Reviews of Sheraton Changsha Hotel-close to Hunan Museum&Orange Island
Yunda International Plaza, 478 Furong Zhong Lu, Section 1 Changsha, Hunan 410005 , Kai Fu, 410005 Changsha, China
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Reviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewSpacious rooms, short walk away from downtown’s busiest streets, nice gym and awesome staff!
The hotel is clean but getting tired. My room’s AC wasn’t really cooling the room even at 16C. It was manageable, but this must be taken care of.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe services are very good, all staffs are helpful and can quickly solve the problems when raise.
Central air control, so can’t control the room temperature by guest.
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewStaff were courteous and a good source of information on surrounding attractions n transportation.
Room slightly dim and smaller than what I expected.
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewGreat facilities, including a well equipped gym. Very comfortable room.
Location was a bit far from the metro, but the metro station is just one stop away from Wuyi Square and you can always take a DiDi anywhere.
Dear GUEST, On behalf of the entire hotel team, I want to thank you for sharing about your accommodation experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management layer as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely， Anna
Dear GUEST, On behalf of the entire hotel team, I want to thank you for sharing about your accommodation experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your f… Show more
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReally friendly staff. The breakfast spread was really good.
Older property but well maintained. The laundry service is very expensive compared to other hotels we have stayed in.
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Changsha. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Sheraton Changsha Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Changsha.
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Changsha. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel t… Show more
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewClean, nice facilities, staff was friendly and breakfast was good and there was a wide variety. Hairdryer was good too
Water flow from shower head slightly weak
Dear guests, your happiness is the biggest harvest of our hotel, the hotel's biggest goal is to make every guest can come happily, happy and comfortable departure. May we be like giving you the warmth of family, we will continue to struggle and strive for this, looking forward to your stay again, I wish you every day happy, everything goes smoothly !
Dear guests, your happiness is the biggest harvest of our hotel, the hotel's biggest goal is to make every guest can come happily, happy and comfortable departure. May we be like giving you the warmth of family, we will continue to stru… Show more
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewExcellent throughout; comfortable room, quick and efficient checkin (with grateful thanks to English speaking staff, not a given in Changsha), and great spa facilities.
Dear Timothy, On behalf of the entire hotel team, I want to thank you for sharing about your accommodation experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management layer as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Anna Zhao
Dear Timothy, On behalf of the entire hotel team, I want to thank you for sharing about your accommodation experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your… Show more
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 July 2023 · Stayed in July 2023
Verified reviewLong time for check in
Dear Guest , On behalf of the entire hotel team, i want to say thank you for staying at Sheraton Changsha and taking the time to do comments. For what you are sharing with us, it's given us get more information where we should be improved. We sincerely apologize for falling short of meeting your expectations. We will strengthen staff training and improvement. Thank you for staying at the Sheraton Changsha Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Changsha. Sincerely, Anna Zhao
Dear Guest , On behalf of the entire hotel team, i want to say thank you for staying at Sheraton Changsha and taking the time to do comments. For what you are sharing with us, it's given us get more information where we should be imp… Show more