Reviews of Jiangnan House Nantou
No. 22, Le Ping Street, Nantou Old Town, Square 1, Nanshan, 518052 Shenzhen, China

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe design of the hotel is just outstanding. Great service, too!
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. Very Appreciate to receive your comments, and learned that you had a good stay this time at Nantou. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House.
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. Very Appreciate to receive your comments, and learned that you had a good stay this time at Nantou. We will continue strive for a better service prov… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBeautiful, stylistic interiors and design in modernistic complement to the quaint and interesting ancient village it stands within. Spotlessly clean, very comfortable, well air-conditioned and spacious rooms! The staff are helpful and friendly too.
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. Very Appreciate to receive your comments, and learned that you had a good stay this time at Nantou. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. Very Appreciate to receive your comments, and learned that you had a good stay this time at Nantou. We will continue strive for a better service p… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewvery special hotel, exciting architecture, some quirks but overall extremely pleasant experience. it was my first time in Nantou and the hotel is a calm oasis in the middle of the bustling town with it's shops, bars and cafés. highly recommended
the suite (and I guess the rooms too) have these folding gates instead of some internal doors, and they go well with the raw industrial aesthetics but are just impractical. that detail doesn't spoil the overall pleasant impression though
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is so kind to to learn that you had had a good time at Nantou. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is so kind to to learn that you had had a good time at Nantou. Please allow me on behalf of entire team to extend sincerest appreciation. We will … Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewAmazing Modern architectural hotel in the heart of a beautiful historical townofSuoer friendly staff and helpful managern The rooftop views are also very stunning. Overall very clean and comfortable spaces, the best places to stay in Nantou if not Shenzhen itself.
That the rooftop restaurant required prior booking
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House.
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team t… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewAbsolutely unique design, exceptionally big room, great facilities and very kind and helpful staff.
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewVery modern, very friendly and helpful staff, spacious rooms, brand cosmetics, dyson hairdryer, comfortable bed and many more.
Be ready to take a bit of walk from the main road, especially with luggage, since this place is at the pedestrian zone, thus this place could be living until 10pm
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewVery modern design in a old town Excellent front desk service. Our guest relation officer went out of way to help us .. chasing our delivery, picking up our parcels etc
Nothing
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay with home away from home experience. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your recent trip in Shenzhen. It is very kind to receive feedback from you, and it is great to learn that you had a good stay this time. Please allow me on behalf of entire team t… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe staff were very kind and patient and super helpful. Able to reach out to them easily with our needs and arrangements. The interior was modern, unique and spacious. We loved the concept and vibe. They have nice free drinks and snacks/fruits and amenities.
Because it is designed with aesthetics in mind, some things may not be quite practical, e.g. limited storage spaces/desk (no safety box), smaller wash basin area, toilet bowl directly facing the bed, no tv, limited sockets, as the walls are bare, no soundproofing (can hear outside especially when kids are playing and lobby noise from the top floors). Overall, it is still a great place to stay and experience.
Dear Guest, Thank you for choosing Jiangnan House Nantou for your trip in Shenzhen. Hotel was designed by Neri & Hu Co., Ltd. which is a world-class architect. All furniture in room were designed and tailor-made by them. It is great to learn that you had a good stay this time. Please allow me on behalf of entire team to extend sincerest appreciation. We will continue strive for a better service provide to our value guest that to make every stay confortable. Look forward to welcoming you again in Jiannan House. Jacky Su - Hotel Manager
Dear Guest, Thank you for choosing Jiangnan House Nantou for your trip in Shenzhen. Hotel was designed by Neri & Hu Co., Ltd. which is a world-class architect. All furniture in room were designed and tailor-made by them. It is great to … Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewIt was a bit hard to find but it looked nice, just not on a rainy day. Host was great, could speak some English.
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, energic and welcoming service to our valued guest. , Once agian, it was great to have you stay with us . Look forward to welcoming you again soon.
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, e… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThe historical site - it’s right in the centre of Nantou Ancient City (1700 years old!), the beautiful minimalistic Ling Nan-style architecture design and the super supportive staffs.
