Reviews of Serveyou International Apartment - Free Airport Pickup & Free Canton Fair Shuttle Bus
Room 109, No. 1950 Kaichuang Avenue, Huangpu District, Huang Pu, 510700 Guangzhou, China

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Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewStaff was nice
Thanks for your recognition and look forward to your next stay with us.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was good. There was a selection of hot and cold options available as well as takeaway if needed. The apartment was cleaned daily, and towels were replaced. Staff were also very accommodating and helpful. They also provided free airport pick-up and shuttle to and from the canton fair.
There were no utensils to cook or eat with.
Thank you for your recognition. Each of our rooms is equipped with a kitchen. If you need more cooking tools and tableware, please contact the front desk. We will try our best to provide them. You are welcome to stay with us again.
Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewI like that the staff are helpful, kind. The rooms are clean, there is a kitchen and laundry area. Lots of shops around to get food.
Smell of smoking in the lobby area.
Thank you for your recognition of us. Each of our rooms is equipped with kitchen facilities such as a kitchen, refrigerator, induction cooker, and microwave oven. Each room also has a washing machine and a clothes drying rack, which are convenient for you to wash and dry your clothes. To ensure your comfortable accommodation experience, every guest room will be cleaned and the consumables will be replaced every day. We look forward to your next visit.
Thank you for your recognition of us. Each of our rooms is equipped with kitchen facilities such as a kitchen, refrigerator, induction cooker, and microwave oven. Each room also has a washing machine and a clothes drying rack, which are con… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewEverything 😍
Distance
Thanks for your recognition and warmly welcome you and your family's next visit. Wish you all the best.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewNice place entirely, very friendly staff members; but the breakfast was just the same.Also,the distance to the city centre.
Distance to the city centre
Thank you for your recognition of our staff. We provide free pick-up service at Baiyun Airport and free shuttle buses for round trips to and from the Canton Fair. During this Canton Fair, as a large number of foreign guests are staying with us, we have learned about the eating habits of guests from various countries and selected foods that most guests can accept, such as bread, cheese, bacon, oats, fried rice, salad, eggs, corn, French fries, chicken nuggets, sausages, coffee, milk, juice, cola, and other foods. We also greatly appreciate your suggestions, and we will make even greater efforts to offer more breakfast options next time. Thank you for your recognition of our staff. We provide free pick-up service at Baiyun Airport and free shuttle buses for round trips to and from the Canton Fair. During this Canton Fair, as a large number of foreign guests are staying with us, we have learned about the eating habits of guests from various countries and selected foods that most guests can accept, such as bread, cheese, bacon, oats, fried rice, salad, eggs, corn, French fries, chicken nuggets, sausages, coffee, milk, juice, cola, and other foods. We also greatly appreciate your suggestions, and we will make even greater efforts to offer more breakfast options next time.
Thank you for your recognition of our staff. We provide free pick-up service at Baiyun Airport and free shuttle buses for round trips to and from the Canton Fair. During this Canton Fair, as a large number of foreign guests are staying with… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, good room service, good location, airport and fair suttle service. Great value.
We provide free pick-up service from Baiyun Airport and free round-trip shuttle buses to the Canton Fair. It takes only a 4-5 minute walk to reach the subway station, from which you can easily travel to every scenic spot and shopping venue in Guangzhou by metro. During your stay, we also felt your warmth and friendliness. Looking forward to seeing you again at the next Canton Fair.
We provide free pick-up service from Baiyun Airport and free round-trip shuttle buses to the Canton Fair. It takes only a 4-5 minute walk to reach the subway station, from which you can easily travel to every scenic spot and shopping venue … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewLa réception
Everything was good
Thank you for your recognition. We are very glad that you had a pleasant time here. We look forward to seeing you again at the next Canton Fair.
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewThe property is very well located, not in the center, but still conveniently close. A taxi ride to Canton Tower takes just 40 minutes, which is quite reasonable. The staff were truly exceptional, the best I’ve ever encountered. They were incredibly helpful throughout my entire stay, assisting me with everything I needed. They provided great tips on where to visit, how to order food, and how to use applications like WeChat, which made my experience so much smoother. Overall, their friendliness and willingness to help truly made my stay unforgettable. As for the property itself, it’s fantastic! The views are stunning, and the space is incredibly comfortable, stylish, and inviting. I absolutely loved it. Everything was spotlessly clean and well-maintained,truly perfect.
One minor inconvenience is that the reception is located outside the property building, which isn’t ideal, but it’s manageable.
Thank you for your recognition. Our hotel has always focused on receiving foreign guests. We understand the inconvenience that foreign guests may encounter when they arrive in Guangzhou, and within our capabilities, we hope to provide you with assistance. So from the moment you arrive at the airport, we provide free airport pick-up service. The driver will hold a pick-up sign with your name written on it and wait for you at the exit to pick you up. We have also made a booklet about major attractions, wholesale markets, shopping malls, hospitals and other information in Guangzhou for your reference. We hope you have a pleasant journey in Guangzhou
Thank you for your recognition. Our hotel has always focused on receiving foreign guests. We understand the inconvenience that foreign guests may encounter when they arrive in Guangzhou, and within our capabilities, we hope to provide you w… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewThe staff and drivers hospitality was superb, often going out of their way to ensure our stay was comfortable. Location is not the nearest to city but is within a nice estate with good food and a big supermarket nearby. If you engage their driver service (rate is a bit higher but it give you a lot of ease in a new environment), possibility of disappointment is low.
some network and water heater issue which were quickly resolved by the staff.
