Reviews of Travel of Swan International Hostel

The location was amazing, 5min walk to the East entrance of Wulingyuan. They also let us check in early since they had a room available. The staff was all friendly.

It was unfortunate that such a beautiful place and new building was badly maintained. It was obvious that the staff didn’t really know how to clean and didn’t hire cleaners. The shared rooms with multiple people looked better, but our room had a lot of hair and dust bunnies on the floor, as well as scuff/dead bug marks on the wall. The bathroom and curtains had some black mould, and the shower drain had flies in it when we arrived. The AC worked well but looked neglected with mould or dirt visible. When we asked about the issues the staff was apologetic and came to spray insecticides and re-mop the floor. I asked if there was a vacuum I could use but they did not have that, which explained the hair and dust. This probably started as a very cute place but now has lost some of its charm due to the lack of proper maintenance. I understand it is a hostel but there was a lot I could’ve done myself in 30min if I was the owner - if the staff is reading this review: please get a vacuum, wash the curtains and mouldy bathroom with vinegar, and scrub the walls!

Everything! The boss was so so lovely, rooms were clean, vibe was great. Location to the park was brilliant, 2 minutes walk away from the entrance. I cannot recommend this place enough

Nothing!

Good English, David can book your parc tickets for you. The place is really close to the entrance. The room was clean with a secure big closet. There is a rooftop to clean and dry your laundry. I highly recommend 👌

Location, staff, facilities

It’s was a bit cold when I was there.

Concise and timely information abt hiking in zhangjiajie.

The staff were incredibly kind and helpful!

Friendly and helpful staff, great price and superb location near the park main entrance and the night market

Nobody seems to care much about cleanliness, espeacialy about the bathrooms...

Staff was lovelyyy! Location - it’s 2min walk to the park. But if you want to go to Tianmon mountain, you have to go first to the city (25min) and there take the cablecar.

Everything is DIRTY. It’s really sad because you can see everything is kinda newly renovated and it’s really bad that they do not have cleaning staff as they don’t know how to clean. Dirty common space, dirty bathrooms, bad was not okay, there was mold in the bedroom,… I would not stay here.

Location was great! So close to the park. Cute food market in the evenings and good restaurants near by 👌🏼

free dryer machine the best hostel in zhangjiajie, and the only one some kind of follow the standard rules of international youth hostel. but it can be much better

cleaning is needed choosing hotel will be better if your are not alone

Great location to bus station and easy access to attractions. David was excellent - very helpful and friendly. Spacious dorm room with comfy bed, locker and privacy curtain. Laundry and kitchen facilities. Ticket and tour information.

Super, clean, good ambiance, the owner is very friendly and can help you for all questions.

No European bathrooms in the shared bathrooms, only in the private rooms

Interaction with the staff/owner and other guests. Guests will be added into group chat on WeChat. Tips on trips and foods shared in the group chat.

The squat toilet

The hostel is about a 10 minute walk from the Wulingyuan enterance of the Zhangjiajie National Park - a fantastic location even for lodging that would cost several times more per night! The hostel and facilities are clean throughout. The host provided valuable info through WeChat, particularly on weather conditions in the park that affected transportation options within the park. Great value for your money given the comfort, cleanliness, and superb location! Just one note: make sure you can use Alipay - you can only pay for the laundry machine using Alipay.

Nothing in particular!