Reviews of Sofitel Legend People's Grand Hotel Xi'an
No. 319, Dongxin Street, Xincheng, 710004 Xi'an, China
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEnjoyed staying in the hotel, excellent facilities, staff is very helpful and speaks English. Breakfast is very good.
Dear Elena, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your satisfaction and recognition are truly encouraging and please accept our heartfelt appreciation. We will keep up our dedication and efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager
Dear Elena, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your satisfaction and re… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe staff is very kind, nice rooms, good location, breakfast is wealthy
The wellness is rather bad for such a hotel. Sauna is only in treatment rooms, jacuzzi is cold, and the massage costs 10 times more than 200m further away.
Dear Szilard, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfeid with the team, the room, the location and the breakfast. Thank you for your recognition and encouragement. At the same time, we pay high attention to your constructive comments. We will keep up our dedication and efforts, look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear Szilard, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfeid with the team, the room, the location and the break… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewEverything!
Dear Dragos loan, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are greatly motivated and deeply grateful for that. We will keep up our efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Dragos loan, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are greatly mot… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewset in the most luscious of gardens within the walled city of Xi’an this is a historic grand hotel. We loved everything from the very friendly and attentive staff to the delicious breakfasts, the complimentary happy hour where we met other guests and the comfortable large room
nothing
Dear ruchel, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. What can be more motivating than your recognition? We are deeply grateful for that. We will keep up our efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear ruchel, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. What can be more motiva… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewOur family of four thoroughly enjoyed our 3 nights at Sofitel. Beds were comfortable. Room was clean. The pool and gym were a nice addition considering this is not a big hotel. Wide selection at breakfast. The captain at breakfast was friendly and gave great suggestions on city highlights. Special thanks to the chief butler Mr. Fong who was accommodating and flexible. All in all a great stay in Xian.
Room service was slow. On our last night, we decided to stay in for dinner as had a big day out. Ordered at 7:40pm and dinner didn't arrive until after 9pm. Sadly, the three plates of pasta also arrived lukewarm.
Dear Yvonne, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. Your recognition, especially to the cleanliness, breakfast and service gives us great motivation, and we are deeply grateful for that. At the same time, we are terribly sorry for the room service experience, which is not inline with your standards either. We will follow up immediately. Our efforts will never end, and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear Yvonne, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. Your recognition, especially to the cleanliness, breakfast and service gives us great motivation, and we are deeply… Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewThis is such a lovely hotel. The location is really central, the room was big and airy, the breakfast was delicious and the swimming pool tranquil. Two things that were outstanding were the free happy hour and the attitude of the staff - they could not have been nicer and more helpful
Nothing, it was great.
Dear Clare, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. What can be more encouraging than the satisfaction and recognition of yours? Thank you. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Clare, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. What can be more encoura… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewConcierge spoke good English and was extremely helpful.
the food was very good in the restaurant, but not outstanding.
Dear Anne-Marie, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay in general. Thank you for your recognition and constructive comment, we will keep up our dedication and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear Anne-Marie, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay in general. Thank you for your re… Show more
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewThe 24 hour concierge services. They arranged a beautiful trip to long an caves. The guide who took us to see the city Nancy was one of the best guides to accompany us.
Dear Rama Lakshmi, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with the concierge service. I've shared your motivating comments with the whole team, and thank you for your encouragement. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear Rama Lakshmi, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with the concierge service. I've shared your… Show more
Reviewed: 17 April 2025 · Stayed in March 2025
Verified reviewBreakfast and small gym
Dear Fernanda, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. Thank you for your full-score recogntion to the team, at the same time, we pay high attention to your comments especially regarding the breakfast. Would it be possible for us to get some more detailed feedback? Our dedication and efforts will never end. Yours sincerely, Sam Gu Hotel Manager
Dear Fernanda, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. Thank you for your full-score recogntion to the team, at the same time, we pay high attention to your comments … Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewWell decorated. Location is a bit far away from downtown and no convenient store nearby. Ard 10mins by car to downtown.
Dear Nga Lee, Thank you for staying Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It has been and will continue to be our dedication to deliver enjoyable hotel experience to our guests, and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Hotel Manager
Dear Nga Lee, Thank you for staying Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It has been and will continue to be our dedication to deliver enjoyable hotel experience to our guests, and we look… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe hotel and its rooms were beautiful designed and well-maintained. The deluxe rooms are luxurious, there were 2 toilets with a sitting area. The staff were courteous and helpful at all times. The buffet breakfast had a wonderful spread and we were spoilt for choice.
While it was located within the old city, it was not within walking distance to the key attractions in the old city.
Dear Siew Leng, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, especially to the team and breakfast, gives us great motivation and we are deeply grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Siew Leng, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, es… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewBeautiful building, nice room, great breakfast.
Dear Erik, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Erik, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewWilson and Danny the Butlers were Amazing. Especially Wilson just went above and beyond on everything - Really loved my stay here. Wonderful room and lovely property and really enjoyed the fantastic breakfast with european and chinese options. Amazing stay and would come back and stay again in a heartbeat. Wilson the butler was amazing and just organized my stay in Xi'an and helped me with various things and booked a trip to the terra cotta warriors and was just superb. Loved this property and would stay here again without a second thought if/when back in Xi'an.
Dear Miller, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with Wilson and Danny. We are deeply encouraged and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Miller, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your mo… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewBest team ever
Dear Felipe, Thank you for your recognition to Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your stay with us. I've shared your motivating comments with the whole team, and thank you for your encouragement. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Felipe, Thank you for your recognition to Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your stay with us. I've shared you… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe hotel is in the centre of Xi'An and has a Grand Hotel feeling which is a nice break from the more standard hotels. Staff is very helpful and attentive. Rooms are very nice and of good size. Breakfast is great and the club on the 7th floor is a great place for an evening tea or drink.
Dear Lorenzo, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Lorenzo, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motiva… Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewBeautiful old style mandarin and British luxury.
Dear Melinda, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager
Dear Melinda, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivate… Show more