Thanks for your recognizition. Vehicle service is one of our most popular features. We can provide 5-seater sedans, 7-seater business vehicles, and minibus vehicle services. Among them, our airport pick-up service and Canton Fair shuttle service are free, and guests can use them for free. We hope to make your journey more convenient
Thanks for your recognizition. Vehicle service is one of our most popular features. We can provide 5-seater sedans, 7-seater business vehicles, and minibus vehicle services. Among them, our airport pick-up service and Canton Fair shuttle s… Show more
Reviewed: 9 December 2024 · Stayed in October 2024
Verified reviewLarge Appartments near train and bus stations, Also free Shuttle available for to and fro Canton fair as well as Airport pick up. The friendly staffs are always there to assist. Rooms include flat-screen TVs, freige, washing machine, coffeemaker, with free wifi and daily cleaning service For those interested in shopping it's a 45-minutes drive to shopping paradise with lots of malls
【Free Baiyun Airport Pickup and Canton Fair Shuttle Service】Thank you for your recognition of us. We always remember your smile, your fondness for our coffee, and your praise for Jinbao Shopping Mall, which you called the ultimate shopping paradise. We look forward to welcoming you again on your next visit.
【Free Baiyun Airport Pickup and Canton Fair Shuttle Service】Thank you for your recognition of us. We always remember your smile, your fondness for our coffee, and your praise for Jinbao Shopping Mall, which you called the ultimate shopping … Show more
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewConvenient that the hotel arrange pick up and food easily available.
The room have strong cigarette smell and not clean properly. Check the AC, I even clean the dust on the discharge vane.
Thank you for recognizing our airport pick-up service and breakfast. During your stay, you often praised our attentive service. Thank you very much. Thank you very much for your suggestion. We attach great importance to hygiene issues, and any mistakes made during this period are really unacceptable. We will continue to work hard to do better
Thank you for recognizing our airport pick-up service and breakfast. During your stay, you often praised our attentive service. Thank you very much. Thank you very much for your suggestion. We attach great importance to hygiene issues, and … Show more
Reviewed: 23 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewPlace was very clean and had everything needed. Hotel had a shuttle every morning to the fair and picked up at afternoon. All good
Thank you for your recognition. We offer free airport pick-up at Baiyun Airport and free shuttle bus service to and from the Canton Fair. I'm very glad you had a pleasant time here. Looking forward to your next visit
Reviewed: 1 October 2024 · Stayed in October 2024
Verified reviewThe complimentary airport pick-up and the free bus to some destinations are cool. The staff, though not good in English, manages to communicate through phone translation services. They are helpful and kind. Bottled water is provided daily; should you need more, you can ask. The washing machine in the apartment is useful; you get to have clean clothes every day. It has many restaurants nearby. There's a local convenience store nearby and many restaurants and fast-food shops. KFC, Starbucks, McDonalds, Pizza Hut, a mall, and a park with a children's playground are also very nearby. Xiangxue Metro (subway) station (Line 6) is about 5~8 minutes' walk.
Breakfast needs improvement. It's very basic—very few selections.
We offer free airport pick-up at Baiyun Airport and free shuttle bus service to the Canton Fair. Each room is equipped with household appliances such as washing machines, refrigerators, microwaves, induction cookers, etc., making your living more convenient. We are located in a shopping mall, with restaurants, supermarkets, coffee shops, banks, and subway stations downstairs, which is very convenient. Thank you for your suggestion on our breakfast. Our breakfast options are not as diverse as those in five-star hotels, but they are made by our staff every day. We will also strive to increase the variety of breakfast options suitable for foreign guests
We offer free airport pick-up at Baiyun Airport and free shuttle bus service to the Canton Fair. Each room is equipped with household appliances such as washing machines, refrigerators, microwaves, induction cookers, etc., making your livin… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewI loved that the hotel arranged for me to be picked up from the airport and the driver and the hotel staff were very friendly and professional. The apartments was beautifu. The internet was great, high speed compared to other places I stayed in Guangzhou
The card machine was refusing to accept Visa card payment at the hotel. Had to go and withdraw cash
Thank you for your recognition. We offer free airport pick-up at Baiyun Airport and hope that you can start your journey smoothly as soon as you arrive in Guangzhou. Under normal circumstances, our POS machine can swipe almost all foreign credit cards such as VISA/MASTER. Occasionally, the system may malfunction, causing inconvenience to you. We deeply apologize for any inconvenience caused. Fortunately, there is a bank behind our front desk, so it was processed quickly. We have independent broadband accounts in each room, so the internet speed is relatively fast. Thank you again for your recognition.
Thank you for your recognition. We offer free airport pick-up at Baiyun Airport and hope that you can start your journey smoothly as soon as you arrive in Guangzhou. Under normal circumstances, our POS machine can swipe almost all foreign c… Show more
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewThe staff were very helpful and friendly, The view of the building was amazing,
Nothing
Thank you for your recognition. Every guest who comes from abroad may be unfamiliar with this place, and we understand that. Therefore, we will do our best to provide you with the help you need. We hope your journey will be smoother
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewThe staff is awesome,dealing with serveyou staff was excellent,they are so compassionate as I booked wrongly my flight ,they waive off my first night stay..thanks u so so much..we arrive early morning at 2am,d driver ever ready there to fetch us... appreciate it a lot
Only location a bit far from central around 20-30 min and breakfast too early 0630-0830.
Thank you for recognizing our service staff and airport pick-up service. If you are unable to wake up early for breakfast, you can contact the front desk in advance to package and deliver it to your room