Reviews of The Ritz-Carlton Shanghai, Pudong
8 Century Avenue, Lujiazui, Pudong, 200120 Shanghai, China
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery clean and beautiful hotel. Very good location
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEvery thing
Nothing
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewRoom and lounge were fantastic
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewGreat view and location. We thought the Club Lounge was a very good feature of the hotel and our stay.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThis is the best hotel I have ever stayed in my entire life. My room faced the Bund, offering breathtaking views of Shanghai’s skyline. The service was outstanding, every detail taken care of with genuine warmth. Dining was exceptional, with world-class cuisine that matched the stunning ambiance.
Nothing
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything was just perfect
Nothing
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewSince I’m a member of Marriott Bonvoy, of course, I chose this magnificent hotel. I arranged a transfer from the train station to the hotel in a luxurious S-class vehicle — the ride took 40 minutes. I was greeted like a VIP 😊 The Ritz-Carlton Shanghai, Pudong offers a luxurious urban retreat with breathtaking views of the Huangpu River and The Bund. Guests can enjoy premium amenities, including an indoor pool and a world-class spa. The hotel itself exudes luxury and comfort — you feel completely at home. Their customer service is absolutely outstanding!!! I want to extend my heartfelt thanks to all the hotel staff for treating me like a VIP, for every little detail and thoughtful touch. A special thanks to Yana, you are a wonderful person. Thank you for your dedication, and thanks to the universe for bringing us together. I will always remember the time I spent there! The hotel gave me exclusive gifts, noticed subtle details in my look, and wrote me warm wishes that brought tears to my eyes! I highly recommend this hotel — if you are in Shanghai, this is the only place to stay. You won’t regret it!
Honestly, there was nothing I didn’t like. Everything exceeded my expectations — from the service and comfort to the atmosphere and attention to detail. It was a flawless stay.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Reviewed: 15 July 2025 · Stayed in May 2025
Verified reviewOne of the best hotels I've stayed in my life! And the views...
Everything was remarkable.
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewEverything! The view of the tower from the room is actually insane (make sure to book a room with a view)
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation, Service, Breakfast
Nothing
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in March 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLuxury feeling when we entered the hotel and the room. The staff is professional and friendly. The facilities are top-notch. The view from the room was remarkable.
The bed and pillow were not comfortable (bed was hard, pillow was too soft). The smoke detect system was blinking for a whole night. There were so many mirrors in the room. Therefore our sleep was not great!