Reviews of Hyatt Place Shenzhen Airport
3 / F, Gate 14, Terminal 3, Shenzhen Bao'an International Airport, Shenzhen, China, 518128, 518128 Bao'an, China
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLocated inside airport
None
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSpacious nice facility and right opposite the airport
Thank you for sharing your positive experience at Hyatt Place Shenzhen Airport. We're delighted to hear that you found our facilities spacious and enjoyed the convenient location right opposite the airport. Providing a comfortable and accessible stay is very important to us, and your feedback encourages us to keep up the good work. We look forward to welcoming you back on your next visit!
Thank you for sharing your positive experience at Hyatt Place Shenzhen Airport. We're delighted to hear that you found our facilities spacious and enjoyed the convenient location right opposite the airport. Providing a comfortable and a… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewSuitable for transit flights and access from Gate No. 14
Dear Guest, Thank you for choosing Hyatt Place Shenzhen Airport and for sharing your feedback. We're delighted to hear that our location near Gate No. 14 made your transit experience convenient. We strive to provide a comfortable and accessible stay for travelers like you passing through the airport. We hope to welcome you again on your next trip and make your stay even more enjoyable. Safe travels!
Dear Guest, Thank you for choosing Hyatt Place Shenzhen Airport and for sharing your feedback. We're delighted to hear that our location near Gate No. 14 made your transit experience convenient. We strive to provide a comfortable and ac… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat for an overnight between flights
Staff need to improve English skills. Very difficult to understand.
Dear Guest, Thank you for choosing Hyatt Place Shenzhen Airport for your overnight stay between flights. We're glad to hear that our hotel suited your needs during your transit. We appreciate your feedback regarding our staff's English skills. We understand how important clear communication is, especially for international travelers, and we apologize for any difficulty you experienced. Please be assured that we are actively working on language training to enhance our team's ability to assist guests more effectively. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Safe travels!
Dear Guest, Thank you for choosing Hyatt Place Shenzhen Airport for your overnight stay between flights. We're glad to hear that our hotel suited your needs during your transit. We appreciate your feedback regarding our staff's Engl… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified review3min walk from the terminal in my inbound terminal
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewPerefect for long connection flights. No need to leave the airport.
Very poor signs inside the terminal.
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe hotel is attached to the arrivals hall accessible by lift from gate 14. This makes it very convenient. The hotel is freshly decorated with high quality fixtures and fittings.
The air con was not as powerful as we would have liked
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat and spaceus room. A good option for long connection between flights.
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward to your visit again!
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation of this hotel is really great, staff were really friendly. Hotel by itself is bit older, but we don’t mind. Close to hotel is a lot Turkish and Arabic restaurants, for those who don’t really enjoy Chinese cuisine . Breakfast was good, variety of the food.
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward to your visit again!
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation is very nice
No comments
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at Hyatt Place Shenzhen Airport. We look forward to welcoming you back soon!
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewLarge rooms. Close to the airport. Pleasant reception staff, especially Riveka, who was very pleasant and professional.
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward to your visit again!
Dear guests, thank you for choosing to stay at Hyatt Place Shenzhen Airport and Jiayu Hotel. We will continue to strive to provide a comfortable and warm environment for every guest.Thank you again for your praise and sincerely look forward… Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified review