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Reviews of Somerset Heping Shenyang

No.80 Taiyuan North Street, Heping, 110000 Shenyang, China

#2 of 26 hotels in Shenyang

Guests' Choice

Review score

Based on 68 apartment reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 7 July 2025

    10
    Highly recommend this hotel to a family trip.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Quite small washer and dryer. But understandable.

    Very good service. Clean and quiet room. Excellent breakfast. Truly enjoyed the stay.

    Stayed in July 2025

  • Reviewed: 16 May 2025

    8.0
    Lovely stay! Will come back definitely!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I could smell the cigarette in the corridor and in the room. This was unpleasant.

    Location was perfect. It’s close to all local amenities. The subway was within walking distance. The room was spacious. Beds were comfortable. The buffet breakfast was good. There were lots of options for everyone. The staff were nice too. They were very helpful with quick responses to all needs.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Just be aware that breakfast is not free for all visitors - we only got 2 free breakfasts with our 2br apartment.

    Large room, clean, great breakfast. It was an easy place to stay - lots of things to see in the neighborhood as well.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    9.0
    😀
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 20 nights
    • Submitted via mobile

    * perfect for long term stay * central location * very kind staff, excellent service * comfortable room * supermarket, restaurants, malls nearby * gym

    Stayed in April 2025

  • Reviewed: 17 November 2024

    8.0
    Happy stay besides receptionist addressing issues
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the reception were not good at English for foreigners. I was curious of the payment system that my deposit not refunded when checking out. But the staff didn’t explain the system fully. And my information was written in wrong ways in the document that made me more annoyed. Staff needs to be more professional and educated the service training for the international customers.

    All services including facilities, cleanness, and location was great.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    10
    Great place to stay in Shenyang.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great location, clean and comfortable apartments, very friendly and helpful staff.

    Stayed in November 2024

  • Reviewed: 10 September 2024

    10
    I have a pleasant stay
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Basically none

    Is clean and conducive, washing machine is good to solve our cleaning problem

    Stayed in September 2024

  • Reviewed: 10 August 2024

    9.0
    Great Place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 22 nights
    • Submitted via mobile

    One elevator failed, so down to two. Water went off one day and took longer than expected to be reconnected. The fact it took longer was not communicated very well. But staff did sort out the issue.

    Very clean and staff were great. Very helpful and friendly. Well worth a visit if you have to stay over for a week or more. Great accommodation and fully serviced.

    Stayed in August 2024

  • Reviewed: 24 July 2024

    8.0
    It was a great place to stay in
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    The deposit has not reflected which was to be refunded and its 3 weeks later

    The location and the space in the apartment was great. The front desk reception was good the privacy within the building was great.

    Stayed in June 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Location and staff were helpful.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Internet connection is terrible

    The location is great, walking distance from the Shenyang train station, right on the shopping street.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Nice apartment and good value for money!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Convenient location, close to lots of department stores and local shops. The apartment interior is very big and has everything you need from kitchen to washing machine. It is clean and tidy for our one night stay. Good value for money and the staff very friendly!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    A comfortable accommodation with pleasant staff in a good location
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shortage of towel to dry dishes. I have already spoken to property about this

    Location and price

    Stayed in May 2024

  • Reviewed: 1 April 2024

    10
    Calm, comfortable, clean.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I don’t have any complaints to be honest. It was great.

    Huge space, massive bed, beautiful views, clean, good water pressure, in suite washing machine and clothes line, the lounge was awesome, there’s a movie theater (though we didn’t use it), the bed was so nice and big, and they offer you a coupon for use in the lounge if you stay green by minimizing how often they have to clean your sheets and other stuff, which was great both for the value and to keep from wasting time, resources, and energy cleaning an already clean room. I really liked this place. The staff were kind and polite, the deposit was refunded nearly immediately after checkout. Overall it was just such a great time. Thanks again! Right on Taiyuan street too, so super close to shopping and restaurants.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 5 nights

    Room given is slightly away from the lift.

    Allow early check in when the room is ready. Friendly staffs who are helpful.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Conveniently located near shopping & restaurants. Reasonable price for a 3 bedroom apartment that comes with 2 bathr
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The master bedroom bathroom was rather old fashion. Could use a facelift. Although the apartment is being cleaned daily, it was not cleaned thoroughly

    It was conveniently located with lots of shopping & restaurants nearby - all within walking distance. Apartment came with 3 bedrooms, 2 bathrooms, kitchen & living room at a very reasonable rate

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Highly recommend this property to families!
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 3 nights

    Location is great, very close to Shenyang train station, walking distance. Breakfast is the bonus, variety of food, Chinese, Japanese & Western.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night

    nothing

    Location, spacious room, and breakfast.

    Stayed in October 2023

  • Reviewed: 2 January 2024

    10
    A well-appointed property of serviced appartments in a good location and for a good price.
    • Leisure trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    There really isn't anything to disilke about this property. It was affordable and met all of my requirements. It was close to the metro and local restaurants and attractions, and the whole experience was pleasant.

    The buffet style breakfast was plentiful and varied. The choices were mostly repetetive each morning, consisting of Asian and western options. The room was adequate and met expectations. The view from the high floor provided a great vista of Shenyang and a clear line of sight to the city's tallest building. Services within the room were sufficient for a business or holiday trip, and the 9th floor contained ammeneties for the breakfast/restaurant area, an extensive selection of services in the spa (opens 13:00-22:00), a well eqiuipped gym, and a separate game areas for grownups and children.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Spacious and comfortable stay
    • Leisure trip
    • Family with young children
    • Three -Bedroom Executive
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious for the entire family. Excellent location within walking distance of railway station and metro station.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Review from a Singaporean Family of 4 on our 1st trip to Shenyang, to experience its winter
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The washing machine was loud and vibrated until it moved from wall to wall in our laundry room.

    Good location, spacious apartment, attentive staff, clean. The apartment has everything we need.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Wonderful hotel in Shenyang and will stay again when we are there
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Decor and furniture was a bit dated

    Spacious apartment, washing machine

    Stayed in December 2023

  • Reviewed: 7 December 2023

    10
    Great for location and space if you desire for more room. The washer&dryer in unit is a plus!
    • Leisure trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 14 nights

    None.

    Never tried food in the hotel since there are so many place to eat out. The local is the best!

    Stayed in December 2023

  • Reviewed: 16 November 2023

    10
    Best hotel I’ve stayed in
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The website notes that you can pay with AMEX but I wasn’t able to.

    Huge rooms, comfortable bed, helpful staff and great facilities. Amanda the cleaner on floor 21 is brilliant too!

    Stayed in November 2023

Showing 1 – 25

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