide each guest with consistently high quality and diversified services to meet your requirements and expectations. We believe that with your support, we will continue to improve the service concept and quality of the hotel, to ensure that every trip and stay for you is an unforgettable experience and experience. Sincerely looking forward to your visit again!
Dear guest, hello! Thank you for choosing Nanjing Ruilan Courtyard Hotel! Our aim is to provide each guest with consistently high quality and diversified services to meet your requirements and expectations. We believe that with your support… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewWhen we arrived at Ruilan Grandyard Hotel, the receptionist said they had upgraded us at no cost to ourselves to their COURTYARD Hotel, a 90 metres away. We are immensely grateful for their generosity and thoughtfulness, since we are 72 & 82 year olds in a mega city, very far from our small home town, Cape Town. There was a busstop opposite the hotel, from where we sometimes commuted. Most sights were within close reach of the hotel, on Subway line 2. Xiamen metro station was a comfortable 15 minute walk away
We have only high praise and recommendations- nothing to complain about. .
Dear guest, hello! Thank you for choosing Nanjing Ruilan Courtyard Hotel! Our aim is to provide each guest with consistently high quality and diversified services to meet your requirements and expectations. We believe that with your support, we will continue to improve the service concept and quality of the hotel, to ensure that every trip and stay for you is an unforgettable experience and experience. Sincerely looking forward to your visit again!
Dear guest, hello! Thank you for choosing Nanjing Ruilan Courtyard Hotel! Our aim is to provide each guest with consistently high quality and diversified services to meet your requirements and expectations. We believe that with your support… Show more