A very short trip away from Tianmenshan, transfer from and to the train station was flawless.

Stayed in August 2025

As it was on pictures

Stayed in August 2025

Staff were very kind and helpful, they even brought us to the airport with two cars for free. The manager herself drove us there ..:)

Stayed in August 2025

Breakfast

Bed

Stayed in July 2025

Good location near Tianmen Mountain and room was spacious. Despite our limited Chinese, the staff were nice and helped us order food in when we weren’t feeling well.

Stayed in August 2025

Was a very good hotel with friendly staff, very accommodating. Our room was amazing and very spacious

Stayed in August 2025

The space in the room

Stayed in August 2025

Lovely stay, and Lin was very helpful.

Stayed in August 2025

We appreciated the airport pick-up and the room upgrade. The hotel is situated 10min walk from the Tianmen cableway. Clean and modern room with a great view

Stayed in July 2025

Nothing

Amazing Hotel with free transfers from/to west train station. The staff were very responsive to our requests and although limited English, there are APPs available for conversation translation you will need to use - we appreciated staff patience and perseverance, 10 out of 10. Lovely western breakfast available and with a 6am start if needed. Rooms are clean and tidy with lots of space, good aircon. Small shop on site with essentials including walking pole CNY25. Highly recommend using DIDI as Hotel is a 15 min walk from main area/ cableway. Overall excellent service.

Stayed in August 2025

The WiFi had issues that he sought to correct but the engineer couldn’t so as a digital nomad that was significant. But when I asked to cancel 2 of my 3 nights booked there because of it, for the first time in 10 years the hotel agreed and refunded my other 2 nights. Of course the surrounding area is filled with incredible sites.

Nice room with indoor balcony, large shower with hot water and nice sized bathroom, firm bed, excellent location and very accommodating proprietor, Jerry! I liked the casual setting and being a few steps from many restaurants

Stayed in July 2025

The location is great for the Tianmen entrance A and park, and the airport; however is a bit far from the rest of the city

The staff was nice, the room was clean and very spacious with comfortable beds! The bathroom was huge as well and clean, as the main room. The breakfast was very good!

Stayed in July 2025

Pretty good facilities and breakfast but the best part was the attitude of the girls in the hotel - very friendly, helped with every question or request despite not being able to speak English. Overall 10/10 stay.

Stayed in July 2025

Spacious Rooms. Booked two bedroom suite. Got free upgrade to bigger room three bedroom with auto Majong Table. Very accommodating staff. Specially Front Desk supervisor. Plenty of free Bottled water provided. Breakfast at VIP Western was Excellent.

Stayed in July 2025

Deluxe Queen room spacious, well appointed, clever layout and even had a balcony; VIP Western B’fast excellent w/ service even. Highly recommended

Stayed in July 2025

The personal does not speak english (problem in all china) but they communicate with translation devices. So it is not a big problem, and it is the same as in whole china

The hotel is amazing, the rooms are very luxury. Integrated spekears, bathroom in the middle of the room, automatic windows, etc. The bathroom has also all the confort of a premium hotel.

Stayed in June 2025

Our room was huuuge

Stayed in June 2025

The staff was very helpful. The property was in the right location of where we needed to go. The pictures reflect the actual rooms. They were at the airport when we arrived… our plane was delayed. Felt welcome as we checked in. I would definitely recommend this place.

Stayed in June 2025

Nothing really

Very spacious rooms, super comfortable Staff is friendly and will receive you with some tea

Stayed in June 2025

Exceptional people. Among my travels to numerous countries and staying in hotels of all types, the hospitality and the care shown by all the people at this hotel stands out as the very best. The extent to which they went to ensure not only a comfortable and safe stay is commendable. Extremely thoughtful and friendly in nature. Helped with everything at the hotel and for the sightseeing of the city on both days.

Stayed in May 2025

Nothing to complain about.

Located just about 5mins from Tianmen mountain cable car station (line A and shuttle bus line B & C). Otherwise takes only 15mins with Didi to go directly to Tianmen parking area. Staff members are very helpful. We had booked our tickets to Tianmen cave but were late and almost missed our booked given time slot. The staff not only reminded us to get to the cable station on time but also helped us reach the station on time. Room is very spacious even for the standard room, also modern, well-maintained with very good amenities. The in-room washing machine also helps a lot. Hotel also offered both western style and chinese style breakfast to choose from and starts serving breakfast very early which helped because we booked our attraction tickets really early in the morning.

Stayed in June 2025

The room was spacious and the location perfect. The staff made it, they were so friendly and helpful. Even with the language barrier the manageress went out of her way to help me out.

Stayed in May 2025

The staff was very friendly and helpful. The room was beautiful.

Stayed in May 2025

The only down side was that there was no door to the bathroom.

Everything was amazing! The helpful staff, clean room every day, change of towels and new toilet paper every day. The environment feels authentic chinese. The bed and pillow was very comfortable. Wish we had the time to get a foot bath aswell. Great to have breakfast included, and that there is a small store with necessities next to the front desk. And great with the pickup service! 10/10!

Stayed in May 2025