Reviews of Wyndham Grand Plaza Royale Yuzhou Xiamen Wuyuan Bay
No.882 Zhongzhai Road, Huli District, Huli, 361015 Xiamen, China
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNice
Nice
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice
Nothing
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewBig and comfortable room, with very nice view. I usually go to this hotel when I am in Xiamen.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast and dinner buffet. Nice rooms with a beautiful view
Japanese restaurant and mall currently closed. Lobby bar had very limited drinks options. Lacking atmosphere
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewhotel is lovely but a bit far fr center city. Staff were excellent n eager to help.
a bit far fr center city. Not many restaurants nearby.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe staff is fantastic. The amenities that they provide for free in the room are world Class, the view of the you South China Sea are beautiful!
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThat the credit card used to book could not be charged for the stay, I travel for work and my hotel bookings are done using a company credit card, I do not travel with this card and had to use my own credit card to pay for the booking. I also stayed in Suzhou at the Marriot Hotel and they had no problem charging the booking to the credit card used to make the booking. This is also the case in Europe where I also travel to often.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLuxury hotel for a worthy price
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClean, luxurious feel, variety of foods
Location is too far from food streets, if you don't have meituan app registered before your stay, it's hard to get supper. Hotel dinners or meals are too expensive.
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewComfortable room.
Not sure why they have to leave the window opened by default. First day, drinking water were provided but second nothing was provided. The coffee cup wasn't cleaned after we used it. No coffee refilled for the following day.
Dear guest, first of all, thank you very much for choosing Wyndham Grand Plaza Xiamen Yuzhou. We are sorry that our service did not meet your satisfaction. Your valuable feedback is very important to us. The hotel will actively take measures to improve its services and create a better and unforgettable stay experience for guests. We look forward to you choosing to stay at the Wyndham Grand Xiamen Yuzhou again and sharing more of your stay experience with us. We extend our sincerest greetings to you!
Dear guest, first of all, thank you very much for choosing Wyndham Grand Plaza Xiamen Yuzhou. We are sorry that our service did not meet your satisfaction. Your valuable feedback is very important to us. The hotel will actively take measur… Show more
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewI like it the lounge service
Dear Guest, we are delighted that you have chosen to stay with us. Thank you very much for sharing your experience and leaving your review. It makes us very pleased to hear that you had an excellent stay with us. Your compliments about our service and location are highly appreciated and your recommendations mean a lot to us. We wish to have the opportunity to welcome you back again soon.
Dear Guest, we are delighted that you have chosen to stay with us. Thank you very much for sharing your experience and leaving your review. It makes us very pleased to hear that you had an excellent stay with us. Your compliments about our … Show more
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewBreakfast
I ordered a ocean view room and it happened to face east. The morning sun makes the room is really hot and the A/C just can’t handle it. The room temperature was 29 cel degree in the morning and couldn’t reach the temp we set (24 degree). So overall the room temperature is just too warm for us. We complained to the staff but not much they can do.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we are taking your comment with extreme concern, and we have shared your observations with our management team to undertake necessary corrective improvement. We do hope to have the opportunity to welcome you back again.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we … Show more
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewIts a very huge and beautiful hotel
The hotel runs on central air con, so during this season the weather is cold outside and they have turn the air con to a higher temperature which was what they explained. So my room was rather hot in the middle of the night. I have to call for assistance in the middle of night and they gave me an air cooler the cool down the room.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we are taking your comment with extreme concern, and we have shared your observations with our management team to undertake necessary corrective improvement. We do hope to have the opportunity to welcome you back again.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we … Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewThe room was amazing, huge with additional toiletries such as bath salt and a loofah provided. The bed was facing the view which made waking up in the morning so much better
Not a single staff spoke English, even when I tried to order room service, they had to send someone up with the menu and he did not know what the soup of the day was. The television in my room was broken. Maintenance came to fix but it went down again shortly after. When I arrived, there was no concierge to help me with my bag up to the room.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we are taking your comment with extreme concern, and we have shared your observations with our management team to undertake necessary corrective improvement. We do hope to have the opportunity to welcome you back again.
Dear Guest, thank you for choosing Wyndham Grand Plaza Royale Yuzhou Xiamen on your recent stay and taking the time to share your feedback with us here. We are disappointed to learn that we failed to meet your expectations. Rest assured we … Show more
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewBeautiful hotel with nice views and a great swimming pool. Awesome breakfast buffet with lots of options. Staff overall friendly.
We were surprised to be offered a room with just a king bed for our family of four. No access to pool without swimming staff. Most staff speak very little English.
Dear guest, thank you very much for choosing our hotel and sharing your accommodation experience with us. We are delighted to hear that you are satisfied with the hotel's facilities, swimming pool, and breakfast options. Your recognition is very important to us. We deeply apologize for the room bed issue you mentioned. If you require an extra bed, please contact the hotel front desk. Regarding the absence of staff at the swimming pool, we understand that it is crucial for the safety and experience of our guests. We will reassess our pool service arrangements to ensure that there are sufficient staff present during opening hours to ensure the safety of our guests. We deeply apologize for the language communication issue. We will take measures to improve this as soon as possible, such as providing translation services or training employees to learn some basic English communication skills. At the same time, we will also consider placing multilingual guides in the guest rooms to better serve guests from different countries. We greatly appreciate your feedback and promise to use it to improve our services. If you have any other questions or suggestions during your stay, we welcome you to raise them at any time. Thank you again for your understanding and support.
Dear guest, thank you very much for choosing our hotel and sharing your accommodation experience with us. We are delighted to hear that you are satisfied with the hotel's facilities, swimming pool, and breakfast options. Your recognitio… Show more