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Reviews of UrCove by Hyatt Xi'an Hi-Tec

No. 26, Keji Road, Gaoxin District, Xi'an, Yanta, 710000 Xi'an, China

#15 of 100 hotels in Xi'an

Guests' Choice

Review score

Based on 35 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.5

  • Staff

    9.2

  • Value for money

    9.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 26 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    We really loved this hotel. The room was spacious and really comfortable. We loved the fact that they provided good quality coffee in the room, which is not really common in China; The bed was comfortable. Cleaning was made daily. Breakfast was various; you could find international food and also chinese dishes. Coffee provided at breakfast was also really good. Also the juices and the food offered were tasty and had a great variety. Even if it is not situated in the center the hotel is really close to the Kejilu subway station ; from this station you cand arrive in 20 minutes in the center or directly at the Giant Goose Pagoda. We especially liked the fact that there are plenty of the restaurants and supermarkets in the area. One minus is that the staff doesn't speak english (except 1 receptionist) and it was a bit difficult to make the check in, however with the translator app we managed. Overall, even if communication wasn't easy they were really helpful and even helped us with booking tickets on our Wechat.

    Stayed in April 2025

  • Reviewed: 15 May 2025

    10
    Great hotel, value for money. Kudos to the staffs at the front desk for their hospitality.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights

    The gym shall not be attached next to the laundry. The guests that use the laundry service definitely cause disruptions to the guests using the gym.

    Free laundry service definitely helps during summer time. The location of the hotel can easily access to anywhere within the city and close proximities to the attractions. Forget to mention the breakfast served choices are plenty and qualities are superb.

    Stayed in May 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Good experiences, free upgrades to bigger room. Clean! The most important part I concerned with, but the environment was super satisfied. Super great time with them.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    10
    A wonderful stay with lovely staff.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    There wasn't a great view from out the window, but there are many scenic places nearby so was no issue.

    The location was very convenient, being about a five minute walk from kejilu underground station which is connected to two lines as well as being within walking distance of a plethora of restaurants and at least three snack streets. The staff were very helpful and friendly and helped me seamlessly check in and out. The room itself is large and well equipped with a hair dryer, mini fridge, kettle and coffee machine. There is also a self-service laundry as well as a small but functional gym (two treadmills, a bench, a selection of dumbbells and two cable machines). Housekeeping comes around daily and keep all the amenities topped up and remake the room, they are also very lovely and friendly!

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We only stayed for one night, but it was absolutely amazing! From the moment we arrived, we were impressed by the hotel's luxurious atmosphere and top-notch service. The location is fantastic—close to amenities, making everything so convenient. The room was elegant, comfortable, and well-equipped, providing the perfect space to relax. The highlight of our stay was the breakfast—so many options to choose from, catering to all tastes. Whether you prefer a hearty meal or something light, there's plenty to enjoy. Even though it was a short stay, we felt truly pampered. Highly recommended, and we’d love to return for a longer visit!

    Stayed in March 2025

  • Reviewed: 28 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very friedly staff and good location

    Stayed in February 2025

  • Reviewed: 13 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff who helped organize the tour. Excellent comfort for such a price. Delicious breakfast.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not good

    Staff and hotel overall

    Stayed in August 2024

  • Reviewed: 16 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    A/C in one of the rooms had issues. However, staff didn't address right away or offer another room. We stayed there for 2 nights.

    Breakfast good! Location near high tech areas.

    Stayed in June 2024

  • Reviewed: 11 May 2024

    9.0
    Very good place near the centre, good price/performance
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No english

    Food, property

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Beautiful high quality hotel!
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, except they need to update their location and their address on booking. It’s not quite right. Use the maps location.

    Everything is beautiful, high quality, and clean. Beds are comfortable and with great nice touches like bathrobes, daily water, abs other toiletries included. Breakfast was superb!! It’s not an American breakfast but that’s a good thing! If you are willing to reach out and try something new it will definitely satisfy you. 5 minutes walking distance to the Kejielu subway station, very convenient. Very impressed here overall, especially with the quality you get for the price. Will definitely stay here again!

    Stayed in May 2024

  • Reviewed: 19 April 2024

    9.0
    perfect
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was great, staff were very helpful. shout out to Quinn for helping me to order food delivery!

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Very comfortable, good value and very helpful staff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Well, would have been nice to be able to get a gin and tonic or glass of wine, but this is not something freely available in China in most places - they did have beer which my husband appreciated.

    Good location with shops and restaurants around, super helpful staff, (Candy kindly took my husband to pharmacy when needed) nice comfortable cafe with good coffee in lobby. We really enjoyed our stay here.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Wonderful hotel at the Hi-Tec quarter of Xi'an
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights

    No credit cards, nor maestro is working here, you need cash or alipay. During breakfast there is enough personell to upgrade the service level. Three ladies receive your room card to check in at the breakfast, but the tables are not cleaned during the breakfast, this could be done to improve the comfort level at the table.

    The hotel was a very comfortable and beautiful hotel. It is situated in the Hi-Tec quarter, 15 minutes by taxi southwest from the Wall. It has a nice bar and cafe downstairs. The breakfast has a wide variety of food, every day changing. The room is super clean and comfortable with complementary water, coffee, tea and a coke per day.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Great food, facilities, staff and location
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, great staff and great food, love that it had gym and washing machine.

    Stayed in February 2024

  • Reviewed: 22 March 2024

    10
    Lovely Hotel, will be looking out for this brand in the future.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    Nothing

    Lovely hotel.. felt very new/fresh and after staying in other hotels in China, this was by far the best and ultimately the cheapest we stayed in. The choice at breakfast alone was awesome.. the comfy beds and everything up to spacious rooms and even heated toilet seats were noticeable and gave a 5* feel.

    Stayed in March 2024

  • Reviewed: 9 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    there are stairs at the front door, it is not convient with a big suitcase.

    breakfast is nice, good food, location is good too

    Stayed in October 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Almost hotel workers can't speak english.

    Good place for rest

    Stayed in October 2023

  • Reviewed: 25 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing explained, just given key and told where and when breakfast was.. In some 6 Instances i felt awkward and uncomfortable.

    Very difficult for an English speaker.

    Stayed in July 2025

  • Reviewed: 17 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 11 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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