Reviews of Zhangjiajie DreamWay Hotel - Free pick up service
15-201, West Street, Oulu Town, Nanzhuangping, Zhangjiajie City, Yong Ding, 427000 Zhangjiajie, China
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewAttentive staff, big room with washing machine, breakfast included
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewA very short trip away from Tianmenshan, transfer from and to the train station was flawless.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAs it was on pictures
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were very kind and helpful, they even brought us to the airport with two cars for free. The manager herself drove us there ..:)
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewBed
Breakfast
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location near Tianmen Mountain and room was spacious. Despite our limited Chinese, the staff were nice and helped us order food in when we weren’t feeling well.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWas a very good hotel with friendly staff, very accommodating. Our room was amazing and very spacious
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe space in the room
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLovely stay, and Lin was very helpful.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide you with a better experience.
Thank you very much for your recognition of us. At the same time, we are very sorry for the unpleasant experience caused by the smell of smoke in the corridor. We will strengthen our inspection. Welcome to visit us again and we will provide… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe appreciated the airport pick-up and the room upgrade. The hotel is situated 10min walk from the Tianmen cableway. Clean and modern room with a great view
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewAmazing Hotel with free transfers from/to west train station. The staff were very responsive to our requests and although limited English, there are APPs available for conversation translation you will need to use - we appreciated staff patience and perseverance, 10 out of 10. Lovely western breakfast available and with a 6am start if needed. Rooms are clean and tidy with lots of space, good aircon. Small shop on site with essentials including walking pole CNY25. Highly recommend using DIDI as Hotel is a 15 min walk from main area/ cableway. Overall excellent service.
Nothing
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewNice room with indoor balcony, large shower with hot water and nice sized bathroom, firm bed, excellent location and very accommodating proprietor, Jerry! I liked the casual setting and being a few steps from many restaurants
The WiFi had issues that he sought to correct but the engineer couldn’t so as a digital nomad that was significant. But when I asked to cancel 2 of my 3 nights booked there because of it, for the first time in 10 years the hotel agreed and refunded my other 2 nights. Of course the surrounding area is filled with incredible sites.
Thank you very much for your comments and feedback. We attach great importance to the situation you have reported and have also made corresponding solutions to the problems. We are very sorry for causing you a bad experience! We hope you have a pleasant visit to Zhangjiajie. We take every guest seriously and also hope that you will have a comfortable stay at our hotel and leave you with wonderful memories! Thank you again!
Thank you very much for your comments and feedback. We attach great importance to the situation you have reported and have also made corresponding solutions to the problems. We are very sorry for causing you a bad experience! We hope you ha… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff was nice, the room was clean and very spacious with comfortable beds! The bathroom was huge as well and clean, as the main room. The breakfast was very good!
The location is great for the Tianmen entrance A and park, and the airport; however is a bit far from the rest of the city
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewPretty good facilities and breakfast but the best part was the attitude of the girls in the hotel - very friendly, helped with every question or request despite not being able to speak English. Overall 10/10 stay.
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSpacious Rooms. Booked two bedroom suite. Got free upgrade to bigger room three bedroom with auto Majong Table. Very accommodating staff. Specially Front Desk supervisor. Plenty of free Bottled water provided. Breakfast at VIP Western was Excellent.
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewDeluxe Queen room spacious, well appointed, clever layout and even had a balcony; VIP Western B’fast excellent w/ service even. Highly recommended
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe hotel is amazing, the rooms are very luxury. Integrated spekears, bathroom in the middle of the room, automatic windows, etc. The bathroom has also all the confort of a premium hotel.
The personal does not speak english (problem in all china) but they communicate with translation devices. So it is not a big problem, and it is the same as in whole china
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation was good walking distance to the cable car.
The western breakfast was basic and a bit tasteless. Our free transport to railway station was running a bit late but we managed to arrive there in good time.
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewOur room was huuuge
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe staff was very helpful. The property was in the right location of where we needed to go. The pictures reflect the actual rooms. They were at the airport when we arrived… our plane was delayed. Felt welcome as we checked in. I would definitely recommend this place.
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewComfortable , good value
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewVery spacious rooms, super comfortable Staff is friendly and will receive you with some tea
Nothing really
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewExceptional people. Among my travels to numerous countries and staying in hotels of all types, the hospitality and the care shown by all the people at this hotel stands out as the very best. The extent to which they went to ensure not only a comfortable and safe stay is commendable. Extremely thoughtful and friendly in nature. Helped with everything at the hotel and for the sightseeing of the city on both days.
Thank you very much for your affirmation of us, we also hope you have a happy visit in Zhangjiajie, we treat every guest seriously, but also hope to stay in our hotel during the comfortable stay, leave a good memory! Thanks again!