Reviews of Honglu Garden Hotel Xi'aHonglu Garden Hotel Xi'an Bell and Drum Tower Huimin Street Store & 2 bottles of Budweiser beer for free
200m To The West, Zhuque Gate, Shuncheng Alley, Beilin District, Beilin, 710069 Xi'an, China
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel itself is really nice and well decorated, with extra atention to the details (like the room numbers on traditional roof tiles or the room key cards made out of wood). Also the staff was really really helpful and tried to assist us in anyway they could.
The breakfast could have been better. You get two options, the chinese one was not bad, though the beef patty was a bit greasy, but if by any chance you order the western one, they'll just bring you a McDonalds bag.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewClose to wall access and markets
Aircon drew in cigarette smoke for a short time in the evenings
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewIt is located just in front of the Xi’an wall; staff is very attentive and listening, a special mention to be deserved to Shasha. Very quiet but within walking distance to a busy and crowded pedestrian street
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewWonderful staff who used a translator app to make things easier. Good location.
❤ 【 Comfortable Environment 】 Dear guest, thank you for choosing Honglu Garden Hotel Xi'an Bell and Drum Tower Branch! Xiaoqing is located in the busiest commercial district of the Bell and Drum Tower in Xi'an, only 2 minutes away from the Xiaonanmen morning market. It only takes about 15 minutes to walk to the Huimin Street scenic spot, and only a 20 minute drive to the popular check-in spots of Datang Night City and Chang'an Twelve Hours. It is convenient to travel and has many choices. When you checked in, Xiaoqing prepared a refreshing sour plum soup and cold drinks for you. The room has also prepared a selection of Pu erh black tea for you to enjoy a comfortable vacation at our Honglu Garden Hotel; It is my duty to provide you with high-quality and attentive service, so that you can feel warmth even in unfamiliar cities. Thank you for your trust in Honglu! I hope Xiaoqing can become your first choice for travel, and I look forward to meeting you again! ♥ Honglu Qing
❤ 【 Comfortable Environment 】 Dear guest, thank you for choosing Honglu Garden Hotel Xi'an Bell and Drum Tower Branch! Xiaoqing is located in the busiest commercial district of the Bell and Drum Tower in Xi'an, only 2 minutes away f… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe location of the hotel is great, it is very close to many bars and restaurants. The bed was big and very comfortable and there was a big terrace in our room.
They have 6 Belgan cats in 2 small cages. We did not like that, the cats were all day and night inside the cage. The carpet in the corridor and room were quite dirty and bathroom was flooded every time we took a shower. They offer an option of western breakfast from MCdonals. The breakfast is a burger from Mcdonals that they bring to your room.
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. The breakfast was customized by McDonald's. We apologize for not meeting your expectations. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewFriendly staff who can't do enough for you. Convenient location
All Google services blocked in hotel WiFi. Can't use VPN either
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewFriendly staff, they solve all problems. Self laundry professional. Clean rooms. The hotel is in a very great location. I love the cats in the lobby.
Unfortunately they don't speak a word of English, communication is difficult. Breakfast is horrible.
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe shower is top tier. The room is clean and spacious. We used the free laundry and was perfect! The staff is really kind and they helped us find a good restaurant. We followed their recommendations and we ended up in a really delicious restaurant.
At the beginning we went to the wrong hotel because they have a similar name. Double check the address of this hotel if you use Apple Maps.
❤ 【 Comfortable Environment 】 Dear guest, thank you for choosing Honglu Garden Hotel Xi'an Bell and Drum Tower Branch! Xiaoqing is located in the busiest commercial district of the Bell and Drum Tower in Xi'an, only 2 minutes away from the Xiaonanmen morning market. It only takes about 15 minutes to walk to the Huimin Street scenic spot, and only a 20 minute drive to the popular check-in spots of Datang Night City and Chang'an Twelve Hours. It is convenient to travel and has many choices. When you checked in, Xiaoqing prepared a refreshing sour plum soup and cold drinks for you. The room has also prepared a selection of Pu erh black tea for you to enjoy a comfortable vacation at our Honglu Garden Hotel; It is my duty to provide you with high-quality and attentive service, so that you can feel warmth even in unfamiliar cities. Thank you for your trust in Honglu! I hope Xiaoqing can become your first choice for travel, and I look forward to meeting you again! ♥ Honglu Qing
❤ 【 Comfortable Environment 】 Dear guest, thank you for choosing Honglu Garden Hotel Xi'an Bell and Drum Tower Branch! Xiaoqing is located in the busiest commercial district of the Bell and Drum Tower in Xi'an, only 2 minutes away f… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe staff was nice and helpful. Since they were renovating the 2nd floor, they got us an upgrade for free…
Honestly I was very disturbed by the fact that 4/5 cats were kept almost 24/7 in very small cages in the hall of the hotel… they often cried and clealry wanted to come out… Sad
Dear friend, it's a pleasure to meet you at Honglu Garden Hotel. The hotel staff, like you, love small animals very much. Our lucky cat family is also happy to welcome every friend who comes from afar. Due to the country and region, houses like ours that our cats live in are already villas in China. Because the cat breed is the Bengal leopard cat, most guests are afraid of scratching guests and children, and cats can also be stressed. Our staff will release cats to play when there are few guests. Nice to meet you, and I wish you a pleasant journey.
