Reviews of Puzzle Hotel - Zhongshan 8th Road Chenjiaci Subway Station Branch
No.16 Zhongshan 8th Road, Liwan District, Li Wan, 531000 Guangzhou, China

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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewLose to station
N/a
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood location. A few food stall with cheap n tasty food. A dimsum restaurant on the 3rd floor of the same building serves delicious Dimsum at a fair price. Love the dim sum there. Whoever stays at Puzzle Hotel do not miss it. Must try the Dimsum there. There's a vegetarian restaurant at the corner of the hotel that serves a variety of dishes at a reasonable price.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery close to the metro station…you can find what you want just around this hotel,Room was clean and staff were very nice and polite,I highly recommend this hotel.love from Nepal 🇳🇵
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewthe bath
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewgood location,convenient surroundings, there is a big restaurant on lower floor of the same building,which dined many times。
worn floor carpet
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewVery well located, 24hrs reception service and near all major outlets. Starbucks and Mcdonalds all within earshot.
No one speaks English at the Reception. Had a difficult time locating the hotel on the first day. Other than that all is good.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe área is great.
It is a little dark
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewDaily cleaning service
The WiFi is too slow and the smoke of cigarettes is smelling everywhere
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewGood positiion, helpful staff, good bed We have been offered a free room upgrade, which we greatly appreciated.
- the address of the hotel indicated on Booking.com is not correct (I mean both the indications given by the app, and also by Google and Apple maps, and maps.me). We had to walk 15 minutes to reach the actual position (later indicated to us via WeChat by the staff). - corridors and common areas outside of the rooms were extremely dirty. - internet did not work in our room (we have been told it may be because of the non-chinese websites we were trying to visit). - air conditioning was not working properly (temperature control was a bit wild).
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewI like this hotel I always book here
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewGood location and staff is nice
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe toilet floor was extremely slippery due to overuse of cleaning detergent. I slipped and fell which resulted in severe injuries to my elbow and a deep cut in my arm.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewWas good
Nothing
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewGreat location, walking distance from few touristic sights, right in the center. Very good Chinese restaurant in the same building. Super affordable price
It's much older than on photos. Very noticeable smoke smell in the room :(
Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. I don't know what specific aspects make you feel bad. Our family will also strengthen training on service and health. I wish you a happy life!
Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. I don't know what specific aspects make you feel bad. Our family will also strengthen training on service and health.… Show more
Reviewed: 30 May 2025 · Stayed in March 2025
Verified review