Reviews of Modena by Fraser Putuo Shanghai
No. 1, Lane 58, Tongchuan Road, Putuo, 200333 Shanghai, China

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe had a great stay at Modena by Fraser! The hotel is very comfortable, with good air conditioning and an excellent breakfast. The location is fantastic — there are shops and restaurants right on the ground floor and all around the area. One of the highlights was having the best tea shop just across the street — a real treat! Overall, everything was convenient, clean, and enjoyable. Highly recommended!
Dear Adela, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Adela, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Be… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewHelpful and nice staff. Super clean rooms and delicious, varied breakfasts. Close to the subway and tourist attractions.
Dear Magdalena, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Magdalena, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location, just about 5mins walk to subway station.
Dear Raziq, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Raziq, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Be… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery close to the metro, excellent facilities and breakfast
Dear Giulia, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Giulia, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. B… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewVery very good location. Exit 5 of Langao Metro station (Line 7) is the closet exit to the hotel, just walk past the Renaissance Shanghai Putuo Hotel and you are there, it is only 1-2 min walk. There are a lot of eating places at the shopping mall connecting to the subway station.
The laundry service is a bit pricy. For washing, 40RMB, for drying, another 40RMB.
Dear Yangqing, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Yangqing, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again.… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBig rooms and frequent cleaning. Prompt resolution of any discomfort (ie. Leakage of the bathroom's sink). Water bottles offered daily by the hotel.
Please take into consideration that the wi-fi - in the whole Country - doesn't work for non chinese devices
Dear Elisabetta, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Elisabetta, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon agai… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe location is perfect, 5 minutes from a metro stop, cafes and convenience stores just around the corner. Clean, spacious rooms, the breakfast was just amazing with different dishes being prepared every day, hats off for that. The staff were friendly and extremely helpful with everything we needed for our stay with our children.
Dear Urska, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Urska, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified review2-minute walk to the metro station. A small halal restaurant right behind the hotel and a convenience store and supermarket across the street
My fifth stay here at this hotel but this time the staff at the reception was less than helpful.
Dear Mauvra Bukht, Thank you for having taken the time to share your feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We certainly hope to improve in the area you have highlighted. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Mauvra Bukht, Thank you for having taken the time to share your feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We certainly hope to improve in the are… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location is just perfect, entrance to Metro line 7 is only 50m from the lobby. There's a huge food-court down at the metro station and a Family Market convenient store just around the corner. Breakfast was delicious and with a variety of options. Beds are comfortable for two people, rooms fully equipped and there's a small gym on the 2nd floor. And the staff are very helpful!
Nothing important to mention, really.
Dear Maciej1976, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Maciej1976, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat Location, Decent Hotel, Excellent Amenities While the hotel itself is fairly standard and nothing particularly special, the location is outstanding. It’s conveniently situated near a metro station, and the walkway leading to it is lined with a variety of restaurants; we had plenty of dining options every day. There’s also a HEMA grocery store nearby, which was a huge plus. The location offers a more suburban feel, giving you a glimpse into everyday life in Shanghai, away from the hustle and bustle of the Bund and downtown. Each evening, locals would gather on the streets for karaoke, creating a surreal and memorable atmosphere. The people were warm, incredibly friendly, and always willing to help. In terms of facilities, the hotel was well-equipped. Our room included a kitchen, which made it easy to prepare quick meals. On the second floor, there’s a self-service laundry for just 25 RMB for wash or dry, with detergent provided. This was incredibly useful during our stay and a real highlight of the property
Mixed Experience – Important Considerations Before Booking Internet: If you rely on a VPN for work, be aware that it may not function here. I’ve stayed at other hotels in China where my VPN "for work" worked without issue, but at this property, it didn’t work at all. Communication with staff was difficult, and I was eventually informed that VPNs are simply not supported. Room Features: The room included a balcony, which was one of the reasons I chose this property. However, it was locked due to safety/security reasons, making it unusable. It’s worth noting that you may be paying for an amenity you can’t actually use. The bathroom has a sliding door that doesn’t fully close or lock, which may be inconvenient, especially if you’re traveling with children, as there’s little privacy. Payment Issues: This was the most frustrating part of the stay. A charge appeared on my card before arrival, yet both Booking.com and the hotel denied making it. With no one taking responsibility, I had to block my card mid-trip and switch to a backup to avoid being double-charged. Booking.com blames the hotel, and the hotel blames Booking.com. Meanwhile, I’ve paid using a different card and am still waiting for a resolution.
Dear dimithrak, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We certainly hope to improve in the area you have highlighted. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear dimithrak, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We certainly hope to improve in t… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewExcellent location, very close to the train station Langao Road(3-4minute walking),near to Family Mart, restaurants and supermarkets. Room was good size for a family of 4. Staff were friendly.
Nothing
Dear pablo, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear pablo, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel and staff. We look forward to hopefully welcome you back soon… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom is well equipped (e.g. kitchen tools), service is fast, cleaning is done everyday without prompt, train station is near, quiet neighborhood
not a deal-breaker but the bathroom can be seen from the loft :D but if you're travelling with friends/family, should be fine; we just noticed that you can hear when someone is stepping on the stairs from the next room but manageable noise
Dear Maureen Antoinette, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Maureen Antoinette, Thank you for having taken the time to share your positive feedback about your recent stay at Modena on Booking.com. Thank you for your kind words regarding our hotel. We look forward to hopefully welcome you back s… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe staffs are all terrible. Hospitality is a joke or is it Chinese attitude?
The staffs are all terrible. Hospitality is a joke or is it Chinese attitude?
Dear Viet, Thank you for having taken the time to share your feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We look forward to hopefully welcome you back soon again. Best regards, Jack Dong Operations Manager
Dear Viet, Thank you for having taken the time to share your feedback about your recent stay at Modena on Booking.com. And we extend our apologies to you for that we fell short of expectation. We look forward to hopefully welcome you back s… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified review