Reviews of Shangri-La Wenzhou
No.1 Xiangyuan Road, Lucheng District, 325000 Wenzhou, China

Loading
Guests also reviewed these properties:
Moscow, Russia
Lima, Peru
Yuma, United States
Rome, Italy
Margencel, France
Great Massingham, United Kingdom
Cannes, France
Bucharest, Romania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWelcome fruit
Not good enough
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewNice pool
Rooms are dated and in need of renovation. Breakfast options were limited and not everything was fresh (some of the bread and sandwiches did not taste fresh).
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewHi floor room with excellent view of river. Staff was really very cooperative..
Very lonely place & nothing nearby late afternoon. Breakfast was not up to standard of . such hotel. Money paid for breakfast was not value for the money
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewGreat facilities and view is perfect. Breakfast is extensive albeit very busy at any time of the morning and probably a little expensive but no complaints
Location is in the heart of Wenzhou alongside the river but stores aren’t really in this area so you need a cab or decent walk to find them. A coffee shop is 10 mins walk away
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewStaff was very helpful, breakfast was also good. Room comfort was also according to expectations.
Very isolated place, nothing nearby. For any type of needs you have to take the taxi. Breakfast needs improvement for foreigners.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewIt was close to the far that we were attended
We are vegan. They didn’t have vegan obtains at all.
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe room was spacious and the staff was very helpful and friendly
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 June 2024 · Stayed in April 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewThis is an excellent and honest 5* hotel, make sure you book a river view room - every night there’s a stunning light show right on the other river bank and you’ll be able to see it from your bed. Spacious and clean rooms, helpful staff, good choice of breakfast options. Location is very convenient.
Spa is horribly overpriced even after a discount)
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 18 February 2024 · Stayed in February 2024
Verified reviewAttentive staff.
Reviewed: 17 February 2024 · Stayed in January 2024
Verified reviewReviewed: 7 February 2024 · Stayed in December 2023
Verified reviewReviewed: 14 October 2023 · Stayed in October 2023
Verified reviewNeeds a better bar
Thank you for your sharing your experience at our Hotel. My team and I are looking forward to your next visit in the very near future.
Reviewed: 30 September 2023 · Stayed in July 2023
Verified reviewReviewed: 29 September 2023 · Stayed in September 2023
Verified reviewClean and very Will presentes
Nothing much to dislike
Thank you for your sharing your experience at our Hotel. My team and I are looking forward to your next visit in the very near future.
Reviewed: 2 September 2023 · Stayed in August 2023
Verified reviewExcellent location with super helpful staff. Amazing views.
Thank you for taking the time to share with us your feedback. We are glad to learn that you have had an enjoyable stay with us. My team and I are looking forward to your next visit in the very near future.