Reviews of Jinmao Hotel Xi'an Downtown ( Bell & Drum Tower)
No. 36, Zhuba City, Beilin District, Beilin, 710012 Xi'an, China

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewFantastic central location. Large, clean room. Decent gym for a hotel.
Some noise from slamming doors from other rooms on the floor. Breakfast selection was ok, but a bit average.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe hotel has great location, is exceptionally clean and customer friendly. The free and well equipped laundrette was the bonus.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe location is superb, and the room as well (e.g facilities, cleaning)
Might be a bit noisy at night, but the windows isolate it pretty well
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe restaurant had a very nice vibe! Open space and traditional style. The room was also kinda traditional and very cozy. Staff were super kind and helped me with arranging my tours and any need I had. Also a plus: they speak English which is not that common in China. They even gave me a panda teddy bear as a souvenir! 💝
May be they could improve breakfast options.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel is of a good standard with big rooms and close to the centre of the old city. The gym was big and well-equipped.
Break quality wasn’t great compared with other hotels we’ve stayed at in our travels in China.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood location. Staff very helpful with directions. Location was perfect. Close to restraints and street food.
A little hard to find but OK once we worked out the location
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPerfect location. Very clean and comfortable room.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation was great. Lot of eateries. Vehicle rental readily available. Friendly staff. Washing machine available (foc) Clean room.
Busy street. Can be nosiy
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI like Everything, but expensive
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNice and spacious room. Laundry room available too.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was very central and easy walking distance to many Xi’an attractions including the Muslim quarter. Breakfast was varied and generous and they were free laundry services. It was fun watching the robot delivering food orders
It was all good
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReally clean and lovely room. Location is fantastic and staff really nice
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewRoom size, location, procing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewit has a beautiful view to the drum tower, it is well located
the gym has no air conditioning, so it is very hot in there and very bad air. the stuff doesn't speak english at all. They want to help, so they use their phone for translation, but unfortunately they don't speak any english.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe rooms are beautiful and really clean. It is very modern and it has a free laundry room which we found really useful when travelling for weeks.
The light went randomly and then we got a phone call at 2 am by mistake which was a bit weird but apart from that the hotel was great!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLoved the fabulous, spacious room!! Superb location.
I would have liked to have stayed in to eat an evening meal one of the nights but the location meant I didn’t need to go far.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe stuff helped us to reserve ticets to terracotta army.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery good location. Easy access to metro and room was comfortable
Dear guest, thank you for your comments on our hotel and we look forward to your next visit.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGood location staff were friendly and could speak English
Dear guest, thank you for your comments on our hotel and we look forward to your next visit.