Restaurant expensive. Breakfast not great choices.

Ok location.

Stayed in August 2025

Restaurant expensive. Breakfast choice not great. Bar was bland.

Good location. Clean. Pool was warm but ambience not nice.

Stayed in August 2025

Strategic position

Stayed in July 2025

more better spread for breakfast, more options for vegetarians such as nuts, seeds, Greek yogurt etc.

breakfast had good spread and the location was great

Stayed in April 2025

The price was clearly very different from others, and didn't include breakfast. I will avoid using booking.com especially when in China.

Great service from Lydia.

Stayed in April 2025

Not too many things to do inside the hotel.

The location is great, just in front of the river and a few meters walking from the market and shops.

Stayed in December 2024

The check-in process was chaotic. The staff couldn't find our booking initially, after they found it and we checked in, we had to wait for our room to be ready. Waiting was fine, but after waiting for half an hour, they were confused as to whether we were checked in or not. There was a J&J event that day, and the staff couldn't handle the crowd efficiently.

Stayed in August 2024

My room should be with the view of the garden but they gave me a room facing the street and very far from the elevator, and the equipment was too old specially the bathroom ,the room was very small,they don’t speak English at reception :( only the concierge can speak little bit :p

Location and the breakfast

Stayed in June 2024

Noisy. Windows are not double glassed, so constant street noise and neighbouring rooms. Reserved a club level hottub room. No club lounge or advantages and hottub was only a small bath. My bad expected a jacuzzi.

Staff were extremely helpful . Location great for eateries and sightseeing

Stayed in June 2024

Hotel is very close to the city center, room are clean

Stayed in March 2024

Amenities could be better

Perfect location, near to sights n restaurants

Stayed in May 2024

the room decor was dated and the air con didn't really work. the outdoor swimming pool wasn't heated which wasn't clear from the description, therefore we could not use during our stay. the open view restaurant in the pictures shown is booking only which was not clear from the description overall, the experience was slightly disappointing

nice hotel lobby, central location to explore Guilin, staff was friendly

Stayed in April 2024

For me and my friends, the down side is that it didn’t have cooling air condition. They told us because it is winter season, it only has heating system and Guilin during our stay was not cold enough to use the heater.

The location is absolutely spot on. It is near to most attractions. Loving it

Stayed in December 2023

great location

Stayed in October 2023

most the staff can not speak English mostly Chinese options on the breakfast and the taste was not good

the room size Cleanliness the location was perfect

Stayed in August 2023

Check in and check out. There is a lot of customers /groups. It took 30 minutes to check in and even more to checkout. Not enough reception counters open and rather messy.

It’s a rather standard hotel, welcoming big groups. The room was fine, without special interest. The swimming pool is very deep and nice, but absolutely no shade, except few umbrellas. Breakfast was ok. We were having a late check out, which was very nice because of late departure of our plane

Stayed in August 2023

evrything was perfect

Location was very convenient. Breakfast was wonderful with a lot of western food items. The kids enjoyed the swimming pool after coming tired from the rice terraces. The room was quite spacious with comfortable bed. I will recommend the hotel to everyone especially for family with kids.

Stayed in September 2022

The light in the wardrobe was on all night, no way to turn it off. It being next to the bed was annoying.

Location is fine, it's walking distance to the main attractions.

Stayed in September 2022

everything was good

location was very convenient. breakfast was full of many options. kids loved the swimming pool

Stayed in September 2022

Deeply Alarming Incidents As a frequent traveler with Marriott Platinum status (100+ nights), I’m shocked by what happened here: 1. Pillow with Suspected Biological Substance After 8 hours of sleep, I discovered dark, dried stains resembling blood on the pillow (photo evidence). Management declined responsibility, stating procedures were followed – implying guest causation. No remediation offered. 2. Confirmed Human Feces in Bathroom Noticed an unidentified object on the bathroom floor post-shower. Physical examination confirmed ≈10g of human feces (photo evidence). Staff acknowledged: "Bathroom inspection was overlooked during cleaning." Contamination was removed without further investigation. 3. Immediate Safety Failure in Relocated Room The replacement room’s balcony door handle detached due to loose screws upon initial operation (photo evidence), indicating poor maintenance. Additional Deficiencies Air quality: required full-window ventilation due to irritants causing persistent coughing. Non-functional AC: No observable difference between 26°C and 18°C settings. Outdated infrastructure: Cramped layout, low ceilings, visibly worn furnishings. Value concern: Priced 30-50% above comparable nearby properties. Objective Travel Advisory Exercise extreme caution. Management demonstrated negligence regarding biological hazards and safety protocols. At USD 100+/night, this represents poor value. Families should prioritize properties with rigorous hygiene standards.

Location & Amenities Prime riverside location: Direct access to shopping streets and Elephant Trunk Hill. The 7th-floor Executive Lounge offers stunning misty views of Li River during rain. Breakfast variety is adequate, featuring local Guilin rice noodles.

Stayed in June 2025

I had a room facing the Main Street. The sound insulation of the room is very bad. I was woken up every morning around 7 am by traffic and people shouting in the street. The staff in the hotel reception, bar and restaurant hardly speak English. Bar and restaurent staffs are poorly trained. I had dinner in the restaurent one evening and I ordered a steak medium cooked. It turned out to be completely overcooked. After I complained to the manager, they offered to replace my steak. For the price they charge, it is not worth it.

The location of the hotel is very good.

Stayed in February 2025

Nothing to complain

Great location , yummilicious breakfast, shopping streets and mall near by , exceptional view, the staff knows English so no issues in communication

Stayed in November 2024

Very cold swimming pool. Too cold for November) but

Staff and concierge can speak English very well! The location was cool.

Stayed in November 2024

The location was superb, the hotel was immaculate and the staff were were friendly and efficient. We were assisted by Candy at the front desk and she was absolutely brilliant. Thank you.

Stayed in May 2024