Reviews of Shangri-La Qinhuangdao
No. 123, Hebin Road, Haigang District, 066000 Qinhuangdao, China

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Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewGorgeous hotel by The Great Wall that ends at the ocean.
Wish it would have a casual restaurant for dinner.
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewIt is really nice and the service is beyond perfect.
By international standards it is a very different beach hotel :) Expect no beach facilities, not even a place to sit and enjoy the beach in the garden, no facilities to dry your swimwear… really surprised the hotel on the beach does not have basic beach services )
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the feedback with the relevant departments of the hotel. Please believe that we sincerely listen to your comments for improvement. We will continuously improve various service facilities and create a more comfortable stay environment. Looking forward to your visit again!
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the fe… Show more
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewHotel welcoming cyclists Staff doing its best to make you happy
Reviewed: 26 March 2024 · Stayed in March 2024
Verified reviewOutstanding service
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 16 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified reviewI like the position and decor of my room and the great view from the windows looking at the beach/bay and garden. The staff were helpful and courteous. I and my elderly mother enjoyed our stay.
I recommended to the Customer Service that there should be a sphygmomanometer should be available for Emergency Help, due to the fact that the society is becoming an elderly society and more elderly people may have the need to help them monitor their health during their stay at ShangriLa.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewLocation is excellent for the beach. Room had sea view and garden view, which was special and very relaxing.
Room carpet could have been hoovered more regularly. The Hotel should have a sphygmomanometer available for guest ms in case of emergency.
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the feedback with the relevant departments of the hotel. Please believe that we sincerely listen to your comments for improvement. We will continuously improve various service facilities and create a more comfortable stay environment. Looking forward to your visit again!
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the f… Show more
Reviewed: 27 November 2023 · Stayed in October 2023
Verified reviewThe location
Staff do not speak English, you can't even order food. I have been to Shangri La pre covid and they were very welcoming, friendly and you could communicate with them. This time it wasn't possible to communicate even during check-in, as most of their staff do not speak English.
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the feedback with the relevant departments of the hotel. Please believe that we sincerely listen to your comments for improvement. We will continuously improve various service facilities and create a more comfortable stay environment. Looking forward to your visit again!
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the fe… Show more
Reviewed: 19 November 2023 · Stayed in November 2023
Verified reviewRoom, decor, sea view, balcony, breakfast spread, gym, swimming pool and jacuzzi, staff friendliness, club lounge, Wi-Fi speed, beachside location, staff efficiency.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewHelpful reception staff
Sauna and steam room not hot enough
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the feedback with the relevant departments of the hotel. Please believe that we sincerely listen to your comments for improvement. We will continuously improve various service facilities and create a more comfortable stay environment. Looking forward to your visit again!
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the fe… Show more
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewReviewed: 20 July 2023 · Stayed in July 2023
Verified reviewLocation is right beside the sea.
Unfortunately, I got disappointed with my experience. Hotel rated as 5 star... and it probably was like 10-15 years ago. Now it looks worn, I found chops and defects all around the room. Same about swimming pool. Hotel located in front of the public beach. There no umbrellas for hotel guest's only in there. Roof in one half of the children's playground was leaking during the rain. It wasn't what I expected for the price I paid.
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the feedback with the relevant departments of the hotel. Please believe that we sincerely listen to your comments for improvement. We will continuously improve various service facilities and create a more comfortable stay environment. Looking forward to your visit again!
Dear guest, thank you for choosing to stay in Shangri La Qinhuangdao. Thank you very much for taking your time to share your stay experience with us. Unfortunately, this stay did not meet your satisfaction.We have recorded and shared the fe… Show more
Reviewed: 22 June 2023 · Stayed in June 2023
Verified reviewRoom and beach were nice. Breakfast ok but not exceptional. Ser
Staff service level very ordinary compared to other similar level of international chains.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 14 April 2023 · Stayed in April 2023
Verified reviewfabulously located city hotel on the beach!
everything is great, nice bar in the lobby!
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 21 March 2023 · Stayed in March 2023
Verified reviewReviewed: 19 March 2023 · Stayed in March 2023
Verified reviewlocation
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thanks for choosing Shangri-La Qinhuangdao to spend such a memorable day with us! It is our honor to make your stay satisfied and enjoyable. We are glad that our warmming service and room set up, swimming pool and buffet dinner … Show more
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewMy experience at this hotel was amazing! The staff is highly professional, the food was delicious and the room was very spacious and clean! all the staff were on point. They were friendly and helpful, and most of them can speak English. One outstanding member of staff named ZARA ZHAO the front desk manager She greeted us upon arrival and made our stay comfortable and relaxing and helped me suggest some good places in the City to go.
Dear guest, thank you for staying at Shangri-La Qinhuangdao. We are glad that our warming service and fantastic view have made great impression during your stay. We do hope to welcome you again in the near future and having a better experience and hope to see you again very soon.
Dear guest, thank you for staying at Shangri-La Qinhuangdao. We are glad that our warming service and fantastic view have made great impression during your stay. We do hope to welcome you again in the near future and having a better experie… Show more
Reviewed: 23 January 2023 · Stayed in December 2022
Verified review