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Reviews of Jinmao Hotel Xi'an Downtown ( Bell & Drum Tower)

No. 36, Zhuba City, Beilin District, Beilin, 710012 Xi'an, China

#24 of 100 hotels in Xi'an

Guests' Choice

Review score

Based on 354 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    9.1

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Perfect vibes!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    May be they could improve breakfast options.

    The restaurant had a very nice vibe! Open space and traditional style. The room was also kinda traditional and very cozy. Staff were super kind and helped me with arranging my tours and any need I had. Also a plus: they speak English which is not that common in China. They even gave me a panda teddy bear as a souvenir! 💝

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    A comfortable stay in the heart of Xi’an ancient city
    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Break quality wasn’t great compared with other hotels we’ve stayed at in our travels in China.

    The hotel is of a good standard with big rooms and close to the centre of the old city. The gym was big and well-equipped.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little hard to find but OK once we worked out the location

    Good location. Staff very helpful with directions. Location was perfect. Close to restraints and street food.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Special offer - Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location. Very clean and comfortable room.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Had a great stay
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Busy street. Can be nosiy

    Location was great. Lot of eateries. Vehicle rental readily available. Friendly staff. Washing machine available (foc) Clean room.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I like Everything, but expensive

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Good location, nice staff, spacious room, breakfast was ok.
    • Leisure trip
    • Family with young children
    • Special offer - Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and spacious room. Laundry room available too.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Great base to explore Xi’an from.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was all good

    It was very central and easy walking distance to many Xi’an attractions including the Muslim quarter. Breakfast was varied and generous and they were free laundry services. It was fun watching the robot delivering food orders

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really clean and lovely room. Location is fantastic and staff really nice

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Everything perfect - thank you!
    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room size, location, procing

    Stayed in August 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The stuff helped us to reserve ticets to terracotta army.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Nice hotel, very central
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location. Easy access to metro and room was comfortable

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location staff were friendly and could speak English

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Special Offer - Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    X

    Very good , very central , enjoyed my stay

    Stayed in May 2025

  • Reviewed: 30 June 2025

    9.0
    Really enjoyed Xi’an. Hotel is in a fabulous location within walking distance of the sights
    • Leisure trip
    • Family with young children
    • Special Offer - Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower could have been more powerful but was hot and ok

    The location was 10/10. Washing and drying facilities free of charge was a bonus. Didnt try the breakfast but looked good. Bed super comfy, room good size. Good bathroom. Spotlessly clean Staff very friendly and super helpful

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Special offer - Deluxe Family Room
    • Stayed 2 nights

    Breakfast could be better.

    Very good overall. Internet worked well. Nothing against it really.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    Comfortable, situated in the perfected location to reach all the main point of interest
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Beating XiAn in beautiful XiAn
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, in the beating heart of XiAn, on a street full of life colors and people. There are multiple place to eat around. The staff was so so nice and helpful, we’ve appreciated it a lot. Plus the hotel is stunning, innovative, comfortable, with a beautiful gym and a very local breakfast. Absolutely suggested!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Good location and value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Common area looks a bit dated and breakfast could be better

    Location - centralized, near to the Bell tower and Muslim quarters.

    Stayed in May 2025

  • Reviewed: 5 June 2025

    8.0
    Comfortable location, spacious room
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There’s a laundry room, but as far as I could see there were only washers, no dryers? This meant that I couldn’t use the washers. The room also doesn’t have enough room to really dry stuff, or maybe I misjudged the hanger area. The carpet at the entrance of the room could use a deep clean. The sounds from the street were very loud till late if you have a room facing the bar.

    Very convenient location. Close to the subway station and shopping streets. Also a quick walk to the south gate of the city wall. Room is spacious and beds are comfortable. They also give you some welcome fruits and I received a small breakfast pack upon request, because I had an early flight.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Great location for visiting the historic downtown Xi’an sites
    • Leisure trip
    • Family with young children
    • Special Offer - Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was previously occupied by smokers and had a strong smell. There’s no A/C in the public areas. We had to leave early to the airport, and the staff had previously promised us boxed breakfasts, but the morning staff didn’t know about it and were annoyed with our request.

    Excellent location in the center of town near the drum tower and great local eating places nearby. Convenient free guest laundry facilities

    Stayed in June 2025

  • Reviewed: 29 May 2025

    8.0
    Very comfortable, best location for those who like walking
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I think the facilities start to be old a little bit maybe some refreshments are needed, like The paint in the room was slightly damaged.

    The location is just the best within down town and a lot of attractions and monuments were so close and it’s very dynamic during the evening you will find a lot of restaurant just at the front of the hotel. The size of the room was very convenient

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Definite recommendation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We arrived around 08:30 in the morning, and the staff was so kind to already check us in, so we had a room right away. Staff was super friendly, the location is great, and breakfast is good. We would always stay here again!

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Really nice hotel in a convenient location, staff were helpful and friendly, thanks for the stay.

    Stayed in April 2025

Showing 1 – 25

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