Reviews of Sheraton Zhuhai Hotel
1663 Yin Wan Road, Wanzai, Xiang Zhou District (15 mins drive to Chimelong, free shuttle bus), 519000 Zhuhai, China
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Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 June 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewGreat location to watch the river view and the Macau tower.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewThe setting was great and the room amazing.
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely,
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewBreakfast OK, ordinary Chinese standard, is slightly disturbed by stretching the offer in a huge area from the entrance to the end of the restaurant.
I understand that hardly anyone speaks English in a Chinese hotel. But at the Sheraton Hotel so that nobody knew English at the reception? The only person communicating in English is a boy bringing suitcases. Destroyed lock to the room door, so the door was not tight, especially acoustically.
"Dear guest, thank you for choosing to join the Sheraton Zhuhai Hotel ini. We are very sorry to learn that your check-in experience did not meet your expectations, and we deeply apologize for this. Thank you for taking the time to write down your check-in experience. We greatly hope that you can contact us at your convenience to describe the problems you have encountered. It is your valuable suggestions and opinions that will enable us to promptly identify any omissions in our work and make improvements, giving us the motivation to continuously improve our service standards. I hope you can give us another opportunity to provide you with a perfect experience. Once again, I sincerely greet you and look forward to your contact! We will continue to strive to provide guests with a more comprehensive check-in experience and thoughtful services. Looking forward to meeting you again in the near future and providing you with a better and more comprehensive check-in experience."
"Dear guest, thank you for choosing to join the Sheraton Zhuhai Hotel ini. We are very sorry to learn that your check-in experience did not meet your expectations, and we deeply apologize for this. Thank you for taking the time to w… Show more
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 June 2024 · Stayed in April 2024
Verified reviewA 5 star hotel. Parking is very convenient. The room is big and spacious. Surrounding area is very nice.
The phone in my room is not working well. I was trying to make reservation at the restaurant for dinner. Person on the other side couldn't hear me and hung up right away. I tried a few times with no success. Later, an attendant came to our room trying to find out what's wrong. Knowing that was the phone problem, but she couldn't fix it . I couldn't use the phone in my room during my stay. This is supposedly a non-smoking hotel. I was sitting in the lobby waiting for my husband, a man started smoking beside me. So I had to move away. How come there was no hotel staff interruption? This is supposedly a 5-star hotel. I came in one evening seeing 6 to 8 people squatting around a coffee table in the lobby eating take out. This is absolutely unacceptable. How could the hotel let this happen? My husband brought this to the Front Desk attention. I am so disappointed with the hotel management.
"Dear guest, thank you for choosing to join the Sheraton Zhuhai Hotel ini. We are very sorry to learn that your check-in experience did not meet your expectations, and we deeply apologize for this. Thank you for taking the time to write down your check-in experience. We greatly hope that you can contact us at your convenience to describe the problems you have encountered. It is your valuable suggestions and opinions that will enable us to promptly identify any omissions in our work and make improvements, giving us the motivation to continuously improve our service standards. I hope you can give us another opportunity to provide you with a perfect experience. Once again, I sincerely greet you and look forward to your contact! We will continue to strive to provide guests with a more comprehensive check-in experience and thoughtful services. Looking forward to meeting you again in the near future and providing you with a better and more comprehensive check-in experience."
"Dear guest, thank you for choosing to join the Sheraton Zhuhai Hotel ini. We are very sorry to learn that your check-in experience did not meet your expectations, and we deeply apologize for this. Thank you for taking the time to w… Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewWell deserved as a 5-star hotel
Nil
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely,
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your… Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewThe manager on duty was very considerate to decorate the room for a personal celebration
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely,
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your… Show more
Reviewed: 21 March 2024 · Stayed in March 2024
Verified reviewIt was located right next to the concert hall where I was performing so it was very convenient. The staff were attentive and the food at all outlets were great. I ate at the Chinese restaurant and the char siew was exceptional. We had Omakase and the staff were very accomodating for our late night dining and dietary restrictions.
Smell of smoke at guest floors
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely,
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your… Show more
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 22 November 2023 · Stayed in November 2023
Verified reviewThe ocean view was perfect.
None.
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely,
Dear Guest, Thank you for choosing Sheraton Zhuhai Hotel, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your… Show more