9.1

Reviews of voco Guangzhou Shifu by IHG

No. 188 Di Shi Fu Road, Li Wan, 510140 Guangzhou, China

  • Anonymous

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Front desk sunny lin and Shawn lv service is very friendly!

  • Debora

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Sunny Shawn Kelly Gloria service good

  • Mrramazan

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Good location, staff very kind and helpful. I will come back for sure.

    Property response:

    Dear valued guest, Thank you so much for sharing your wonderful feedback about your stay at voco Guangzhou Shifu—and we’re absolutely thrilled to hear you “will come back for sure”! It means a great deal to us that you appreciated our hotel’s good location; we’ve always aimed to place our guests in a spot that makes exploring the city easy, so your recognition of this warms our hearts. Equally, we’re delighted our staff left you with a “very kind and helpful” impression—providing warm, supportive service to make every guest feel cared for is at the core of what we do, and we’ll be sure to share your praise with the entire team. Your commitment to returning is the highest compliment we could receive. We’re already looking forward to welcoming you back soon, and we’ll work hard to ensure your next stay is just as enjoyable, if not more so. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for sharing your wonderful feedback about your stay at voco Guangzhou Shifu—and we’re absolutely thrilled to hear you “will come back for sure”! It means a great deal to us that you appreciated our hot… Show more

    voco Guangzhou Shifu by IHG
    2 September 2025
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  • Tien

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Jimmy and goira sunny jack are all good service very nice hotel

    Property response:

    Dear valued guest, Thank you so much for your wonderful feedback and recognition of our team and hotel! We’re absolutely thrilled to hear you had a great experience at voco Guangzhou Shifu, and that Jimmy, Goira, Sunny, and Jack all delivered excellent service during your stay. Each of these team members takes pride in making our guests feel welcome and cared for, so your praise will mean the world to them—we’ll be sure to pass along your kind words right away. It’s also fantastic to know you found our hotel “very nice,” as we work hard to ensure every aspect of your stay, from service to comfort, lives up to your expectations. We can’t wait to welcome you back to voco Guangzhou Shifu in the future, and we’re confident our team will continue to provide you with the same warm, high-quality service you enjoyed this time. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for your wonderful feedback and recognition of our team and hotel! We’re absolutely thrilled to hear you had a great experience at voco Guangzhou Shifu, and that Jimmy, Goira, Sunny, and Jack all deli… Show more

    voco Guangzhou Shifu by IHG
    1 September 2025
  • Soon

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Jimmy and jack Goira are good service

    Property response:

    Dear valued guest, Thank you so much for taking the time to recognize Jimmy and Jack Goira! We’re thrilled to hear they provided you with such great service during your stay at Voco Guangzhou Shifu. Jimmy and Jack consistently strive to make every guest’s experience smooth and welcoming, and your kind feedback will be a wonderful motivation for them to keep up their excellent work. We’ve made sure to pass along your praise to both of them—they’ll be delighted to know their efforts made a positive impression. We hope to have the pleasure of welcoming you back soon, and we’re confident our team will continue to deliver the same thoughtful service you enjoyed. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for taking the time to recognize Jimmy and Jack Goira! We’re thrilled to hear they provided you with such great service during your stay at Voco Guangzhou Shifu. Jimmy and Jack consistently strive to m… Show more

    voco Guangzhou Shifu by IHG
    1 September 2025
  • Mrramazan

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Sunny lin service very nice

    Property response:

    Dear valued guest, Thank you so much for taking the time to praise Sunny Lin! We’re absolutely delighted to hear that Sunny provided you with such nice service during your stay. Sunny has always been dedicated to delivering warm and attentive care to our guests, and your recognition will be a wonderful encouragement for her to keep up the great work. We hope to have the pleasure of welcoming you back to Voco Guangzhou Shifu in the future, and we’re confident that our team, including Sunny, will continue to offer you a pleasant stay experience. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for taking the time to praise Sunny Lin! We’re absolutely delighted to hear that Sunny provided you with such nice service during your stay. Sunny has always been dedicated to delivering warm and atten… Show more

    voco Guangzhou Shifu by IHG
    1 September 2025
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  • Nararat

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    This is the first time I stayed at this hotel. Honestly, it is very good decision. The hotel is comfortable, clean and nice. The staffs is very helpful specially Mr. Wyman, May James and Mona. I will definitely come back again for this hotel in future.

