Reviews of Xiamen Gulangyu Heitan Hotel
No. 23-25 Guxin Road, Gulangyu, Gulangyu, 361000 Xiamen, China

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Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe friendliest host we had on all our trip to China. Fantastic location, beautiful architecture and a wonderful terrace to relax. Good sanitary facilities. Very helpful staff. Our stay was spontaneously extended without any problem.
Nothing.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe location on Gulangyu island is superb. It is a characterful and well-renovated heritage building with a lovely garden. The owner and staff went out of their way to make our stay a memorable one.
Nothing.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewEverything exceeds my expectation!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewI had a wonderful stay in this cozy and clean accommodation. The staff were exceptionally friendly and made me feel very welcome.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewOn the island
Ridiculously high price. This is much, much higher price than the similar hotels around. I should cancel my booking and book a hotel myself on the island. I feel I had been taken advantage by this hotel and booking.com.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewlocation is superior
Wifi connection is not stable in the evening.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewThe hotel is situated on a gorgeous island just a short boat ride from Xiamen. We were given a fantastic room that far exceeded our expectations and really made our stay on Guyangyu special. The reception staff took care to meet us from the boat and communicated via WeChat very well, they even recommended an excellent restaurant. We will return.
Nothing.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewThat they looked after us on arrival and showed us a few of the streets in the neighbourhood. The hotel was clean and staff friendly
When we were finished, the staff was not going to help us back to the ferry. and we're not calling for someone who would do that.
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewit looks very comfortable, relaxing and the front view of the hotel looks nice. it had a nice, good and simple breakfast and suits us very well
there were quite a bit of mosquitoes in the bedroom. you could benefit from putting a insect screen by the windows to prevent this
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile often!
Thank you for your love and affection for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ebony hotel will always stand on the island, waiting for your arrival! See you or see you! I wish: smile … Show more
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewExcellent
N/A
Reviewed: 21 April 2024 · Stayed in March 2024
Verified reviewEverything about our stay at this wonderful hotel was perfect! Great and helpful and friendly staff, beautiful room with a nice garden. We stayed for 10 days at this hotel on the lovely Gulangyu Island and would love to come back to Gulangyu Heitan Hotel! We would like to say thank you from our hearts for this stay! Best wishes from Claus and Benthe, from Norway and Denmark
Reviewed: 28 March 2024 · Stayed in February 2024
Verified reviewReviewed: 26 March 2024 · Stayed in March 2024
Verified reviewVery kindly staff who indicate the best restaurants, spend as long as needed at your service. Centrally located.
No complaint. Careful, no credit cards.
Reviewed: 16 March 2024 · Stayed in March 2024
Verified reviewExcellent location
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewVery clean, comfortable, near business centre , near jetty , very friendly and helpful staff ! Everything is superb!
Nil
Reviewed: 13 February 2024 · Stayed in January 2024
Verified reviewReviewed: 15 January 2024 · Stayed in January 2024
Verified reviewReviewed: 30 December 2023 · Stayed in December 2023
Verified reviewFriendly staff, and the way things are organised which makes you feel comfortable. Great location.
Nil
Reviewed: 16 November 2023 · Stayed in November 2023
Verified reviewFirst, I need to mention that they recently (like as of a week ago from what the receptionist said) got approved to host foreign passport holder patrons and booking.com hasn’t updated this yet. Our whole group was American and we were able to stay here just fine. Just make sure you can either pay in cash or wechat. We paid in cash so I can’t confirm if Alipay works here, ask about that. Just make sure you have the right amount since oftentimes people don’t have change. The property is in a great location near the top of the hill so you get a nice breeze. The service was friendly and good and the breakfast, which is not included but is very cheap about $2 USD, is great. We also got one free upgrade since they had availability.
There are no screens to the windows so you need to accept that with air flow you may get a mosquito or two. That said it didn’t seem that bad. The sheets and bathroom were all very clean but the rooms definitely seem a bit more run down than in the photos, decor wise. However I’d still recommend this place, since so few of the places on Gulangyu accept foreign tourists.
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 29 May 2023 · Stayed in May 2023
Verified reviewgreat location and friendly staff
I picked a room facing the street but the window blind cannot prevent the sunshine from waking me up very early in the morning …
Reviewed: 24 May 2023 · Stayed in May 2023
Verified reviewgreat location! the staffs are very friendly and helpful, they offered us many options on restaurants and saved us a plenty of time. the hotel itself has a long history, love the garden, great place to have your coffee while watching the cats. overall, it’s a great stay!
nothing