9.3

Reviews of Niccolo Suzhou

115th Floor, Building 1, Suzhou International Finance Center, No.409 Suzhou Avenue East, Suzhou Industrial Park, 215028 Suzhou, China

  • Tom

    Reviewed: 22 February 2025 · Stayed in December 2024

    Verified review

    Amazing views!

    Property response:

    Dear Valued Guest, Thank you for sharing your wonderful feedback with us—we are absolutely delighted to hear that you enjoyed the amazing views during your stay at Niccolo Suzhou Hotel. As a team, we take great pride in offering our guests not only breathtaking panoramas of Suzhou’s skyline but also an unparalleled hospitality experience. Your appreciation truly inspires us to continue delivering the highest standards of service. Should your travels bring you back to Suzhou, it would be our pleasure to welcome you again for another memorable stay. Please do not hesitate to reach out if we may assist with any future arrangements. Warm regards,

    Dear Valued Guest, Thank you for sharing your wonderful feedback with us—we are absolutely delighted to hear that you enjoyed the amazing views during your stay at Niccolo Suzhou Hotel. As a team, we take great pride in offering our guests … Show more

    Niccolo Suzhou
    14 May 2025
  • Sinead

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review
  • Mirziyod

    Reviewed: 19 April 2024 · Stayed in January 2024

    Verified review
  • See the hotel
  • Ivo

    Reviewed: 18 February 2024 · Stayed in January 2024

    Verified review

    Repeat stay - what will it be like, did they get worse? On the contrary!! Again, absolutely excellent, and I have no choice but to state again - the best breakfast I've ever had in a hotel - and I've spent more than 30 years traveling around the world and living in hotels! Excellent!! A chef who is also present in the dining room, checking the quality of the serving and talking to the guests - this is definitely not usual at all and in my opinion absolutely perfect!! Keep it up please, I'll always be happy to come back! And the only mistake? Only that the maximum possible rating is only 10!

    Property response:

    Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our authentic service and impeccable hospitality. We appreciate your comments and happy that you’ve enjoyed the stay with us. We hope you have revealed the mild beauty of Suzhou from the commanding city skyline. Look forward to welcoming you in our hotel again soon. Best Wishes,

    Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our authentic service and… Show more

    Niccolo Suzhou
    2 March 2024
  • Christine

    Reviewed: 4 February 2024 · Stayed in January 2024

    Verified review

    Location was great.

    Property response:

    Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our authentic service and impeccable hospitality. We appreciate your comments and happy that you’ve enjoyed the stay with us. We hope you have revealed the mild beauty of Suzhou from the commanding city skyline. Look forward to welcoming you in our hotel again soon. Best Wishes,

    Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our authentic service and… Show more

    Niccolo Suzhou
    8 February 2024
  • Hon

    Reviewed: 28 July 2023 · Stayed in July 2023

    Verified review

    Restaurant, the manager Bob and some other staff. Lake view in the room and the restaurant. Room is spacious and has a good layout. There is a French white wine I like.

    I was asked by a waitress to share my table with another guest during breakfast, and I had to say no. This was also the first time I had such experience in a 5-star hotel. I was rejected to have a window table in the bar, while there was actually no other guest, and not even till I finished my drink. I asked for a latex pillow and was given in the first night, but it was not taken away from the second night. I didn't bother to ask for it again. I think housekeeping should take note on this.

    Property response:

    Dear Hon Man, Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our authentic service and impeccable hospitality. We are sorry to learn the issue you encountered with our breakfast during your stay. And sincerely apologize for the inconvenience caused. We value every guest comment and will act upon. We have informed the related department to review the facilities and service flow you mentioned. At the mean time we will enhance the staff training at your better assistance. We look forward to welcoming you again on your next visit. Best Wishes,

    Dear Hon Man, Thank you for staying with us in Niccolo Suzhou! We are a collection of contemporary chic hotels with highly-prized addresses. Underpinning everything we do is the desire to make life effortlessly luxurious through our auth… Show more

    Niccolo Suzhou
    2 October 2023
  • See the hotel
  • Vladimir

    Reviewed: 11 May 2023 · Stayed in May 2023

    Verified review
  • Showing 1 - 8

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...