In case you need to wash and dry clothes, it takes two days at least to dry due to very humid environment (september). Keep in mind when travelling!

The staff is very helpful and kind. They helped us plan our itenary and book tickets on our behalf. The hotel also offers a free airport pickup by car and shuttle to Zhangjiajie National Park Middle gate. The swimming pool is well maintained and great pleasure to swin after a long day of hiking. From the pool you have direct mountain view, and by taxi it is only 14 minutes to the national park and about 30 minutes to Wulingyuan village.

Stayed in September 2025

? I loved everything!

The hotel has an amazing location, in the middle of the mountains, located closely to the Middle Gate of the national park. Rooms are wonderful and so is the pool, which gives you the ultimate holiday vibes. The staff is incredibly friendly and immediately welcome you like a friend. I’d definitely recommend to anyone who’s planning to go to Zhangjiajie!

Stayed in July 2025

The Western style meal options are limited.

The staff went above and beyond to ensure we had a great trip. They organized all of our day trips and made sure our stay was very comfortable every step of the way. The views from the infinity pool are truly amazing. Thank you so much to all of the staff.

Stayed in July 2025

Nothing, everything was great.

My family and I had such an amazing experience at Xman. The location is incredible, right next to the National Forest Park, and the facilities were advanced and very comfortable. Best of all, the staff was so friendly and nice, especially Sophia and Lily, they made our stay very relaxing and fun. They helped us with our itinerary and whatever we needed extremely quickly. Right from airport pickup to accommodating food requests, they helped with all our needs and wants. We came from Dubai and found Xman amazing, I highly recommend it.

Stayed in July 2025

Such a beautiful hotel, super modern and clean and the staff are amazing. Easy to get DiDi if you want to go in town and super close to the elevator of avatar mountain !!

Stayed in May 2025

The breakfast was standard and the same, not much variety

Beautiful location especially if you love nature

Stayed in April 2025

The hotel staff said they could plan itinerary and help purchase tickets but they could not execute properly as they are not familiar with circumstances at the tourist areas. We suffered very long delays as a result, which defeated the purpose of staying near the National Forest. Housekeeping also needs improvement. Every night we found the room short of something (water, towels, floor mat). However, the staff are very helpful to bring the necessary to our room immediately. Another thing that made us uncomfortable was that a rubbish bin would constantly be placed below dining tables in the restaurant for throwing food and other rubbish. Not sure if it’s the norm there but it is unsightly to have an open rubbish bin constantly under the dining table.

The view is gorgeous. We got a suite with Mountain view. The Mountain View’s at the common areas and at the road outside the hotel are also fabulous. Breakfast are simple local food but the kitchen also has a menu for lunch and dinner. We ordered simple dishes with rice for dinner and the food was deliciously and skillfully stir-fried.

Stayed in April 2025

N/a

Amazing and friendly staff - assisted on relevant tourism spots in the area (e.g helping book tickets). English friendly. Views in the area speak for themselves.

Stayed in April 2025

Nothing to complain.

We liked everything about this place! Wonderful location, kind people, amazing food!

Stayed in April 2025

Due to low season it felt a little dead, we were the only guests. And it was hard for the taxi drivers to find the hotel.

The staff was helpful with everything. The cook made delicious food! Perfect view over the mountains. The room was very warm and shower had warm water. Even the toilet had a heater!

Stayed in December 2024

The light in the toilet is too dark. Ladies may have difficulties when makeup. Along the walk got some buildings constructed halfway, it spoilt the village outlooks!

The people there, they are all so friendly and approachable ! The room is big and very comfortable! The surrounding scenery is beautiful! We can walk around the area, 5-10mins walk till the end there is a spot to take nice photos! Along the way will see chics and so on, a feel of village stay! The toilet bowl 😂… my hubby love it… it help on morning business 😂

Stayed in October 2024

- not that many options for breakfast, you proactively have to ask the staff in order to get a coffee or a noodle soup. We just realized that serve noodle soup after some Chinese guests got it.

