Reviews of Sheraton Zhoushan Hotel
No.101 Qiandao Road, Dinghai District, 316021 Zhoushan, China
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Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewroom comfort
Dint like the bathtub location and lack of shower area, made the whole bathroom wet Also Bfast menu is very poor especially for Non Chinese people. No butter or Jam were available in the morning
Dear Guest, Greetings! We sincerely thank you for your candid sharing of your stay feedback. The issue you pointed out is highly valued by us, and it is indeed a blind spot of our service that needs immediate improvement. We will take action to prove that this feedback from you will be an important turning point for our service upgrade. We look forward to meeting again soon! May our service consistently bring you the East China Sea sunrise that you can see with your eyes open.
Dear Guest, Greetings! We sincerely thank you for your candid sharing of your stay feedback. The issue you pointed out is highly valued by us, and it is indeed a blind spot of our service that needs immediate improvement. We will take actio… Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 31 December 2023 · Stayed in November 2023
Verified reviewView
Breakfast
Dear guest, hello! Thank you very much for visiting Sheraton Zhoushan Greentown Hotel and sharing your valuable advice with us during your busy schedule, which is vital to our improvement of service quality. We apologize for not giving you the experience you expected. I hope the hotel will have another chance to provide you with quality service and pleasant experience.
Dear guest, hello! Thank you very much for visiting Sheraton Zhoushan Greentown Hotel and sharing your valuable advice with us during your busy schedule, which is vital to our improvement of service quality. We apologize for not giving you … Show more
Reviewed: 31 December 2023 · Stayed in November 2023
Verified reviewView
Breakfast
Dear guest, hello! Thank you very much for visiting Sheraton Zhoushan Greentown Hotel and sharing your valuable advice with us during your busy schedule, which is vital to our improvement of service quality. We apologize for not giving you the experience you expected. I hope the hotel will have another chance to provide you with quality service and pleasant experience.
Dear guest, hello! Thank you very much for visiting Sheraton Zhoushan Greentown Hotel and sharing your valuable advice with us during your busy schedule, which is vital to our improvement of service quality. We apologize for not giving you … Show more
Reviewed: 4 November 2023 · Stayed in November 2023
Verified reviewroom view was awesome.
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Z… Show more
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewReviewed: 25 July 2023 · Stayed in July 2023
Verified reviewbreakfast spread was wide.
nothing really. if only i can stay a few more days there
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Z… Show more
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewservice
room cleaning not good
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beautiful views and found our hotel to be the perfect place to unwind. It’s always our goal to provide a relaxing escape for our guests, and your kind words truly motivate us to keep up the good work. We’d be honored to welcome you back for another serene getaway soon! Until then, we wish you many more peaceful and scenic travels.
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beautiful views and found our hotel to be the perfect place to unwind. It’s always our goal to provide a relaxing escape for our guests, and your kind words t… Show more
Reviewed: 11 May 2023 · Stayed in May 2023
Verified reviewThe pillows were terrible
Thank you for sharing your feedback with us. We sincerely apologize that the pillows did not meet your expectations—we understand how important a good night’s rest is during your stay. To better accommodate our guests’ preferences, we offer a selection of pillow types. Had we been aware of your discomfort during your stay, our team would have been happy to provide alternatives immediately. Your experience helps us improve, and we’ve shared your comments with our housekeeping team to review our current bedding offerings. Should your travels bring you back, please don’t hesitate to let us know your preference—we’d love to ensure your next stay is truly comfortable.
Thank you for sharing your feedback with us. We sincerely apologize that the pillows did not meet your expectations—we understand how important a good night’s rest is during your stay. To better accommodate our guests’ preferences, we offer… Show more