location is far from Shanghai down town previous room bath has leak and room was not comfortable but we change it to new one

The hotel is good, clean. Breakfast were normal and good. I like the fresh juice instant from the fruits and cold coffee is available as well as hot coffee. Robot is nice facility Concierge staff was very helpful Very near to Global Harbor Mall (largest mall in Shanghai)

Stayed in August 2025

Nothing. One thing may need to mention, I did not feel so much connected with the service people.

I like the place.

Stayed in June 2025

The closed need water. According to müslim people. This is also for health.

To near metro station. Very clean and comfortable. The staff is very helpful.

Stayed in May 2025

Maybe should be little cheap price

Staff is very good. Breakfast is very good. Location is very good because to near the metro line 7

Stayed in May 2025

N/a

Our stay at the hotel was truly exceptional. From the moment we arrived, the staff provided warm, attentive service that made us feel genuinely welcome. The room was immaculate, spacious, and well-appointed, offering both comfort and style. Every detail—from the quality linens to the stunning city views—exceeded expectations. The hotel’s amenities, including the restaurant and wellness facilities, were top-notch. Breakfast was a daily highlight, featuring a wide variety of fresh and delicious options. The location was perfect—convenient for exploring key attractions while still offering a peaceful retreat from the city’s bustle.

Stayed in May 2025

Quite far from sightseeing, but metro infront make it easier .

Everything

Stayed in March 2025

Air Conditioner was noisy so i had to turn it off to sleep. It was still fine because the building is isolated quite well. Some staff members couldn't speak very little english but thats just normal in china i guess. You will need 20-30 minutes to get to the Bund by metro which was fine for me - i guess thats part of the reason why the price is so cheap compared to other hotels in Shanghai.

Price to Value ratio was extremely good. Clean bathroom with comfortable bathtub and seperate shower. The bed was large and i was able to sleep well. There is a calm fridge that doesn't make any noise. Extraordinary breakfast buffet, i highly recommend it!

Stayed in May 2025

The pillows were a little hard for our liking. We also stayed for 9 nights and the cleaner sometimes don’t dust off properly the room so we had to notify the reception

Our stay was comfortable and the staff was really friendly and spoke good English. For one night, the wifi was down and we told them. Next day, they offered us free breakfast to apologize for the inconvenience, which was a thoughtful gesture.

Stayed in May 2025

I think if you travel on a budget you should probably not book here. They hold nearly double the cost of the hotel room as a deposit and it took nearly 5 days after I left for the balance to be released.

Facility was very good and clean.

Stayed in April 2025

When you pay for 3 adults - you should get 3 equal beds included in price.

Location is very good - metro is very close. The staff is very nice and helpful

Stayed in April 2025

Staff advised our taxi driver to the wrong terminal causing some stress so please check and check what is communicated if you don't speak Mandarin. Otherwise, pleasant stay at the hotel.

Stayed in March 2025

The comfort stay. Service provided. Clean.

Nice hotel but far from some famous site.

Stayed in December 2024

A bit warm at night even though it’s summer. Aircon can’t switch to cool mode.

Near to subway and there’s a supermarket next to it

Stayed in December 2024

A bit far from some restaurants ...

Stafff i food, hotel is clean ans cheap

Stayed in January 2025

None

Mett is a friendly staff

Stayed in January 2025

The furnitures are kind of old . Location is very far from town

Was a pleasant stay, professional staff

Stayed in December 2024

Area not very good for tourist point of view. Not value for the money, pretty expensive as per location.

Staff helped me a lot upon late check inn. Comfy bed & pillows. Room layout.

Stayed in October 2024

None

It is quite close to the town; the design was modern, clean & nice

Stayed in October 2024

Location was extremely strategic near to the metro station. Very near to supermarket and eateries too. Opposite is just Hey Tea!

Stayed in October 2024

They make us fell so well we even felt the staff was some family members the details the friendliness the politeness the humility of the staff willing to learn , very professional ❤️❤️❤️

We meet some exceptional people’s professional a big thanks to the all staff including the General Manager she is great ❤️❤️❤️

Stayed in October 2024

The room is very clean and tidy. The air conditioner works well--extremely important in the hot, humid weather in Shanghai! The breakfast is also good enough.

Stayed in July 2024

Our room had a very unpleasant smell, we complained and their answered in the most professional way, changing the room and explaining it comes from the old ventilation system.

Great fully-serviced spa included in the room price. Big room. Amazing breakfast.

Stayed in June 2024

Very

Stayed in April 2024

very friendly staff

Stayed in April 2024