Reviews of Sheraton Xi'an Chanba
No 777 Euro-Asia Avenue, Chanba Ecological District, Baqiao, 710024 Xi'an, China

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Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewClean and comfortable.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Chanba next time. We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel overall environment and cost-effectiveness won your favor. The location of the hotel is superior, c… Show more
Reviewed: 6 April 2025 · Stayed in February 2025
Verified reviewThe suite was amazing, staff very polite and helpful, breakfast, gym, pool
Lounge is not on a level, pretty poor selection of food and especially drinks, you need taxi if you want to go anywhere
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Chanba next time. We also hope that you can enjoy the scenery and culture of Xi‘an. Welcome to Xi’an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel overall environment and cost-effectiveness won your favor. The location of the hotel is superior, c… Show more
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 July 2024 · Stayed in June 2024
Verified reviewReviewed: 28 June 2024 · Stayed in May 2024
Verified reviewReviewed: 3 June 2024 · Stayed in May 2024
Verified reviewThe rooms are some of the nicest I've ever stayed in. A beautiful view with a large bed and bath - it was very ideal. The rooms were so comfortable and is some of the best value for money I've seen. The staff were very friendly too. The hotel is also a short distance (30 minutes) from the airport.
If you're coming to see the Terracotta Warriors or explore Xi'an as a tourist then this location isn't necessarily the best. It's a little far out, to the point that tour guides were charging us extra to pick us up from the hotel. The breakfast selection wasn't amazing, but it was still pretty good.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Terra-Cotta Warriors, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular t… Show more
Reviewed: 11 April 2024 · Stayed in March 2024
Verified reviewComfy room and bed! Very good location. Closer to Terracotta Warriors (30 mins ride in the morning after 10:30am) and not far from city. Very quiet environment and near to a Factory outlet. Alot of food eatery and restaurants around this area.
Wifi is average.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Terra-Cotta Warriors, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular t… Show more
Reviewed: 31 January 2024 · Stayed in January 2024
Verified reviewHotel is very nice and clean. Stuff is nice and helpful, speak english. Breakfast could be much much better, mainly chinese dishes. Restaurants inside hotel are good. Pool area is really nice, clean. View is nothing special from there, because of constructions aroud.
Hotel is in the middle of nowhere. You need a taxi to everywhere its very far from everything. Near the hotel is only outlet shopping mall, but not very cheap one. Everything around hotel works until 10 pm.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Terra-Cotta Warriors, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment won your favor. The location of the hotel is superior, close to popular t… Show more
Reviewed: 19 December 2023 · Stayed in December 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewFriendly & helpful staff, nice room services and delicious food.
Nothing
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Chanba Houhai Observation Deck, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is super… Show more
Reviewed: 22 August 2023 · Stayed in August 2023
Verified reviewReviewed: 26 July 2023 · Stayed in July 2023
Verified review