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Reviews of Shangri-La Xiamen

No.168 Taidong Road, Guanyinshan International Business Centre, Siming District, Siming, 361008 Xiamen, China

#19 of 100 hotels in Xiamen

Guests' Choice

Review score

Based on 39 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 18 June 2025

    10
    5 star hotel - great for foreigners with no mandarin skills.
    • Business trip
    • Solo traveller
    • Deluxe Sea View Twin Room
    • Stayed 1 night

    Nothing

    Value for money, so cheap and is a 5 star hotel. Rooms were spacious and breakfast was amazing. Heaps of healthy options. Staff were incredibly helpful and they tried their best to speak English for me (since I could not speak Mandarin).

    Stayed in May 2025

  • Reviewed: 20 May 2025

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 1 night

    too remoted fm the market / shops

    Stayed in May 2025

  • Reviewed: 19 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View King Room
    • Stayed 3 nights

    No complaints.

    My booking included the access to the Club Lounge, which was very comfortable and made my stay very enjoying. Ladies in the Lounge - Susan Qian and her colleagues were excellent and very hospitable. Very good team there!!! Also would like to thank the receiption team, especially - Mr. Wade Xie. He was so much helpful and very professional. Other than being overcrowded at some locations due to DIOR big conference, there is nothing to complain about. Everything was good. Thanks.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Carrie made the arrangements for the room.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    非常好,感受到家的感觉
    • Business trip
    • Solo traveller
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 1 night
    • Submitted via mobile

    e Xiamen Shangri-La Hotel truly excels in every aspect. As soon as you enter the lobby, you are greeted by staff members who are all smiling and full of enthusiasm. There are attentive concierges to help carry your luggage, and the check-in process is smooth and efficient, with staff taking the time to confirm your preferences. Manager Carrie is extremely warm and proactive, introducing the hotel's facilities and amenities to me. The lobby manager, Ryan, also solved many problems for me and recommended nearby entertainment options and local delicacies and specialties,Let me feel the sense of home.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Great comfortable clean hotel with excellent staff.
    • Business trip
    • Solo traveller
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 6 nights

    Nothing.

    The hotel is very clean and comfortable with nice sea views. The food was great. Large very modern gym. The rooms very well maintained and clean. The staff were excellent particularly the concierge service. As a female travelling for business I was very well looked after by Zoey and the team. I will be back

    Stayed in March 2025

  • Reviewed: 19 February 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 1 night
    • Submitted via mobile

    NA

    Yamy Zhang was very helpful. All the staffs are friendly Wide spread of buffet

    Stayed in February 2025

  • Reviewed: 29 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Sea View King Room
    • Stayed 4 nights
    • Submitted via mobile

    Great facility and excellent service

    Stayed in December 2024

  • Reviewed: 4 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View King Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from tourist spots but ok for conference and meetings

    Location near beach and meetings .

    Stayed in October 2024

  • Reviewed: 23 November 2024

    10
    Modern clean comfortable hotel
    • Leisure trip
    • People with friends
    • Deluxe Sea View King Room
    • Stayed 2 nights
    • Submitted via mobile

    Construction between hotel and beach made beach access difficult

    Clean we’ll run fairly new hotel, nice breakfast and lounge

    Stayed in November 2024

  • Reviewed: 20 November 2024

    10
    Very nice 5 star hotel
    • Leisure trip
    • People with friends
    • Deluxe Sea View King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of construction between hotel and beach made it difficult to walk to beach, not really hotels fault

    Great service in a very nice hotel. After 3 weeks traveling around China this was the best most hospitable place we stayed.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Sea View King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nil.

    Spacious and clean room. Very good breakfast.

