Reviews of Sheraton Zhaoqing Dinghu
No 1 Yongli Avenue, Dinghu District, 526000 Zhaoqing, China
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Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewMakes you at ease.
The Club house opening hours are not long enough.
Dear Valued Guest, Your affirmation outshines the most eloquent praises, and your satisfaction resonates deeper than the lingering melody of a reed flute. Every effort is dedicated to creating a haven of comfort for you, and every endeavor is driven by our commitment to honor your cherished companionship. We sincerely regret falling short of delivering a perfect experience this time, and humbly invite you to grant us another opportunity to showcase our true hospitality standards. Should you choose to stay with us again, we will spare no effort to craft an experience worthy of your complete satisfaction and peace of mind. Wishing you peace, joy, and well-being on your journey ahead. Warm regards, Guest Care Team Sheraton Zhaoqing
Dear Valued Guest, Your affirmation outshines the most eloquent praises, and your satisfaction resonates deeper than the lingering melody of a reed flute. Every effort is dedicated to creating a haven of comfort for you, and every endeavor … Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in January 2025
Verified reviewVery good view and breakfast. Love the indoor poor
Nothing
Dear Guests, Thank you for choosing to stay with us and sharing your valuable feedback! We are honored to know that you are satisfied with the view, sumptuous breakfast and indoor pool, which is the motivation for us to continue to optimize the experience.As for the employee service rating you mentioned, we attach great importance to your feelings. If you have any unmet needs during your stay, please feel free to contact our customer service team so that we can understand the problem in more detail and improve our service.Your recognition and advice are very important to us. We look forward to providing you with a more perfect stay experience next time. Thank you again for your support! Have a good trip.
Dear Guests, Thank you for choosing to stay with us and sharing your valuable feedback! We are honored to know that you are satisfied with the view, sumptuous breakfast and indoor pool, which is the motivation for us to continue to optimize… Show more
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewBreakfast has multiple choices. The hotel was clean and had a very pleasant style.
I got ripped off. I booked my stay through Booking.com and it stated the price of 2,130.00 CNY. When I checked in they charged me 3,000.00 CNY without explaining why it had ramped up so much. They just wrote this new price to a paper and said I had to sign it. There wasn't much to do.
We attach great importance to your opinion, and we will conduct a serious investigation and timely rectification of the problems you raised. Thank you again for your valuable comments and suggestions, and sincerely look forward to seeing you and your family and friends again.
We attach great importance to your opinion, and we will conduct a serious investigation and timely rectification of the problems you raised. Thank you again for your valuable comments and suggestions, and sincerely look forward to seeing yo… Show more
Reviewed: 3 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewBig rooms, Great breakfast with all what you would like. Nice pool area and sauna. Late check out possible. Staff was super friendly and tried to fullfill all my wishes.
Dear Guest, thank you very much for your kind words and feedback about our hotel. We are delighted to hear that you enjoyed your stay with us and appreciate the efforts of our staff. We are glad that you found our rooms spacious and comfortable, and our breakfast buffet met your expectations. Our pool area and sauna are designed to provide a relaxing atmosphere for our guests, and we are glad that you enjoyed them. We also appreciate your mention of our late check-out option, which we strive to provide to accommodate our guests' needs. Thank you for noting the friendliness and dedication of our staff, who always strive to fulfill our guests' wishes. We hope to welcome you back to our hotel again in the future and provide you with an even better experience. Thank you once again for your feedback, and we look forward to seeing you soon. Wish you happy every day!
Dear Guest, thank you very much for your kind words and feedback about our hotel. We are delighted to hear that you enjoyed your stay with us and appreciate the efforts of our staff. We are glad that you found our rooms spacious and comfort… Show more
Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewGood location, new hotel, and the room size is really big.
Dear Guest, thank you very much for your generous praise. We will continue to work hard to provide guests with more intimate and thoughtful service. If you have any questions during the stay, please feel free to contact the Guest Service Center. We will be at your service 24 hours a day. We hope we can get full marks from you next time. Look forward to your next visit. Have a great day!
Dear Guest, thank you very much for your generous praise. We will continue to work hard to provide guests with more intimate and thoughtful service. If you have any questions during the stay, please feel free to contact the Guest Service Ce… Show more
Reviewed: 20 January 2024 · Stayed in January 2024
Verified reviewReviewed: 22 July 2023 · Stayed in June 2023
Verified reviewReviewed: 26 June 2023 · Stayed in June 2023
Verified reviewNice hotel and restaurant, had a good spa. We like it.
Dear Guest, thank you very much for your generous praise. We will continue to work hard to provide guests with more intimate and thoughtful service. If you have any questions during the stay, please feel free to contact the Guest Service Center. We will be at your service 24 hours a day. Look forward to your next visit. Have a great day!
Dear Guest, thank you very much for your generous praise. We will continue to work hard to provide guests with more intimate and thoughtful service. If you have any questions during the stay, please feel free to contact the Guest Service Ce… Show more
Reviewed: 1 April 2023 · Stayed in April 2023
Verified reviewcan still，remote
room soundproofing
Thank you very much for taking the time to review our hotel. We appreciate your feedback and are committed to continuously improving our product quality and service standards. We hope to have the pleasure of welcoming you back soon and wish you a pleasant journey ahead. Best regards,
Thank you very much for taking the time to review our hotel. We appreciate your feedback and are committed to continuously improving our product quality and service standards. We hope to have the pleasure of welcoming you back soon and wish… Show more
Reviewed: 19 February 2023 · Stayed in February 2023
Verified reviewhttps://youtu.be/Im6AFPMoEMU from this YouTube film, they only charge 535 which incl taxes with cancelation. But the same room that I booked need about 800 !!! Very high rate book from booking.com !!!!!!
We attach great importance to your opinion, and we will conduct a serious investigation and timely rectification of the problems you raised. Thank you again for your valuable comments and suggestions, and sincerely look forward to seeing you and your family and friends again.
We attach great importance to your opinion, and we will conduct a serious investigation and timely rectification of the problems you raised. Thank you again for your valuable comments and suggestions, and sincerely look forward to seeing yo… Show more
Reviewed: 28 September 2022 · Stayed in September 2022
Verified reviewThis hotel is honestly the best there is in zhaoqing. Hotel is new and has a modern touch which we loved. We think this is probably one of the best designs that we came across in China. The view is definitely gorgeous with a nice balcony as an added bonus. We arrived at noon and allows us to check in immediately as well as upgrading our room which is great. Location wise, it is not in the city centre itself but good enough to access the two major attractions there is in zhaoqing, seven stars crags took around 30 minutes of taxi ride and dinghu mountain takes about 10 minutes. Very impress overall.
Small criticism, the breakfast is very crowned during peak hour and the food selection isn't as outstanding as other luxurious hotels. Definitely not bad, but there is room for improvement.
Your praise is our greatest affirmation,Thank you for your comments and sincerely look forward to seeing you and your family and friends again.
Reviewed: 23 September 2022 · Stayed in September 2022
Verified reviewGood hotel , neat and clean , area is new, a bit empty, but there are night markets / bar on the lake front. 50m from convenient store. Very quite, restful . 30mn from city center. EV charging station in the parking ( fast and normal charge) . 2 big play room for kids, one with toys, one with arcardes games. Breakfast was ok . Staff was very nice.
Not much, this area is new ( 2022) so no much happen around, to consider if you are not driving / don't have driver. Bed a bit stiff, normal for China, ask for an additional quilt.
Your praise is our greatest affirmation,Thank you for your comments and sincerely look forward to seeing you and your family and friends again.