Reviews of Sheraton Ningbo Hotel - Tianyi Square
No.50, North Caihong Road , Yinzhou District, 315040 Ningbo, China
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Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in March 2025
Verified reviewGood hotel, Breakfast very good and clean.
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous location of Sheraton Ningbo Hotel is like a magic door that leads you to the glisten and glow of urban life. We are looking forward to serving you again!
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous location… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewI got FOOD POISONING in the hotel from the breakfast I ordered. This is astonishing from a 5-star hotel!!! The staff was supportive in alleviating the issue, but still, I rate this place as a 1 out of 10. I would never return!
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation and staff
Rooms need renovation
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous location of Sheraton Ningbo Hotel is like a magic door that leads you to the glisten and glow of urban life. The more often you come, the more amazing discoveries you will make. We are looking forward to serving you again!
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous locatio… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewnice location, great breakfast, highly recommended.
a bit weak for the shower.
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous location of Sheraton Ningbo Hotel is like a magic door that leads you to the glisten and glow of urban life. The more often you come, the more amazing discoveries you will make. We are looking forward to serving you again!
Dear Guest, Thank you for staying at Sheraton Ningbo Hotel. It's our great honor to have won your recognition. Thank you very much for your kind comments on our hotel. We will continue to strive for excellence. The advantageous locatio… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 February 2025 · Stayed in December 2024
Verified reviewIt's a huge hotel with grandiose spaces, therefore it’s never crowded (I booked this hotel two times). I don't like the soft carpeted marble design, but I have to admit, they didn't skimp on the construction. The kitchen is great! The stuff is kind and helpful.
A little bit oldie but golden feeling. I believe it’s time to renew. Hire a proper designer change materials and feeling. It’s not the best atmosphere, if the view to the street level is a dirty flat roof. It is so awful. I don’t understand the point, not to spend a little to make it green (plants) The front entrance is dirty, small(compared to the size of the hotel and spaces).. Also a designer, some new material, and a lot of cleaning needed.
Dear Valued Guest, Thank you so much for taking the time to share your stay experience with us. Your thoughtful feedback is incredibly valuable, as it not only helps us better understand our guests' needs but also guides us in enhancing our service quality and overall guest experience. We truly appreciate your input and are committed to making every stay exceptional. We sincerely look forward to welcoming you back to Sheraton Ningbo Hotel in the near future. It would be our pleasure to serve you again and provide you with an even more memorable experience. Warm regards, Sheraton Ningbo Hotel
Dear Valued Guest, Thank you so much for taking the time to share your stay experience with us. Your thoughtful feedback is incredibly valuable, as it not only helps us better understand our guests' needs but also guides us in enhanc… Show more
Reviewed: 1 February 2025 · Stayed in November 2024
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewDear guest, thank you for your comments and look forward to our next visit.
Reviewed: 7 December 2024 · Stayed in November 2024
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewI was offered a free late check out and on the day was asked to pay for the privilege although it clearly states on paperwork it's foc. After a short conversation they did agree it was foc
Dear valued guest, we deeply apologize for any inconvenience you may have experienced. We are committed to enhancing our service quality and would be truly grateful if you could give us another chance to serve you.
Reviewed: 12 November 2024 · Stayed in September 2024
Verified reviewIt’s too old , need a revamp
Dear guest, thank you for your comments and look forward to our next visit.
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewNice location, they have English speaking staff. View is ok.
Card system is very old and outdated, sometimes you can’t make the elevator move, sometimes you can’t get in your room. When I can get in the room I called the receptionist, and she said yes someone will come, I wait 10-15 minutes and no one come. Have to go down to make them fix it. And it’s not the one time problem. So staff is the problem too. Gym is very old.
Dear Guest, thank you for staying with Sheraton Ningbo Hotel and sharing your stray experience. Looking forward to welcoming you back someday in the future. Warm Regards,
Reviewed: 24 August 2024 · Stayed in July 2024
Verified reviewThe rooms, the staff, the breakfast were all great. Good restaurants close by.
Nothing
Dear Guest, thank you for staying with Sheraton Ningbo Hotel and sharing your stray experience. Looking forward to welcoming you back someday in the future. Warm Regards,
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewgood hotel, with no issues
breakfast could be better having more dishes of the western cuisine
Dear Guest, thank you for staying with Sheraton Ningbo Hotel and sharing your stray experience. Looking forward to welcoming you back someday in the future. Warm Regards,
Reviewed: 21 July 2024 · Stayed in June 2024
Verified reviewLocation, confort and hospitality.
.
Dear Guest, thank you for staying with Sheraton Ningbo Hotel and sharing your stray experience. Looking forward to welcoming you back someday in the future. Warm Regards,
Reviewed: 4 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReally nice hotel, great position with plenty of shops and bars locally. A good buffet breakfast in the morning and the room is a good size.
Nothing
Dear Guest, thank you for staying with Sheraton Ningbo Hotel and sharing your stray experience. Looking forward to welcoming you back someday in the future. Warm Regards,