    Property response:

    Dear valued guest, Thank you so much for choosing Voco Guangzhou Shifu for your first business trip stay—and for sharing such a wonderful review! We’re absolutely thrilled to hear that booking our hotel turned out to be a “very good decision” for you, and that our comfortable, clean, and pleasant environment met your needs for a business trip. Your recognition of our team—especially Mr. Wyman, May, James, and Mona—means the world to us. For business travelers like yourself, we know reliable, helpful service can make all the difference, and it’s fantastic to hear they went above and beyond to assist you. Whether it was streamlining check-in, addressing your needs promptly, or offering support during your stay, their dedication reflects our commitment to making every business trip smooth and worry-free. We’ll make sure to pass along your kind words directly to them; this encouragement will undoubtedly keep them motivated to keep delivering top-notch service. The news that you “will definitely come back again” is the highest praise we could ask for. We’ve already started looking forward to your next visit to Guangzhou, and we’ll ensure our team—including Mr. Wyman, May, James, and Mona—continues to uphold the comfortable, clean standards and helpful service you enjoyed, so your next business trip stay is just as satisfying. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for choosing Voco Guangzhou Shifu for your first business trip stay—and for sharing such a wonderful review! We’re absolutely thrilled to hear that booking our hotel turned out to be a “very good deci… Show more

    voco Guangzhou Shifu by IHG
    28 August 2025
  • Joseph

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff members.

    Property response:

    Dear valued guest, Thank you so much for your kind feedback about our staff! We’re truly delighted to hear that our team members made you feel welcome with their friendly attitudes—creating a warm, approachable atmosphere for every guest is at the core of our hospitality. We’ll be sure to share your appreciation with the entire team; knowing their friendliness left a positive impression on you will be a wonderful encouragement for them to keep up the great work. We hope to have the pleasure of welcoming you back to [Hotel Name] for another pleasant and comfortable stay in the future. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for your kind feedback about our staff! We’re truly delighted to hear that our team members made you feel welcome with their friendly attitudes—creating a warm, approachable atmosphere for every guest i… Show more

    voco Guangzhou Shifu by IHG
    20 August 2025
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  • Shirish

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Oskar

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Good location, lovely and helpfull staff, breakfast was amazing, the pool was stunning. Would definitely recommend to everyone who wants to visit this lovely city and stay in its historical old part.

    Property response:

    Dear valued guest, Thank you so much for your wonderful feedback and glowing recommendation—we’re absolutely thrilled to hear every aspect of your stay exceeded your expectations! It brings us immense joy to know you loved our convenient location, especially that it lets you stay in the historical old part of the city—we believe this spot perfectly blends comfort with local charm, making it ideal for exploring. We’re also delighted our team’s lovely, helpful service, the amazing breakfast, and the stunning pool added to your fantastic experience; each of these elements is crafted to make guests feel welcome and relaxed, and your praise means the world to us. Your willingness to “definitely recommend” us to others is the highest compliment, and we can’t wait to welcome you, as well as your friends and family, back to voco Guangzhou Shifu for another memorable stay in the future. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for your wonderful feedback and glowing recommendation—we’re absolutely thrilled to hear every aspect of your stay exceeded your expectations! It brings us immense joy to know you loved our convenient … Show more

    voco Guangzhou Shifu by IHG
    20 August 2025
  • Yuk

    Reviewed: 17 August 2025 · Stayed in May 2025

    Verified review
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  • Luis

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Sunny and Joey service is very good

    Property response:

    Dear valued guest, Thank you so much for taking the time to share your positive experience! We’re absolutely delighted to hear that Sunny and Joey provided you with such excellent service—their dedication to making guests feel welcome and supported is exactly what we strive for, and we’ll be sure to pass along your kind words to them directly. It means a great deal to us that their service contributed to a pleasant stay for you, and we can’t wait to welcome you back to voco Guangzhou Shifu for another enjoyable visit. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for taking the time to share your positive experience! We’re absolutely delighted to hear that Sunny and Joey provided you with such excellent service—their dedication to making guests feel welcome and … Show more

    voco Guangzhou Shifu by IHG
    18 August 2025
  • Maksym

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Aleksandra

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Sunny may Emily service is good room is clean i Love Voco

    Property response:

    Dear valued guest, Thank you from the bottom of our hearts for your amazing feedback—we’re overjoyed to hear you love voco! It’s wonderful to know that Sunny, May, and Emily provided you with such great service—their dedication to making your stay special shines through, and we’ll be sure to share your kind words with each of them. We’re also thrilled that you found your room clean and comfortable, as maintaining a welcoming space is at the core of what we do. Your love for voco means the world to us, and we can’t wait to welcome you back soon for another fantastic stay. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you from the bottom of our hearts for your amazing feedback—we’re overjoyed to hear you love voco! It’s wonderful to know that Sunny, May, and Emily provided you with such great service—their dedication to making … Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
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  • 7.0 Good
    Jorge

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The room was great, size wise and also very clean. Staff very nice and helpful

    Location could be better

    Property response:

