Reviews of Sheraton Yunfu Xinxing Hotel
No 53 North Yanjiang Road, Xincheng Town, 527400 Yunfu, China
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewSince I take vegan meal..Very few options were available
Dear guest, thank you very much for taking the time to share your stay experience. We are very sorry that we failed to meet your needs in terms of vegetarian meal options this time, resulting in an imperfect dining experience for you. We are deeply sorry for this. In fact, we have always attached great importance to guests with different dietary needs. However, there is indeed room for improvement in the variety of vegetarian dishes at present. Your feedback is particularly valuable to us. We have noted the issue you mentioned about the limited vegetarian options and will pass it on to the kitchen team. Next, we will start to research more diverse vegetarian dishes, such as trying to add some hot dishes made from seasonal vegetables, creative vegetarian salads or special vegetarian snacks, etc. We aim to offer you a wider range of choices in terms of food when you stay with us next time. Thank you again for your candid feedback. I look forward to having the opportunity to serve you again.
Dear guest, thank you very much for taking the time to share your stay experience. We are very sorry that we failed to meet your needs in terms of vegetarian meal options this time, resulting in an imperfect dining experience for you. We ar… Show more
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 November 2023 · Stayed in November 2023
Verified reviewThe cleanliness of the rooms
The location of the WC being within the room is not ideal. It should be part of and within the bathroom. In the current design, when someone is using the WC, the smell would envelope the entire room and making it unpleasant for the roommate.
Dear guest, thank you for staying at Sheraton Yunfu Xinxing Hotel. We would like to thank you for sharing your stay with us. The hotel would like to express our sincere apologies for the unsatisfactory service provided by the bathroom facilities during your stay. We will strengthen the renovation and maintenance of the room facilities, and hope to provide you with better service on your next stay. Thank you again for sharing your stay with us, and we look forward to seeing you and your family and friends again as we experience the improvements we have made for our guests and experience the hospitality of Sheraton.
Dear guest, thank you for staying at Sheraton Yunfu Xinxing Hotel. We would like to thank you for sharing your stay with us. The hotel would like to express our sincere apologies for the unsatisfactory service provided by the bathroom faci… Show more