The hotel is conveniently located within the city center of Shangri-La, just a 10 min walk away from the main square and very close to plenty of cafes and restaurants. The room was very comfortable and fully equipped with heater for the cold, heated toilet, bathrobes and slippers. Breakfast was included and it was delicious - eggs, bacon, sausage, toast with butter and fruit. A special shoutout to the owner Gesang who was absolutely amazing in taking us to visit the Tiger Leaping Gorge and Shibaoshan Grottes (one of our favorite visits in China!). She also had great recommendations for restaurants and things to do in Shangri-La.

Séjour effectué en Août 2025

Cool hotel, good location and great breakfast. The best of all was the service from the ladies working there, especially the girl in charge - over all expectations!

Séjour effectué en Juillet 2025

All is good!

The host was friendly and kind. She is willing to go beyond to ensure that both of us are comfortable.

Séjour effectué en Mai 2025

None

The room was large, clean and modern. The location was very convenient and we could easily explore the old town. The service was great. The staff were very friendly and the hotel offered free pick up from the train station. We had to leave early on one morning and the manager asked if we wanted to have breakfast before the standard hours. Great value for money.

Séjour effectué en Juin 2025

Bathroom was a little cramped

Hotel is very stylish, the Ladyboss took us 2 days for a trip through the area and gave us very good tips. She also brought us to the train station.

Séjour effectué en Juillet 2025

Apparently, she runs tours from Kunming to Dali, Lijiang, Shangri-La, and even Lhasa. We didn't get to do this with her, but we would recommend her to our family and friends who might prefer to go with a guide in Yunnan/Tibet.

The host Karesansui was super nice (and funny) and made our experience in Shangri-La the highlight of our Yunnan trip, which really exceeded our expectations. She was very responsive from the start and picked us up personally from the train station when we arrived. She recommended things to do/eat and brought us to Napahai after we left Songzanlin Monastery, even though it wasn't originally in our itinerary. We hadn't planned to go as we thought it wasn't worth a trip, but it turned out to be such a beautiful place and a good recommendation from her. She also helped us to save costs where possible, especially at Balagezong. The breakfasts her mum prepared were really filling, and we tried both the Chinese and Western.

Séjour effectué en Juillet 2025

Super friendly and helpful staff

Séjour effectué en Avril 2025

Our stay is too short to fully enjoy the place

The host picked us up at a very late notice and suggested an itinerary for our very short stay. Turns out to be one of the nicest attractions we went to. The 2hour drive to balagezong flew past with great conversation with the host who personally drove us there. The decor and design of the hotel was the nicest among all the accommodations that we stayed in journey. Did I mention heated floors? The heated floors was a lifesaver in the cold weather.

Séjour effectué en Avril 2025

Lovely boutique hotel in a perfect location. Modern zen-designed interior and comfortable rooms with everything you need. Heated floor and beds are especially appreciated! Outstanding staff, made us feel like home, recommended restaurants, arranged our tours and gave us an insight to Tibetan lifestyle and culture which we would never have been able to get on our own. Highly recommended!

Séjour effectué en Avril 2025

Heated bed and floor was very comfy. Staff was helpful and very friendly, making us feel like home. Only issue we had was with the TV, we couldn't switch to local channels, but it wasn't a big deal.

Séjour effectué en Mars 2025

This is the perfect location to explore the old town of Shangri-La. You can get away from the hustle and bustle yet walk to the town square in less than 5 mins and enjoy the traditional folk dances in the evening. The mother and daughter pair who run the hotel are warm, friendly and ever ready to provide tips and advice on the areas to visit.

The decor is soothing and immediately relaxing. Invokes Japanese Zen and minimalist vibes.

Séjour effectué en Décembre 2024

Address on website could be more accurate - couldn't find the place using the address stated on site, had to ask around to locate the hotel.

Location was great- in the middle of Shangri-la old town, yet away from the noise. Room was well equipped (though could do with more chairs in room), the heater in room was a great saviour especially during winter! Breakfast was also provided (comes in a set, either chinese or what western, depending on the day's menu). Lady boss was also friendly and responsive to our queries, and also arranged our hiking tour and transport to tiger leaping gorge!

Séjour effectué en Décembre 2024

No

The design / the room and the service of the staff are both very good.

Séjour effectué en Décembre 2024

None

Location is excellent and rooms are clean and comfortable. The owner is very hospitable and even recommended a hotpot/ BBQ restaurant which we had dinner on 2 consecutive nights !

Séjour effectué en Décembre 2024

breakfast

room design

Séjour effectué en Novembre 2024

Some steps to climb , which was inevitable due to the design of the hotel .

Very comfortable big beds . The young bubbly lady boss 格桑was very helpful and took good care of us , a group of 6 seniors . Missed her laughter 😃

Séjour effectué en Novembre 2024

None.

very clean and spacious. Received a free upgrade to a larger room by the gracious host. Conveniently located next to the ancient city which makes night time exploration very convenient. Breakfast was very well prepared by the host’s family. Felt like a home away from home. Highly recommend.

Séjour effectué en Novembre 2024

NA

Property provided very helpful advice on getting around the area and even assisted with transportation to various tourist locations.

Séjour effectué en Octobre 2024

The location of the hotel is excellent, right in the old city. The room is beautiful, clean and equipped. The staff was lovely, they prepared a delicious breakfast for us (it seems that they tried to adjust it to our satisfaction) and even brought us a beautiful souvenir from the visit to Shangri-La

Séjour effectué en Octobre 2024

-

Good location, a short walk away from the ancient town centre. Distance is just right, so there is peace and quiet. Modern Asian-Zen inspired interior design, which is very pleasing. The staff were very friendly and helpful. They gave Chinese mooncakes as we stayed during Mid Autumn holiday week. The free breakfast was nice but they did serve the same over the 3 days we were there.

Séjour effectué en Septembre 2024

The roof during the night is not so quiet.

It’s like we were living in an authentic hut. Our accommodation is very spacious with terrace overlooking the temple and mountains and the natural light just comes in from the roof window. We stayed in a lot. The owner is hospitable, she arranged our tour to the tiger leaping gorge and the Potatso National Park. She even cooked us a sumptuous meal.

Séjour effectué en Septembre 2024

Location wise is inside the Shangrila Oldtown. All within walking distance. Vehicle cannot go straight into the front of the property, but just walk 2 min from the dropoff point can reach the hotel. The design of the hotel is current and up to date. Rooms is comfortable and spacious. The owner is very friendly and generous, can check with her for tour around Shangrila. She is very helpful. Breakfast is provided, they provide some noodles.

Séjour effectué en Juillet 2024

None.

Love the rooms, the location, the food, everything!

Séjour effectué en Mai 2024

NA

Comfortable, cosy and special.

Séjour effectué en Mai 2024