Reviews of Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area
No.259 Xinshi Road, Gu Su District, 215007 Suzhou, China
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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewGreat location, the place was huge we felt like really living in a palace.
The photo studio on level one was disappointing. Very overpriced and their service was really poor.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPerfect in every way: service, location, & rooms! The design & maintenance are top-notch! Front desk service from Elena & our housekeeper lady was 5-star :)
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI didn't know I had unlimited access to the 4A-level Panmen
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood location, great premises with gardens and access to scenic area.
It is a large hotel, The swimming pool is nice but is not only for hotel guests. In summer holiday lots of children and parents that apparently take there their swimming lessons and come to swimm in afternoon. It can be very full and only 5 daybeds.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLovely rooms, great location
Small pool that was quite crowded.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotel is super grand and room is of high standard. Staff are nice and everything is convenient.
Hotel breakfast was normal.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewall very good
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation - one of the best. Same experience away from the rush of the tourist/crowd. Amazing staff and super clean.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe access to the nearby beautiful garden, the swimming pool, the private area of the garden where we could quietly take a stroll was the best part. The room was also extremely comfortable and beautiful and clean.
Nothing
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe scenary was beautiful. Mila was kind enough to upgrade our room
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation is great next to a historic park and staff very friendly. Rooms are clean and spacious. Breakfast is very good.
Our room was far from the lobby. The swimming pool is rather useless as it is dominated by children having swimming lessons.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewAmazing location and a luxury feel. The breakfast buffet is pretty good! It is simply a remarkable hotel with large common areas. Plenty of outdoor spaces to enjoy and explore, including numerous koji ponds.
When it was raining there were plenty of spaces where the hotel was leaking a bit.
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewHeritage hotel old style for those who looking for different experience
Facing an issue with refund amount still didn’t get it