Reviews of Somerset Software Park Xiamen

Breakfast should be included more vegetable options and fruits,

Good location and the room.

To enter the hotel swimming pool, you must first enter the locker changing room .!!!

Great location, big apartment with a nice view and everything you need, including a washing machine 😀 Very fast check in, helpful staff 👍

The washing machine in the room

⭐⭐⭐⭐⭐ 5/5 — An Exceptional Stay with Outstanding Service! From the moment we arrived, this hotel exceeded our expectations in every way. We Were 3 families with kids with us. All the staff were incredibly welcoming, professional, and attentive, making us feel right at home throughout our stay. A special mention goes to Andrew at reception, whose kindness and genuine care truly stood out. He went above and beyond to ensure our check-in was seamless and that we had everything we needed for a comfortable visit. His friendly attitude and helpful recommendations made a real difference and set the tone for a wonderful experience. The rooms was spotless, comfortable, and thoughtfully prepared, and the hotel amenities were excellent. Whether it was the delicious breakfast, the spotless common areas, or the efficient housekeeping, everything was top-notch. I cannot recommend this hotel enough. Thanks to Andrew and the rest of the amazing team, we look forward to returning on my next trip!

The washing machine in the room, the best thing of this accommodation. People at the front desk and the lady cleaning the room were nice to me and were very helpful.

The only reason I stayed at the hotel is for the convenience of having a washing machine in the room, for long trips having a washing machine helps a lot, besides that nothing special about this place. The room was clean, but other facilities not at all, the gym total messy, not clean, lacks measures to keep it cleaned and sanitized. Also at the restaurant the tables were sticky. The staff in the gym and the restaurant very unprofessional and unfriendly, super basic breakfast. The toilet/lockers in the gym swimming pool super basic, not even soap or towels. If you are for a short stay, you can find way better options for a similar price.

pretty good about everything experienced

The hotel boasts a very good location, close to the software park and shopping centre. The room was well-equipped and maintained a high standard of cleanliness. It featured voice control for managing the air conditioning, lights, and curtains.

The shower door and bathroom door design is quite weird.

I like the cleanliness, breakfast, large rooms, the service of the staff.

Nothing

Location was perfect. It is situated across a big shopping mall with many food options.

none

It was so nice to see the road and the shopping centre

All was great

Stayed here 2 nights with my family. The rooms were nice and clean, and the place is conveniently located across a big shopping mall. There is a washing machine cum dryer in the apartment but the laundry took multiple rounds of drying before the clothes were completely dried. Water speed in the shower was a little slow.

Cleanliness, professionalism and responsiveness of the staff. Breakfast was good.

Location, a bit out of many attractions. Not many local shops nearby.

The location of the hotel was very good, our flat was big and clean and it was next to a big shopping centre with a lot of restaurants and cafes. Unfortunately, no one could speak English so they could help us. The breakfast was awful, not English and Irish, as they mentioned in the details. The bed wasn't comfortable, it wasn't smooth, it was like laying on stone.

Love the how spacious it was, and it has full amenities that I needed. I have to commend the staff who were very friendly and helpful especially the security manager, Jack Zhao. He has been very helpful when we checked out to get our transport to the airport. He helped with the luggages, tried to find our driver (who was lost) and also helped to communicate with the driver to get to the correct location.

The location wasa bit off. There were a couple malls right by the place but most of the touristy spots are quite far from the hotel. Also, i thought having the washing machine and the dryer in the bedroom was super weird, it made a lot of noise when using and I couldn't sleep well. So we were unable to wash or dry our clothes during bedtime...