    Dear valued guest, Thank you for sharing your feedback with us! We’re thrilled to hear that you were pleased with your room—both its size and cleanliness are aspects we work hard to maintain, so your satisfaction means a lot. It’s also wonderful to know our staff were nice and helpful during your stay; their dedication to making guests feel welcome is something we’re truly proud of, and we’ll be sure to pass along your kind words. We appreciate your honesty regarding the location. While we strive to offer convenience, we understand it may not meet every guest’s needs, and your feedback helps us reflect on how we can better support our guests, whether through clearer pre-arrival information or assistance with transportation arrangements. We hope you’ll consider staying with us again in the future, and we’ll do our best to make your next experience even more enjoyable. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you for sharing your feedback with us! We’re thrilled to hear that you were pleased with your room—both its size and cleanliness are aspects we work hard to maintain, so your satisfaction means a lot. It’s also won… Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
  • Jasurbek

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Raheel

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Clean

    Location

    Property response:

    Dear valued guest, Thank you for your feedback. We’re glad to hear you found the premises clean—maintaining a hygienic environment is a top priority for us, so your note is much appreciated. We’re sorry to learn that the location didn’t meet your expectations. We understand how important convenience is, and we’ll take your feedback into account as we continue to assess ways to enhance our guests’ overall experience, including providing clearer information about the surrounding area to help with travel planning. We hope you’ll give us another chance in the future. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you for your feedback. We’re glad to hear you found the premises clean—maintaining a hygienic environment is a top priority for us, so your note is much appreciated. We’re sorry to learn that the location didn’t … Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
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  • Ka

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review
  • Hockwoei

    Reviewed: 8 August 2025 · Stayed in May 2025

    Verified review
  • Hockwoei

    Reviewed: 8 August 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Melinger

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Pansy

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Room facilities are good.

    None

    Property response:

    Dear valued guest, Thank you so much for your wonderful feedback—we’re absolutely thrilled to hear you enjoyed your stay and that you plan to return on your next trip to Guangzhou! It’s fantastic to know you were satisfied with the room facilities—maintaining high-quality amenities is a key part of our commitment to creating great stays, so your approval means a lot to us. We can’t wait to welcome you back soon and continue providing you with a fantastic experience at voco Guangzhou Shifu. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for your wonderful feedback—we’re absolutely thrilled to hear you enjoyed your stay and that you plan to return on your next trip to Guangzhou! It’s fantastic to know you were satisfied with the room f… Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
  • Wong

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The room is large and it was well maintained. The lady who cleaned the room (1032) from 24th - 28th July 2025 was very diligent and client focus. She definitely deserved a 5 star rating

    wifi drops on many occasions and the alley just outside the hotel is pretty messy and dirty

    Property response:

    Dear valued guest, Thank you for taking the time to share your feedback—we truly appreciate your insights! We’re delighted to hear that you found your room large and well-maintained, as keeping our accommodations in top condition is a priority for us. A special thank you for highlighting the exceptional work of our housekeeping colleague who attended to room 1032 from July 24th to 28th. Her diligence and client-focused approach are exactly what we strive for, and we’ll be sure to recognize her with your well-deserved 5-star praise—this will mean the world to her. We sincerely apologize for the issues with the Wi-Fi dropping and the messy, dirty alley outside the hotel. These are certainly areas that need attention: Our IT team is already investigating the Wi-Fi stability to resolve the connectivity issues promptly. While the alley is outside our direct control, we’ll reach out to local authorities to address the cleanliness concerns, as we want your entire experience—including the surrounding area—to be pleasant. Your feedback helps us improve, and we hope to have the opportunity to welcome you back soon, with a smoother stay all around. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you for taking the time to share your feedback—we truly appreciate your insights! We’re delighted to hear that you found your room large and well-maintained, as keeping our accommodations in top condition is a pri… Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
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  • Mojtaba

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Front desk May service very good,room very big and clean

    Front desk May service very good,room very big and clean

    Property response:

    Dear valued guest, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that May at the front desk provided you with such excellent service—her dedication to going above and beyond for our guests shines through, and we’ll be sure to pass along your heartfelt praise to her directly. It’s also fantastic to know you enjoyed the spacious and clean room—maintaining comfortable, spotless accommodations is a top priority for us, so your satisfaction in this regard means the world. We can’t wait to welcome you back to voco Guangzhou Shifu for another exceptional stay. The entire voco team would be honored to welcome you again and continue delivering the service that made your experience memorable. Best regards, voco Guangzhou Shifu

    Dear valued guest, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that May at the front desk provided you with such excellent service—her dedication to going above and beyond for our guests shines throug… Show more

    voco Guangzhou Shifu by IHG
    14 August 2025
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