cigarette stains on the carpet

staff was very cooperative changed my room instantly when I had an issue with the room and upgraded me

Stayed in August 2025

Breakfast menu almost same everyday, should have some menu items for foreign guest.

Nice and smiling front desk staff, room service daily, specially thanks to duty manager who spokes english nicely and help us when we check out time, he pull out our luggages to measure as per airlines permit.

Stayed in June 2025

There is no weighing scale for luggage weight. This must br a mandatory facility because everyone wants to know his luggage weight before going to airport.

Hotel staff is very polite and friendly. All rooms are on 2nd floor which is very good for customers because lift comes in less than a minute. so no waiting for lifts.

Stayed in April 2025

Breakfast was very good but some dishes should be changed everyday.

Excellent breakfast and very friendly staff.

Stayed in May 2025

A bit of a walk with luggage from Tianhe coach terminal metro, without luggage it's not an issue.

Value for money, with laundry and shuttle service to canton fair.

Stayed in May 2025

The internet wasn’t working

Stayed in May 2025

The carpets in the room were stained and/or not clean in a few places.

The breakfast was good, different but very nice. The location was good, it was a bit far from the Canton Fair complex but the shuttle was very useful. The hotel had everything I needed and was fit for purpose. The staff were helpful.

Stayed in April 2025

14th being charged over $200+

The rooms were lovely. Staff at front counter were lovely.

Stayed in April 2025

Good value for money...

Stayed in April 2025

Location was inconvenient for me

Acceptable. Good hotel staff

Stayed in November 2024

My room was next to a school which was quite nosy in mornings

Spacious room with good shower. Bed was long enough for me (2 meter +). Hotel is located in a vibrant part of town with a lot of good dining options.

Stayed in October 2024

no hot water at anytime for shower

staff helpful and smiles all round bed was comfy, room size Great

Stayed in October 2024

Improve on the environment -smell of the reception area.

Convenient, surrounded by many good restaurant and massage ctr &mall

Stayed in October 2024

We were "surprised" by the smell 1 of the night in reception lobby as the rubbish bin was full and so smelly! They didn't clean it till the next morning....As a hotel., they should take the "smell" seriously.

Hotel provides mineral water bottles, clean towels , toothpaste sets and clean room everyday. Bedsheets & towels were new and clean. Staff is friendly. There are many good restaurant, massage shop surround the hotel with walking distance only. Worth the price! Few flows of water bottles in the morning at level 2 is a bonus point!

Stayed in October 2024

The hotel was good, clean and many restaurants nearby Staff very helpfull

Stayed in May 2024

That the corridor was carpeted, It was quite difficult pushing luggage's through carpeted corridors.

The room size and the cleanliness.

Stayed in March 2024

Little far from the city center and doesn't have shuttle bus for the exhibition

The manager Fairy was very helpfull and cooprative ... she is supper hero

Stayed in October 2023

Tea bags are missing in the room though electric kettle and cups are provided in the room. In the lobby, tea is available. The toilet bowl and shower are separated which is good, but the bathroom wall is glass which lacks privacy.

A lot of restaurants around the hotel Feel clean Comfy bed and large room

Stayed in November 2023

I don’t like carpet. Better bring an adapter with you for plugging your American devices.

One subway change to the canton fair. it goes very fast. The staff don’t speak English but still very helpful and professional.

Stayed in October 2023

Nothing

The hotel is near to MRT, the staff are very nice and helpful. Will be my favourite hotel for another trip when I come to Guangzhou

Stayed in October 2023

It has a little wet at the wall , but it’s ok

Good rooms ! Staff clean every day

Stayed in October 2023

Close to a school so a lot of music and screaming in the morning very small reception so I couldn't meet suppliers in the hotel

Very Clean, Nice location Surrounded by a very nice are for walking and close to the metro

Stayed in April 2023

Wifi was a slight issue but this was not the hotel's fault. My phone was purchased from my home country and my apps are blocked in China. The staff showed me their wifi is working fast with their local mobile phones so it's not the problem from hotel wifi but from my phone. This was easily solved by using data from my international e-sim which allowed me to use all my apps (except google map of course). Not a big issue for me coz I found a solution.

Good location. Walking distance to metro. Delicious breakfast. Very friendly and helpful staff. No English but they are very patient using translation apps to communicate. Special thanks to the male staff in the reception who helped me list down the metro stations of every tourist places I wanted to visit. Big supermarket, a mall, and plenty of restaurants and street food stalls as you walk from metro to the hotel. Room is spacious and clean. I really enjoyed my 6 nights stay. Overall, great value for my money. I will definitely come back.

Stayed in August 2025

Very friendly staff, the reception were English friendly. Breakfast was awesome , clean and spacious rooms. I’d definitely visit next time. Special thanks to the manager for the wonderful hospitality.

Stayed in August 2025