Since it’s on a walking street so carrying a large suitcase to get to the hotel was quite a struggle, so it could be hard for those with lots of luggage and with walking difficulties.
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, energic and welcoming service to our valued guest. , Once agian, it was great to have you stay with us . Look forward to welcoming you again soon.
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, e… Show more
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe room was big and spacious. It was clean. There was nice bits like tea and coffee in the room.
I arrived at 11:30pm and my partner was already there but the room was freezing. Instead of immediately offering another room. They set a worker who was working in the room from 11:30 to midnight. Until they said, oh we can’t fix the heating, and finally offered to move us to another room. Outside you room is an open air hallway, so it’s very cold. You have to dress up to go to breakfast. I told them there is a smell of sewage in the room and I was told they couldn’t smell it. Even though both me and my partner told them, there is a smell of sewage. This is common in hutongs and old buildings, but if a hotel is supposed to be newly designed, surely you can add some u-bends and water traps in the pipework so it doesn’t smell so bad. We were asked are we designers or influencers on arrival because apparently that’s all they expect there.
Dear Guest, thank you for choosing Jiangnan House for your trip in Shenzhen this time. First of all, appreciate for your compliments of room spacious and cleaness. However, please allow me extend a sincere apologize for the inconvenience caused by room facilities. We already serious looked at into the issues mentioned with our engineering team and fixed the problem. Please rest assume that this is not Jiangnan House standard, and we continue strive working hard to provide a better home away from home experience. Once again, we are sorry again for the unpleasant experience, and look forward welcoming you at JN House agian. Hotel Manager - Jacky Su
Dear Guest, thank you for choosing Jiangnan House for your trip in Shenzhen this time. First of all, appreciate for your compliments of room spacious and cleaness. However, please allow me extend a sincere apologize for the inconvenien… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewgreat place to stay when you are in Shenzhen. would book again!
roofbar closed
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, energic and welcoming service to our valued guest. However, apologize for the disappointment that Voisin Organique (VO) restaurant was closed during CNY festival, it is a "Diamond Black Pearl" fine dining restaurant in Shenzhen. Once agian, it was great to have you stay with us in CNY. Look forward to welcoming you again soon.
Dear Guest, thank you for choosing Jiangnan House this time when your trip in Shenzhen. Hotel is designed by Neri & Hu Ltd., a world-class architect firm. Your compliments are definitely encourage us strive to provide an enthusiastic, e… Show more
Reviewed: 28 January 2025 · Stayed in November 2024
Verified reviewModern, clean, boutique .. great location and lovely minimal interior
Dear Guest, thank you for choosing our Hotel! It's nice to know that you had pleasant stay here. Your encouragement is our greatest motivation, and we will continue to work hard to provide you with a homely service and a comfortable experience. I sincerely look forward to your visit again!
Dear Guest, thank you for choosing our Hotel! It's nice to know that you had pleasant stay here. Your encouragement is our greatest motivation, and we will continue to work hard to provide you with a homely service and a comfortable exp… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewmanager was very helpful and made lunch reservation for us in nantou ancient city. manager even walked over to restaurant to make sure our reservation was made properly. the hotel was able to make our room feather free and butler brought extra non-down pillows to our room. the barrista of decameron coffee in the hotel lobby is very passionate about coffee and makes great brew. the location is very central inside the ancient town
they didnt have washroom facilities in the lobby. after we checked out and went back to pick up our luggage, there were no toilets for guests and need to go to public toilets outside.
Hello, dear Jiannanhouse customers, thank you for choosing our Hotel! It's nice to know that you had a pleasant stay here. Your encouragement is our greatest motivation, and we will continue to work hard to provide you with a homely service and a comfortable experience. Due to space constraints, there are no restrooms in the first floor lobby. We apologize for the inconvenience.I sincerely look forward to your visit again!
Hello, dear Jiannanhouse customers, thank you for choosing our Hotel! It's nice to know that you had a pleasant stay here. Your encouragement is our greatest motivation, and we will continue to work hard to provide you with a homely ser… Show more