Reviews of QingMan Apartment Guangzhou Zhujiang New Town East Railway Station Branch

The room is dirty and full of dust. And I moved rooms several times during check-in.

The room was lovely. A spacious 2 floors loft with a panoramic view of the city. The stuff is very friendly and helpful. Special thanks for Jenny for all your attention and help during our accomodation.

Location was great had no problems finding a good meal nearby, Subway just down the road and PoPark shopping centre just minutes away. Staff were friendly and cheerful English not well spoken but got by OK

Really liked most about it

ZERO n NOTHING EVEN WORTH MENTIONING

This hotel is utterly crap and F;'vxg Up! NEVER TO STAY IN THIS HOTEL! IT IS A SCAM!!! POOR SERVICE AND TERRIBLE LOUSY MANAGER! The service is extremely lousy. The moment the staff opened the door. The mouldy old smell gushed out of the room! Zero safety towards guests' welfare. No floor mats. There was no anti slip matter in the shower area, and I almost slipped 3 times. The toilet is dark and poorly lit. Half the room lights were down. After feedback that what we see is not what we paid for. The manager makes ZERO apologise and gave all sorts of excuses instead of accepting the feedback positively! I am disappointed how booking.vom permits such hotel to be listed on the platform. It is either your team is sleeping on their job or has ZERO ethics and standard and credibility to your customers.! The best joke ever is that if 2 guests are staying in the same room, there is anneed of more than 45mins of intervals before the next person can take a hot bath. And even when I waited for more than an hour, I ended up showering in a cold water. I demand an explanation from booking.com for onboarding such a lousy hotel and service.

The location was very near to Guangzhou East High Speed Train station. Use Exit 3 to walk to the apartment It is also a near to bus interchange.

There were 2 providers, theirs was next to the Family Mart. When we first arrived around 9pm, we didn’t manage to get our booked room as the last guest was hospitalised and did not check out, we end up was given a downgraded room. This room condition was bad and very room down. When given our booked room on the next day, someone knocked our room around 12 midnight saying that we called the police but we didn’t. He wanted me to open the door but I refused. I texted the counter where they got someone to check that the man already left. When they sent their staff to repair the lock, we wasn’t informed and caught us by surprise.

wifi deplorable

Nothing

It was disgusting, Very dirty, smelled bad, no hot water to wash Don't be fooled by the real pictures, they are completely different.

Great location. Nearby big malls. Staff can't speak English but helpful.

Quite old and dusty. Coakroach traps in every corner in the room. Wi-fi was too slow.

The apartment was clean, the room had a washing machine but the best were the staff. From reception to cleaning staff to doorman. I hope to make this my go to stay when in Guangzhou.

Near the train station and shopping mall.

Too noisy, car honking non stop through the night.

very good location, right next to Guangzhou East railway and metro station. room was very big, clean and comfy. Staff was very nice and helpful.

nothing

Easy accessible

Bed too hard and room have a mouldy smell

Yes