Dear friend, it's a pleasure to meet you at Honglu Garden Hotel. The hotel staff, like you, love small animals very much. Our lucky cat family is also happy to welcome every friend who comes from afar. Due to the country and region, hou… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewFine Hotel
They have about 8 exotic cats, but locked up in these very tiny enclosed glass column like cages. I tried to explain to the receptionist that American and European would look at this as animal abuse but what I said did not register with her. Here is my reocommendation again : Have 2 or 3 cats roam around the lobby freely and the tourists will love it.
Dear friend, it's a pleasure to meet you at Honglu Garden Hotel. The hotel staff, like you, love small animals very much. Our lucky cat family is also happy to welcome every friend who comes from afar. Due to the country and region, houses like ours that our cats live in are already villas in China. Because the cat breed is the Bengal leopard cat, most guests are afraid of scratching guests and children, and cats can also be stressed. Our staff will release cats to play when there are few guests. Nice to meet you, and I wish you a pleasant journey.
Dear friend, it's a pleasure to meet you at Honglu Garden Hotel. The hotel staff, like you, love small animals very much. Our lucky cat family is also happy to welcome every friend who comes from afar. Due to the country and region, hou… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGreat location, walking distance to the most attractions, beautiful rooftop garden over look the city wall. Staffs are very nice.
Lack of furnitures in the room, there’s no wardrobe, no fridge, no chairs and tables and safe. Very limited options for breakfast, for western style breakfast is McDonald breakfast take away. They will serve to you room with the time you gave to them the day before, but the breakfast must stay in the carry bag for a while, it’s all soaked and tastes horrible.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThanks to Lanlan for her patient with us explaining so Many things and giving support to us during our stay! A wonderful place to stay at Xi an. Next to the main places very convinient! wonderful views of the city wall from our Room and lovely food from Its terrace.
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewExcellent location. Right by the Xian wall, morning markets & nightlife right outside the door. The garden was beautiful and clearly well loved by the staff. Laundry service is limited and excludes underwear/socks/shoes.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe hotel is in a fantastic location directly opposite the old city wall. We found it a little confusing on arrival as there is no obvious name outside and the front looks slightly different than in the pictures. As two British travellers with no Mandarin language skills we could communicate with staff very easily through translation apps. Our room was on the top floor which we would recommend as that allowed us to see the top of the wall and beyond, rooms lower down seemed likely to just have a view of the wall. Room was clean and spacious, although lacked wardrobe space. The shower appears to leak under the floor and it and the toilet had confusing controls. Appreciated the free self service washing machine and dryer.
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. As you mentioned above, the photos do not match the actual situation. Due to the difference in feeling between the night photos and the daytime photos uploaded for booking, the toilet sensing system has been reported to the relevant department and has been restored to normal. We apologize for any inconvenience caused and welcome you again. We wish you happiness and health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewWe decided to arrive a day early and the staff was able to find us a room, with a nice discount, that was great for our family. The following day we moved to the room we had booked, which was amazing - the family room with private courtyard. The courtyard is beautiful and has a seating area overlooking the wall. Perfect. Staff is very accomodating, friendly and helpful, and worked with translator apps to bridge the language barrier. Location is amazing - right next to the wall, and a few blocks from the South Gate.
Breakfast wasn't included and it was difficult for us to find a sit-down breakfast - we were sent to the nearby corner, where there are many stalls with long queues of people buying traditional Chinese breakfasts, but wasn't quite what we were looking for. The Bengal cats in the lobby are beautiful, but we felt sad for them in the glass cages all day. We did ask them to let one out to cuddle and play with one evening, which we did, and were able to feed them treats. But I hope they are out more than that for exercise and play.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified review1. Strategic location 2. Friendly and helpful staff 3. Comfortable bed 4. Clean environment
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewLocation and style
Nothing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and … Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewGreat location as you walk out of the hotel you’re at the city walls. Beautiful room and clean. The staff were always friendly and welcoming.
Can be noisy at night other guests in the corridor
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewEverything, the hotel is lovely, chinese style, stylish and clean room and good bathroom, bed was comfy, location was fantastic and staff were very helpful.
Nothing, I loved it
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and valuable experience; When you checked in, Xiaoqing prepared a refreshing sour plum soup for you, and selected Pu'er black tea has been prepared in your room for you to enjoy a comfortable vacation at our Honglu Garden Hotel; The second floor of the hotel is equipped with a gym and laundry room, and the fifth floor is a garden restaurant where you can enjoy a lazy and comfortable leisure time. Xiaoqing is located in the busiest Bell and Drum Tower commercial district in Xi'an, with nearby attractions such as Bell Tower and Drum Tower, Huimin Street, Yongning Gate, Beilin Museum, etc., all within walking distance. Welcome again, I wish you happiness and good health. ❤️ Honglu Qing
❤ 【 Service First 】 Thank you very much for choosing us. Xiaoqing is very happy. Xiaoqing and all of her companions have undergone professional training and are dedicated to providing every friend who comes from afar with a comfortable and… Show more