- nice modern room - beautiful view on the surrounding mountains - we got a free pickup from the railway station - great location, just 10min by car (didi works well) from the national park entrance

Stayed in October 2024

the room was excellent and clean, the hotel staff were so kind and helpful, helped us plan our itinerary and buy tickets as well as free lifts to the closest park entrance, thank you so much!

Stayed in October 2024

The breakfast was somewhat limited

This hotel is located fairly close to the Zhanjiajie forest park, which is convenient if you want to go to the park early. The staff are extremely friendly and helpful, they kindly picked us up from the airport and then the next day drove us to the park. They also helped to buy the tickets and arranged transportation. The rooms are comfortable with full height glass windows so you can enjoy the views. The pool, in particular, has great views and is a good size.

Stayed in August 2024

The owner was exceptionally friendly! The pool is nice, although we couldn’t really use it because of the weather.

Stayed in May 2024

-

Excellent service (very helpful), amazing view over the mountains, delicious food, modern equipment

Stayed in July 2024

The hotel has a perfect location nestled in the National Forest Park. The staff were incredibly friendly and helpful - especially Xiaoxiao and her little brother - they helped us navigate common tourist attractions, arranged tickets and provided transport. The pool and scenery is definitely a highlight of this hotel as are the comfortable rooms! Very clean. Would highly recommend!

Stayed in June 2024

We arrived in China by train from Hong Kong. We came completely unprepared, without roaming, without Chinese yuan, without a hotel address in Chinese, without a route plan for the park. By some miracle, a local guy brought us from the train station to the hotel using GPS coordinates. At the hotel, we paid for our transfer, were treated to tea, bought tickets to the park, and were given a route plan. The staff didn't speak English, but we understood each other perfectly with the help of a translator. They helped us solve all our problems and plan our days in this area. They always found and brought us to the hotel by car, considering that we didn't have internet. In general, it was delightful! And the hotel itself was very comfortable. The view, cleanliness, style. Everything was superb!

Stayed in May 2024

Everything was exceptional.

The hotel is excellent. The room was spacious, comfortable and had a great view. The hotel is 10 min drive to the national park and they offered a free lift and collection. We were also offered free collection from the airport. The staff make this hotel super special. Very attentive, incredibly helpful and friendly. A shoutout to all of them but especially Kelly who translated everything for us and helped plan our days. I also loved that every time we left the hotel, the staff came to our taxi to see us off. Couldn’t recommend this hotel enough!

Stayed in May 2024

Driveway getting up to place. Thankfully that is temporary

Unique place with a wonderful rustic feel. Loved our large room. Breakfast was better than expected compared to other places we stayed. Once their driveway is complete it will be a top choice for the area. Staff was extremely helpful.

Stayed in March 2024

I highly recommend XMAN valley Sunrise Resort. From the moment I arrived, the team provided exceptional hospitality. Every detail was meticulously attended to, making our stay truly memorable. Whether it was the warm greeting at check-in, the attentiveness of the staff throughout our stay, or the impeccable service at the hotel's facilities, everything exceeded the expectations. The team's dedication to ensuring a wonderful experience for guests truly shines through, making it a top choice for anyone seeking a perfect blend of comfort and hospitality. The airport pickup and drop off service was excellent,

Stayed in April 2024

The room Floor needs to be mopped.

The Service was very good. Love the way they go all out to make sure we get to go wherever we want as the location is slightly out of the way. Xiao Xiao was particularly attentive. The sunrise from the room amongst the mountains was superb.

Stayed in April 2024

It would have been nice to have tea/coffee facilities in the room however this is a minor point

Xiao Xiao and his colleagues were very accommodating, friendly and couldn’t have done enough for us. They took care of our every need, whether it was transport, helping us make plans for the day, cooking us food, giving advice, and even helping with a herbal spray when I sprained my knees after walking so much! The room itself was beautiful, clean, comfortable and bright with floor to ceiling windows. We loved our stay here.

Stayed in March 2024

nothing

staff friendly and good customer service

Stayed in March 2024