    Stayed in November 2024

  • Reviewed: 3 January 2024

    9.0
    Overall a great experience!
    • Leisure trip
    • Family with young children
    • Deluxe Sea View King Room
    • Stayed 4 nights
    • Submitted via mobile

    The building and the rooms look new. The lobby looks grand and amazing! The rooms are clean and looks relatively new. The cleaning aunty by the name of 陈春梅 was extremely warm, friendly and helpful. The breakfast was nice and with decent amount of selection. And the kids club was spacious enough and fun to play in. The hotel location was very near the beach if you like the sea, but it is not very near any eateries, though a 5-min taxi can bring to some shopping malls nearby. Overall a great experience!

    Stayed in December 2023

  • Reviewed: 26 November 2023

    9.0
    Great rooms!
    • Business trip
    • Group
    • Deluxe Sea View Twin Room
    • Stayed 5 nights

    Very comfortable rooms. Helpful staff despite the language barrier. Decent food too, including vegetarian options.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Comfortable
    • Business trip
    • Family with young children
    • Deluxe Sea View Twin Room
    • Stayed 2 nights

    It would be much better if the staff could communicate in English. It was difficult to communicate here even for easy questions like - "How do I get to the nearest Starbucks?"

    The breakfast was okay. Not much choice for a Muslim like me. But we enjoyed the Miso Soup and Cold Noodle. It was really nice. The hotel allowed me to extend check-out time to 3 pm which was really helpful as our flight was at 730pm.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    8.0
    Beautiful hotel, lovely breakfast, great gym, challenging communication
    • Business trip
    • Group
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 4 nights

    The service was a little slow, the communication with staff often difficult. The food and wine choices in the lounge were limited.

    Breakfast was amazing, looked forward to it every day. The gym was next level and the lounge bar nice. The rooms were fabulous.

    Stayed in May 2023

  • Reviewed: 5 April 2023

    10
    The staff may the stay exceptional, especialy Zoey Lu. This person made you feel extreemley special
    • Business trip
    • Solo traveller
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 3 nights

    Traveling for work and needing a great place to stay which was relaxing and super friendly with care. As so typical with the Shangri La group they exceed in support. The further away from home I will always try to stay at a Shangri La Hotel

    Stayed in April 2023

  • Reviewed: 18 August 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe King Room(Free upgrade to Deluxe Sea View King Room )
    • Stayed 2 nights
    • Submitted via mobile

    The laundry service

    The room and Gym

    Stayed in July 2024

  • Reviewed: 3 July 2023

    7.0
    Lovely hotel in a place I had not visited before. Wifi needs improving but good facilities and food
    • Business trip
    • Group
    • Deluxe Sea View Twin Room
    • Stayed 3 nights

    The wifi was terrible. The availability of wine in the lobby bar scarce as was the limited food offering in the lobby. It was a little difficult to communicate to staff in English, but we made the best of it. Challenging was that you could see one of the staff at work, sweating, definitely not well.

    Breakfast was fantastic, I recommend booking it at the same time as your room. The gym equipment was also fantastic, as were the changerooms. The lobby area and rooms were lovely.

    Stayed in May 2023

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Horizon Sea View Room(Including Horizon Club Lounge benefits: breakfast + cocktail service with a selection of canapes between 5:30 pm to 7:30pm + coffee, tea and soft drinks throughout the day)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 3 September 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Sea View Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Horizon Sea View Room(Including Horizon Club Lounge benefits: breakfast + cocktail service with a selection of canapes between 5:30 pm to 7:30pm + coffee, tea and soft drinks throughout the day)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Horizon Sea View Room(Including Horizon Club Lounge benefits: breakfast + cocktail service with a selection of canapes between 5:30 pm to 7:30pm + coffee, tea and soft drinks throughout the day)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    We enjoy our stay for 2 nights at Shangrila , worth the money with good environment , excellent service , especially Ms
    • Leisure trip
    • Family with young children
    • Horizon Sea View Room(Including Horizon Club Lounge benefits: breakfast + cocktail service with a selection of canapes between 5:30 pm to 7:30pm + coffee, tea and soft drinks throughout the day)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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